This author's response time can be up to 1 business day.
I import the sample data. So I have the Featured Post Slider at the top. How to I change the teal color/image of earth on the right side of the post?
Can you please submit ticket in our support website? Our dev and supporters are only provide support in there, not here
If you got any further questions, please head to our support website
Please note that, Right now, all support will be conducted through http://goodlayers.ticksy.com/
Thank you very much!
Do you have any plans to add a events custom post type? You have an awesome non-profit theme, but the only thing that’s missing to make it the premier charity theme is adding events. I’ve worked with the Events Calendar by Tribe and didn’t like it at all. There always seems to be a compatibility issue with themes. I would suggest something like this template has: http://chimpgroup.com/wp-demo/westand/
First of all, Thanks for interest
But really sorry as we’re not planning to add the event yet You still need external plugin if you need events…
Thanks for interest again!
Hi, Nikolasa recommends Time.ly events calenda
Time.ly events calendar is one of the best, try that Cryderc
I need to know if \’Charity Hub\’ template works with the 3.9.1 version of wordpress.
Thank you very much
Yes it absolutely does
Thanks for interest by the way
Do you have html5 version of this template?
I would like to integrate an html 5 version with your WordPress version.
This theme already passed HTML5 verification.. Anyway I’m not really sure what your question was. You meant you need HTML template? if yes then sorry we don’t have html template, only for WP platform
I would have loved to purchase both html and WP versions if you had it. I intended customizing HTML whilst integrating with WP version. What a shame.
Sorry about that
Issues as below
1. Pages -> Gallery 4 Columns Without Caption
How to add filter for the above?
2. Pages -> Portfolio Modern 4 Columns With Filter
How to add a simple caption under each image?
Please reply. We have raised a support ticket too.
Nice theme, I was interested in buying it, however, I don’t understand how it makes sense that it’s made for multiple different causes but it’s linked to only one Paypal account?? So after a donation, the website owner has to go to paypal and transfer the money manually to each cause? That doesn’t make sense? The theme would be perfect but to me, this is a must that needs to be implemented
oh, actually you can also assign each paypal account to each causes as well.. So you can put organization’s paypal account directly.
That’s weird, you seem to say the opposite in KennyDavis’ post :
Unless I misundersderstood? I want a different Paypal Account for each cause. Meaning, when people donate money for a cause, the money will go in the Paypal account configured for this cause. Can you send me a screen shot of the Paypal configuration for EACH cause, not for the whole website.
I’m not sure if I understood you correctly or not. Well, what Kenny said was that he need a commission feature, per each causes, he need to split, for example, 3% of donation to his PP account another part to organization’s account. We don’t have this feature.
But what I understood about your requirement was that you need to separate each Paypal account to each cause right? For example, Cause A will get money through Paypal account A, Cause B will get to through account B and so on. In this case, you can do that.. Not sure I understood correctly or not? Sorry for confusion anyway :/
I was referring to that comment:
“Also, I just noticed this from looking at the screenshots. Can Causes enter their own Paypal email/address? Or can there only be one, so whoever the site owner is will receive all the donations? If that is the way it is…then do you think the following would work:
We create a custom field called Paypal Email Address, we then attach that variable to your Donate Lightbox code and essentially send the Paypal payment request to that specific Paypal email?
That you answered:
“2.) One Paypal account will be used throughout the site. It can’t be separated.. sorry :/ In this case, you have to customize theme’s code directly. It might be complicated.”
That’s where it confused me!
But I’m so glad it does what I need!
Oh I’m sorry for that. You can use each Paypal account for each causes
Just checking to see if/when you will be updating what you had mentioned about a month ago:
My question: I’m thinking of using it as a church theme. Is there anyway to use the “donate now” section as just paying offerings?
Your answer: “1. hm, right now it will only show donation form. But we’re adding the new feature to let the button to link to specific url. So you may link it to specific page. We’re updating it pretty soon!
Oh we will update it today
Great how do i get the updated version?
To update the theme,
You need to login to your Themeforest profile page, click on ‘download’ tab, then download the theme again.
1.) After you downloaded file from Themeforest. Do not upload it yet. Extract it!
2.) You will find 6-7 folders and some files inside. You’ll see the file called ‘charityhub-vx-xx.zip’
3.) Upload this file through wp backend and activate the theme.
After that go to ‘appearance > menu’ and assign menu location again then go to admin panel and click ‘save changes’.
BTW, Make sure that you haven’t changed or customize any theme code.. if you did, you have to do it again.
All setting in admin panel and page will be the same.
Have you added the feature yet where you can set the Donate button to go to offsite url (like kickstarter/pozible) rather than take donations onsite?
You said you were adding
Yes, it’s updated now
Greetings – can the top light blue header (behind logo, top menus, search) be replaced with an image…?
it has to be done via css but should be easy > http://take.ms/tQKjA
Thanks for interest anyway
Greetings…also ( I have purchased the theme) I have made changes – i.e. header color – using the ‘customize’ button/view from Appearance>Themes which are ‘saved’ but do not show when viewing/refreshing the site.
How do I insert an image for the light blue header instead of a color, as noted in prior comment today…?
How do I create a menu with causes?
Is there any social sharing option for each cause? If not, that would be a GREAT update
Sorry we don’t have it. In this case you may have to use external plugin instead :/
Nice theme, I am interested in buying it, however, I don’t know if the regular license contains the paypal plugin? What are the main options you can’t use when you buy the regular one and not the complete one?
Thanks for your answer.
Yes the paypal gateway is integrated.(BTW, it’s not plugin, we integrated in code directly) The different is the usage,for regular license you can use only for one website. Extended license, mostly used in application that allow its’ users to use template.(also in one domain website.)
Hi…nice theme! Pre-purchase question. On the slider on the homepage, can it be set to just show pictures with a text description to the right instead of having to be a post or a cause?
About the paypal intergration…so I would have my client sign up for a paypal business account and select non-profit for their account…then after that what steps would I take to integrate the account into the site? Is there a code I copy and paste in or is it a URL? I have read a tad about it but just want to be sure.
1. Sorry that kind of slider will only fetched from post/cause… In this case, you may use Layer slider instead > http://themes.goodlayers2.com/charityhub/homepage-layer-slider/
2. nope, all you need is just only Paypal account id. We have the instruction in the doc after purchasing
Actually we put the doc online. http://themes.goodlayers2.com/charityhub/document/
See the section ‘FAQ’ > Setting up Paypal.
On the layers slider I notice all of them on the demo are animated. Can it just be a regular HQ photo?
You meant a single photo for each slide? Yes you can Just don’t put any Layer on it.
Yes…a single photo with no anything or just text. That would be great. The problem I am having is I have to decide the best template for my client. Yours seems to have a lot of nice features and is up to date but there are also a couple other ones that do things your does not. Yours is also new where some others are “broken in” so to speak. I try to read every single comment to know if there is potential problems and I also try to find a support forum for each template and see how well the author interacts with the buyers. I believe that is important . Anyhow…what I am trying to say is sorry if my questions seem simple but it is very important for me to connect a template that fits my clients needs. Thank you for answering the questions quickly…very impressive!
No problem And thank you very much for kind words!
Just bought your theme and I’m trying to create a child theme. I can’t figure out what goes in the Template line. I’ve tried “Charity Hub”, “CharityHub”, “charity hub” and “caharityhub”. All come up as broken. Can you please advise what to put in the Template line of my CSS. Thanks.
I’m not sure which version you’re using. so it should be the same think as theme path…
in this case, it should be ‘charityhub-v1-02’
Thanks. Already submitted a ticket for a different child theme issue over there.
Is the top bar translatable (left and right text)?
I would like to know whether you can offer any CMS (Content Management Systmen) which can be linked to Charity Hub theme.
Sorry the theme is only for Wordpress cms :/
Hope you guyz doing well,
I writing this comment from Afghanistan.
I want to buy this template, but before I want to ask can I add Persian language (Right To Left) or I can say can shift all columns, menu, icons from Left to Right because Dari Language starting from right to left.
We don’t have RTL as theme option. You have to customize the code directly. > https://codex.wordpress.org/Right-to-Left_Language_Support
Use, by you or one client, in a single end product which end users are not charged for. The total price includes the item price and a buyer fee.
View license details
Get it now and save up to $23