246 comments found

I import the sample data. So I have the Featured Post Slider at the top. How to I change the teal color/image of earth on the right side of the post?

GoodLayers

Can you please submit ticket in our support website? Our dev and supporters are only provide support in there, not here :(

If you got any further questions, please head to our support website :)

==============================================

Please note that, Right now, all support will be conducted through http://goodlayers.ticksy.com/

Thank you very much! :)

Do you have any plans to add a events custom post type? You have an awesome non-profit theme, but the only thing that’s missing to make it the premier charity theme is adding events. I’ve worked with the Events Calendar by Tribe and didn’t like it at all. There always seems to be a compatibility issue with themes. I would suggest something like this template has: http://chimpgroup.com/wp-demo/westand/

GoodLayers

Hi,

First of all, Thanks for interest :)

But really sorry as we’re not planning to add the event yet :( You still need external plugin if you need events…

Thanks for interest again!

GoodLayers

Hi, Nikolasa recommends Time.ly events calenda :)

Time.ly events calendar is one of the best, try that Cryderc :)

I need to know if \’Charity Hub\’ template works with the 3.9.1 version of wordpress. Thank you very much

GoodLayers

Hi,

Yes it absolutely does :)

Thanks for interest by the way :)

Do you have html5 version of this template?

GoodLayers

hm,

This theme already passed HTML5 verification.. Anyway I’m not really sure what your question was. You meant you need HTML template? if yes then sorry we don’t have html template, only for WP platform :(

Thanks for interest by the way :)

Default-user

I would have loved to purchase both html and WP versions if you had it. I intended customizing HTML whilst integrating with WP version. What a shame.

GoodLayers

Sorry about that :(

?Dear Author,

Issues as below

1. Pages -> Gallery 4 Columns Without Caption How to add filter for the above?

2. Pages -> Portfolio Modern 4 Columns With Filter

How to add a simple caption under each image?

Please reply. We have raised a support ticket too.

Thanks,

Hello!

Nice theme, I was interested in buying it, however, I don’t understand how it makes sense that it’s made for multiple different causes but it’s linked to only one Paypal account?? So after a donation, the website owner has to go to paypal and transfer the money manually to each cause? That doesn’t make sense? The theme would be perfect but to me, this is a must that needs to be implemented :(

Thanks

GoodLayers

Hi,

I’m not sure if I understood you correctly or not. Well, what Kenny said was that he need a commission feature, per each causes, he need to split, for example, 3% of donation to his PP account another part to organization’s account. We don’t have this feature.

But what I understood about your requirement was that you need to separate each Paypal account to each cause right? For example, Cause A will get money through Paypal account A, Cause B will get to through account B and so on. In this case, you can do that.. Not sure I understood correctly or not? Sorry for confusion anyway :/

Default-user

I was referring to that comment:

“Also, I just noticed this from looking at the screenshots. Can Causes enter their own Paypal email/address? Or can there only be one, so whoever the site owner is will receive all the donations? If that is the way it is…then do you think the following would work:

We create a custom field called Paypal Email Address, we then attach that variable to your Donate Lightbox code and essentially send the Paypal payment request to that specific Paypal email?

Thanks.”

That you answered:

“2.) One Paypal account will be used throughout the site. It can’t be separated.. sorry :/ In this case, you have to customize theme’s code directly. It might be complicated.”

That’s where it confused me! :)

But I’m so glad it does what I need!

GoodLayers

Oh I’m sorry for that. You can use each Paypal account for each causes :)

Just checking to see if/when you will be updating what you had mentioned about a month ago:

My question: I’m thinking of using it as a church theme. Is there anyway to use the “donate now” section as just paying offerings?

Your answer: “1. hm, right now it will only show donation form. But we’re adding the new feature to let the button to link to specific url. So you may link it to specific page. We’re updating it pretty soon!

Default-user

Great how do i get the updated version?

GoodLayers

To update the theme,

You need to login to your Themeforest profile page, click on ‘download’ tab, then download the theme again.

After that,

1.) After you downloaded file from Themeforest. Do not upload it yet. Extract it!

2.) You will find 6-7 folders and some files inside. You’ll see the file called ‘charityhub-vx-xx.zip’

3.) Upload this file through wp backend and activate the theme.

After that go to ‘appearance > menu’ and assign menu location again then go to admin panel and click ‘save changes’.

BTW, Make sure that you haven’t changed or customize any theme code.. if you did, you have to do it again. All setting in admin panel and page will be the same.

If you got any further questions, please head to our support website :)

==============================================

Please note that, Right now, all support will be conducted through http://goodlayers.ticksy.com/

Thank you very much! :)

Default-user

Great…thanks

Hey!

Have you added the feature yet where you can set the Donate button to go to offsite url (like kickstarter/pozible) rather than take donations onsite?

You said you were adding :D

Z

GoodLayers

Hi,

Yes, it’s updated now :)

Greetings – can the top light blue header (behind logo, top menus, search) be replaced with an image…?

GoodLayers

Hi,

it has to be done via css but should be easy :) > http://take.ms/tQKjA

Thanks for interest anyway :)

Greetings…also ( I have purchased the theme) I have made changes – i.e. header color – using the ‘customize’ button/view from Appearance>Themes which are ‘saved’ but do not show when viewing/refreshing the site.

How do I insert an image for the light blue header instead of a color, as noted in prior comment today…?

GoodLayers

Can you please submit ticket in our support website? Our dev and supporters are only provide support in there, not here :(

If you got any further questions, please head to our support website :)

==============================================

Please note that, Right now, all support will be conducted through http://goodlayers.ticksy.com/

Thank you very much! :)

How do I create a menu with causes?

GoodLayers

Can you please submit ticket in our support website? Our dev and supporters are only provide support in there, not here :(

If you got any further questions, please head to our support website :)

==============================================

Please note that, Right now, all support will be conducted through http://goodlayers.ticksy.com/

Thank you very much! :)

Hello!

Is there any social sharing option for each cause? If not, that would be a GREAT update :)

GoodLayers

Sorry we don’t have it. In this case you may have to use external plugin instead :/

Thanks for interest anyway :)

Hello!

Nice theme, I am interested in buying it, however, I don’t know if the regular license contains the paypal plugin? What are the main options you can’t use when you buy the regular one and not the complete one? Thanks for your answer.

GoodLayers

Hi,

Yes the paypal gateway is integrated.(BTW, it’s not plugin, we integrated in code directly) The different is the usage,for regular license you can use only for one website. Extended license, mostly used in application that allow its’ users to use template.(also in one domain website.)

Thanks for interest anyway :)

Hi…nice theme! Pre-purchase question. On the slider on the homepage, can it be set to just show pictures with a text description to the right instead of having to be a post or a cause?

About the paypal intergration…so I would have my client sign up for a paypal business account and select non-profit for their account…then after that what steps would I take to integrate the account into the site? Is there a code I copy and paste in or is it a URL? I have read a tad about it but just want to be sure.

Thanks ;-)

GoodLayers

Hi,

You meant a single photo for each slide? Yes you can :) Just don’t put any Layer on it.

daddylogan

Yes…a single photo with no anything or just text. That would be great. The problem I am having is I have to decide the best template for my client. Yours seems to have a lot of nice features and is up to date but there are also a couple other ones that do things your does not. Yours is also new where some others are “broken in” so to speak. I try to read every single comment to know if there is potential problems and I also try to find a support forum for each template and see how well the author interacts with the buyers. I believe that is important . Anyhow…what I am trying to say is sorry if my questions seem simple but it is very important for me to connect a template that fits my clients needs. Thank you for answering the questions quickly…very impressive! ;-)

GoodLayers

No problem ;) And thank you very much for kind words! :)

richcoy Purchased

Just bought your theme and I’m trying to create a child theme. I can’t figure out what goes in the Template line. I’ve tried “Charity Hub”, “CharityHub”, “charity hub” and “caharityhub”. All come up as broken. Can you please advise what to put in the Template line of my CSS. Thanks.

GoodLayers

Hi,

I’m not sure which version you’re using. so it should be the same think as theme path…

in this case, it should be ‘charityhub-v1-02’

If you got any further questions, please head to our support website :)

==============================================

Please note that, Right now, all support will be conducted through http://goodlayers.ticksy.com/

Thank you very much! :)

richcoy
richcoy Purchased

Thanks. Already submitted a ticket for a different child theme issue over there. :)

Hi!

Is the top bar translatable (left and right text)?

Thanks

GoodLayers

Can you please submit ticket in our support website? Our dev and supporters are only provide support in there, not here :(

If you got any further questions, please head to our support website :)

==============================================

Please note that, Right now, all support will be conducted through http://goodlayers.ticksy.com/

Thank you very much! :)

Dear Sir/Madam,

I would like to know whether you can offer any CMS (Content Management Systmen) which can be linked to Charity Hub theme.

Thank you

GoodLayers

Hi,

Sorry the theme is only for Wordpress cms :/

Thanks for interest by the way :)

Hello, Hope you guyz doing well, I writing this comment from Afghanistan. I want to buy this template, but before I want to ask can I add Persian language (Right To Left) or I can say can shift all columns, menu, icons from Left to Right because Dari Language starting from right to left.

Thanks Yusuf SAIFI

GoodLayers

Hi,

We don’t have RTL as theme option. You have to customize the code directly. > https://codex.wordpress.org/Right-to-Left_Language_Support

Thanks for interest by the way :)

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