168 comments found

Hello,

It says the theme comes with layered PSD but I do not see them in the download. Will you please let me know where I can find it.

Thanks

GoodLayers

Please download the full package from Themeforest first. After that upzip the file and open the file PSD.txt. The link is in that file :)

If you got any further questions, please head to our support website :)

==============================================

Please note that, Right now, all support will be conducted through http://goodlayers.ticksy.com/

Thank you very much! :)

Default-user

OK, I am an idiot. THANK YOU for your quick reply.

kassabn Purchased

Hi, I bought the theme and i would like to know if it’s available in french because all the theme text is showing in english and i would like it to show in french thanks Nathalie

GoodLayers

Can you please submit ticket in our support website? Our dev and supporters are only provide support in there, not here :(

If you got any further questions, please head to our support website :)

==============================================

Please note that, Right now, all support will be conducted through http://goodlayers.ticksy.com/

Thank you very much! :)

Anyone thinking of purchasing this theme don’t hesitate! The theme developer is AWESOME! I had a few design issues that I needed assistance with and they happily assisted by going above and beyond my expectation. The GoodLayers team is not just good their GREAT!

GoodLayers

Hi,

Thank you so much for kind words! We truly appreciate it! :D

Hi There, i will buy this theme, but i have a questions prior:

We want to accept credit card transactions via: Your Donate System > Woocommerce > NAB Transact, plugin is here http://www.woothemes.com/products/nab-transact-direct-post/ (And also accept paypal) Is this possible, as the the plugin is from WooThemes?

GoodLayers

hm, I think, in this case, you have to customize theme code in order to integrate it with the theme :/

Thanks for interest by the way :)

Default-user

Are you able to assist with customizing the theme code, to intergrate, if i was to purchase?

If Woocommerce is already implemented, the NAB plugin is a WooThemes product, it shouldn’t be too hard right?

Once you press Donate Now: we need to add an option to pay via Credit Card or Paypal, if paypal is selected, it reverts to the current functions and goes to the paypal page. If the Credit Card option is selected, the NAB plugin presents the required fields and then the transaction is submitted from there. Or something similar??

Be a shame if it cant be done, as it is a great theme, it could be a great addon for future client also?

Let me know :)

GoodLayers

Hi,

I can’t really tell if this possible or not because I have no idea about this plugin at all :( I don’t have any experiences with it… BTW, do you have a plugin file? If you can send me, Maybe I can test it.

BTW, if it requires code customization, I’m afraid we can’t do it because it’s pretty beyond our support scope.

Cheers! :)

vahayd Purchased

I purchased the theme. And I couldn’t found Visual Composer in $55 theme. Does it have Visual Composer or not? If not can I purchase it and download for this theme?

GoodLayers

Hi,

We don’t us Visual composer in this theme but we have our own one.. Did you check it out? > http://www.youtube.com/watch?v=agT3T6qIc9E (From another theme but this theme has it as well)

GoodLayers

If you got any further questions, please head to our support website :)

==============================================

Please note that, Right now, all support will be conducted through http://goodlayers.ticksy.com/

Thank you very much! :)

Hello,

I really love your theme, has some awesome features that I am looking for and am very interested in purchasing, but before I do I had a quick question.

I noticed there is only ever a “Donate” button on the slider or custom boxes, is there a way to put a “Donate” button on the nav bar or in the header somewhere? Just anywhere other than where you show it. This is very important to me, I appreciate it!

Thanks!

Default-user

Ok, thank you again for your reply. Just one last question then, is it possible to add a button in the nav bar? For example if I just disabled your donation buttons, and used a plugin for paypal donations, could I insert it into the nav? I guess it’s hard to explain, hope you get what I mean. Thanks!

GoodLayers

if putting here > http://take.ms/0h2nn

it should be fine. You can put it as plugin’s shortcode. But to put in the navigation directly, I’m not sure as well. You should ask plugin provider. :)

Cheers! :)

Default-user

Thank you thank you for your extra help!! Cheers! :)

Cant work out anywhere how to change the very top/front page.

My page still says

English | French | Spanish | DeutchFAQ | What We Do | Our Story | Be A Volunteer | Contact Us 1800-222-223-22 Contact@CharityhubWP.org

How do I gain access to change this?

Default-user

Also, is there anyway to turn off the banner/header part of each page?

I.e. the Mountains and wording “Contact Page 2”

http://themes.goodlayers2.com/charityhub/contact-page-2/
Default-user

Also, one chap said you could change “Causes” to say “Scholarships” (which you can do) but the Slider will still state “Featured Causes”.

How can we change the ‘Featured Causes’ header?

GoodLayers

Can you please submit ticket in our support website? Our dev and supporters are only provide support in there, not here :(

If you got any further questions, please head to our support website :)

==============================================

Please note that, Right now, all support will be conducted through http://goodlayers.ticksy.com/

Thank you very much! :)

covaun Purchased

How do I remove the globe from the caption background on the post/cause slider?

GoodLayers

Can you please submit ticket in our support website? Our dev and supporters are only provide support in there, not here :(

If you got any further questions, please head to our support website :)

==============================================

Please note that, Right now, all support will be conducted through http://goodlayers.ticksy.com/

Thank you very much! :)

Hi! Im looking to remove the spacing between the layer slider and the content that comes beneath it. Currently it’s a HUGE gap. To view go to www.littlerockbaptist.org.

I look forward to learning of a solution. Thanks!

GoodLayers

Can you please submit ticket in our support website? Our dev and supporters are only provide support in there, not here :(

If you got any further questions, please head to our support website :)

==============================================

Please note that, Right now, all support will be conducted through http://goodlayers.ticksy.com/

Thank you very much! :)

Default-user

Thanks! I will submit a support ticket

Hey GoodLayers, I see in your last update that you gave the theme the option to link to another giving url…. (awesome) So my question is can i put a different url for each cause??? Or is it a master url that every cause goes to…. Thanks

GoodLayers

So basically, this button > http://take.ms/lbRJB will link to specific url instead of opening the donation form. In case of you have the donation system in somewhere else :)

faithoutreachsa

Thanks i will purchase today….

GoodLayers

Thank you so much! :)

am2fm Purchased

?Hi Support

I want to change USD to NZD for collecting donations How to do this. Your ticksy system isnt working. When I add the ticket the system doesnt respond.

Please reply urgently. Thanks.

GoodLayers

You can change the currency in admin panel > General > Cause style > http://take.ms/3rboL (change dollar sign to yours)

Then for Paypal donation, you must change it via your paypal account setting only.

For further questions, please try on our support site again. Our dev/supports are only available in there.

Hope this help :)

Issues during moving the WP website from beta folder to index folder. We have created a support ticket too. please check and let us know the solution.

Thanks,

Default-user

?We have somehow solved the issues after moving from beta folder to the main index folder; we are facing one issue – unable to change the FONT COLOUR to white in the banner. When we change the font colour, its affecting other pages & sections font colour. Please let us know your solution. We have also raised a support ticket. Thanks,

I canĀ“t change color via admin panel and I have made changes – Header Background Color – using the ‘customize’ button/view from Appearance>Themes which are ‘saved’ but do not show when viewing/refreshing the site.

I need help

GoodLayers

Hi,

Can you please submit ticket in our support website? Our dev and supporters are only provide support in there, not here :(

If you got any further questions, please head to our support website :)

==============================================

Please note that, Right now, all support will be conducted through http://goodlayers.ticksy.com/

Thank you very much! :)

Love it but got a question, Can i integrate the donation payment using Paypal Payment Pro so that I can accept credit card right on the site?

Thanks

GoodLayers

Oh,

In this case, you will have to customize the code to integrate it… because for the current paypal that we’re using, It’s integrated in code directly, not a module.

Thanks for interest by the way :)

My theme is very buggy. Admin panel is all messy, slide the post does not work, I imported the demo version and nothing is in order. Could you tell me which version of the demo site running?

Thank you!

alinebelota

version of Wordpress*

GoodLayers

Can you please submit ticket in our support website? Our dev and supporters are only provide support in there, not here :(

Please also provide your site url as well.

If you got any further questions, please head to our support website :)

==============================================

Please note that, Right now, all support will be conducted through http://goodlayers.ticksy.com/

Thank you very much! :)

Images in media library do not show up when i try to add media to pages or posts. Just a blank white screen….Any ideas on the issues. Switching to twentyten theme solves the problem. So I am assuming its a theme issue.

GoodLayers

Can you please submit ticket in our support website? Our dev and supporters are only provide support in there, not here :(

If you got any further questions, please head to our support website :)

==============================================

Please note that, Right now, all support will be conducted through http://goodlayers.ticksy.com/

Thank you very much! :)

Hi, just a quick one - The email that donors receive after they have made their donation is from Goodlayers. How can we change the email senders name to say our name?

Many thanks.

GoodLayers

Can you please submit ticket in our support website? Our dev and supporters are only provide support in there, not here :(

If you got any further questions, please head to our support website :)

==============================================

Please note that, Right now, all support will be conducted through http://goodlayers.ticksy.com/

Thank you very much! :)

Are you close to being compatible with WP 3.9.1?

GoodLayers

Hi,

yes this theme is compatible with 3.9

Thanks for interest by the way :)

Default-user

I LOVE your theme demo. Looking into buying it. Way to go. I especially like that when you click donate on a cause it offers three donation amounts AND the option to enter a different amount.

GoodLayers

Hi,

Thanks for that! :D

Is the Shortcode for tabs not working? It’s showing up blank on your live demo and when I try on my site. [gdlr_tabs style=”horizontal” initial=”1”]

GoodLayers

Can you please submit ticket in our support website? Our dev and supporters are only provide support in there, not here :(

If you got any further questions, please head to our support website :)

==============================================

Please note that, Right now, all support will be conducted through http://goodlayers.ticksy.com/

Thank you very much! :)

Hi Just a quick question please how can i remove the donate button from all my page with in my site, since this is a private charity organization.

Thanks.

GoodLayers

Can you please submit ticket in our support website? Our dev and supporters are only provide support in there, not here :(

If you got any further questions, please head to our support website :)

==============================================

Please note that, Right now, all support will be conducted through http://goodlayers.ticksy.com/

Thank you very much! :)

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