39 comments found

Hi there,

I’m thinking about buying this theme. Two questions:

1. I will be using this theme for a church. Is there a feature that will allow me to upload audio files?

2. Are the icons used on the home page (i.e. – “how to help”, etc.) customizable?

Thanks!

themeskingdom

Hello,

Here are the answers to your questions: 1. Q: I will be using this theme for a church. Is there a feature that will allow me to upload audio files?
A: Yes, “Charity+” theme have full support for audio post types. Example: http://demo.themeskingdom.com/charityplus/category/audio/
2. Q: Are the icons used on the home page (i.e. – “how to help”, etc.) customizable?
A: Yes, icons on the homepage are custom upload and are not included with the theme, so you can upload any desired icon.

Thank you,
- Djordje

I want to buy this theme, but i have 3 questions. 1) is it updated everytime to the current wordpress version for free? Because it says in the info that it is updated to the version of 3.7. 2) when i want to change the colour is it correctly interpreted by me that you guys will change the colour to my liking? And will it be for free? 3)I want to add a digital currency donate widget/ plugin to the website, will that be possible?

Thanks a lot for answering the questions.

themeskingdom

Hello,

Here are the answers to your questions: 1. Q: is it updated everytime to the current wordpress version for free? Because it says in the info that it is updated to the version of 3.7.
A: All our themes are tested and compatible with the latest Wordpress release – 3.8.1. Displayed Wordpress version is minimal required Wordpress version.

2. Q: when i want to change the colour is it correctly interpreted by me that you guys will change the colour to my liking? And will it be for free?
A: After purchase you will gain access to our support system. Our support agents will help you to change color of desired elements. This means that you will receive precise instructions which parts of CSS code you should change.

3. Q: I want to add a digital currency donate widget/ plugin to the website, will that be possible?
A: If that digital currency uses some kind of embed code it’s possible.

Thank you,
- Djordje

Default-user

Thanks for your answers…I may have a question, that is maybe quite strange…but….is it possible, for example regarding bitcoin payments to use plugins like normally can be used for wordpress websites?

themeskingdom

Hello,

Well, you can use bitcoin Wordpress plugin, but I’m not sure that there is any official plugin for that kind of payment.

Thank you,
- Djordje

Hi I already bought your theme and it’s amazing, thank you!! It’s pretty flexible as is, but I’m not much of a coder so I don’t want to break anything… can someone please help me with how to change the header and footer and button colours to a custom Hex value?

I had a look in the editor, and it says something like “if empty use default” – please help or tell me where i can find this info?

themeskingdom

Hello,

We have responded to your original ticket.

Thank you,
- Djordje

Hi, I’ll be setting up my site using this theme locally and then transferring it to a live site. When I copy the database over will I loose all my settings? Will I have to set up everything again? E.g. widgets, page builder templates. Thanks.

themeskingdom

Hello,

If you export/import the database you will not lose any of the settings you previously set up.

Best regards, Bojan

Can a photo gallery be put on any page or inserted into a post?

themeskingdom

Hello,

Please submit official support ticket.

Support for all Themes Kingdom themes is handled through the Themes Kingdom support system, if you’d like to open a new ticket over there and Themes Kingdom support team will take a look at your issue :)

To register support account please follow these easy steps:

Find your ThemeForest purchase code/licence key

Create an FREE Account

Theme support is offered to verified customers by support system only.

Thank you,
- Djordje

Hi, I am considering purchasing the Charity+ theme. I need to understand how Donations would work through this theme.

Does it: 1) allow donations to be targeted to the overall cause? 2) allow donations to be targeted to several other specific causes? 3) provide donation management in wordpress admin ( thank you emails, receipt generation, donation tracking / graphs) 4) provide the ability to swap between a variety of 3rd party processor vendors (such as PayPal and others).

themeskingdom

Hello,

Please submit official support ticket.

Support for all Themes Kingdom themes is handled through the Themes Kingdom support system, if you’d like to open a new ticket over there and Themes Kingdom support team will take a look at your issue :)

To register support account please follow these easy steps:

Find your ThemeForest purchase code/licence key

Create an FREE Account

Theme support is offered to verified customers by support system only.

Best regards, Bojan

I have just bought this Theme but i’m unable to upload it on to my word press site , i have gone through the word press theme upload instruction but the theme fails to upload … notice the zip file is 19.3 mb and I’m using a MAC .. can you please help with that , ... how do i upload this

themeskingdom

Hello,

I’ve logged into your WordPress admin panel and successfully installed CharityPlus theme. The problem was that you were using wrong file. Instead of themeforest-5957004-charity-wordpress-theme.zip you are supposed to use charityplus.zip that is located in that file as explained in our theme documentation.

Best regards, Bojan

Default-user

Thank you Bojan :)

themeskingdom

Hi,

Glad I could help :)

Best regards, Bojan

I want to thank you for a wonderful theme and even better support. I was hesitant to buy the theme as its new in terms of sales. I had bought another theme from another vendor and it had so many bugs and support was Very very very bad.

I have to say that you have one of best support folks working, they are very responsive, helpful and 5 stars to you.

thank you!

Jas http://sikhri.net (still in development)
themeskingdom

Hi Jas,

We are glad to hear that you are satisfied with our services and themes! :)

Thank you for your kind words!

- Djordje

Hello

do you have an instruction or operation manual that one can follow to set up their website using this theme. that would do really help other other to haphazardly try things out

thank you

themeskingdom

Hello,

Please submit official support ticket, and our support agents will help you to setup website.

To register support account please follow these easy steps:

Find your ThemeForest purchase code/licence key

Create an FREE Account

Theme support is offered to verified customers by support system only.

Thank you,
- Djordje

Hi themeskingdom,

Pre purchase question, how easy would it be to integrate an online shop into this theme. Maybe something like WooCommerce?

Cheers Steve

themeskingdom

Hi Steve,

Unfortunately “Charity+” theme is not compatible with WooCommerce – or to be more specific – it’s not developed to support WooCommerce.

But, if you are interested in theme that is easy customizable, with page builder and other great features, I suggest you to check our latest theme “Immensely” – http://themeforest.net/item/immensely-responsive-multipurpose-theme/6481677

Please let me know if you need additional information.

Thank you,
- Djordje

Hi! I’m having a problem with the menu in IE9 browser. The sub-menu options are deployed all time. I need fix this please. Thanks.

themeskingdom

Hello,

Please submit official support ticket.

Support for all Themes Kingdom themes is handled through the Themes Kingdom support system, if you’d like to open a new ticket over there and Themes Kingdom support team will take a look at your issue :)

To register support account please follow these easy steps:

Find your ThemeForest purchase code/licence key

Create an FREE Account

Theme support is offered to verified customers by support system only.

Thank you,
- Djordje

Hello,

We have a pre-sales question. We really like this Charity theme but we need to use the Modern Tribe “The Events Calendar” ( http://tri.be/shop/wordpress-events-calendar/ ) plugin. Is this the events plugin that is used in the demo of this theme? We like how you have the countdown on the next upcoming event image, but we need to have “The Events Calendar” plugin. Can we use The Events Calendar plugin and have the countdown timer on the event feature image as in your demo?

Thank You

themeskingdom

Hello,

We did’t test our theme with “The Events Calendar”.I’m sure that with some customization it can be integrated with our theme. As far as I know, this plugin is integrating with the theme using own pages and shortcodes. However you will need to style or link existing events page with “The Events Calendar page”, but it can be done with additional plugin.

Thank you,
- Djordje

Default-user

Thank you for the reply. Actually “The Events Calendar” plugin does NOT use pages and short codes, instead it uses a URL slug.

If we purchase your Charity theme will you be willing to assist us with the style integration of “The Events Calendar” to match the Charity theme’s style?

themeskingdom

Hello,

After purchase you will receive access to our support system. Our support agents will gladly help you with integration and assist you with theme setup.

Thank you,
- Djordje

Is the layout of the homepage fully customizable?

themeskingdom

Hello,

Yes, you can customize “Charity+” homepage and other pages as you wish. “Charity+” comes with page builder which allows you to fully customize layout of each page.

Thank you,
- Djordje

Default-user

Thanks Djordje, I read about page builder but wasn’t sure if it applied to the home page as well since you also provide 3 home page style previews.

themeskingdom

Hello,

Homepage styles in our demo are just examples what you can build using page builder. With page builder you can create custom layout of any page.

Thank you,
- Djordje

DC43 Purchased

I bought Charity+ theme and it really is high quality product. Customizing home page with Page Builder is great feature.

I needed some customization support and got answer to my question in less than an hour. Great support.

Highly recomended

themeskingdom

Hello,

Thank you for your kind words! :)

- Djordje

Is the site compatible with multi-languages?

themeskingdom

Hello,

“Charity+” theme is compatible with Polylang plugin. WPML also should work flawlessly.

Thank you,
- Djordje

sambkk Purchased

Hi, Just a quick question. I just purchased a theme (Charity+) from you today via themeforest. I’ve also installed a demo content to my website as I wanted to build my site base on it. However, it seems to be ok but it doesn’t look exactly like the demo. So did i forget to do something? Would you be able to check for me? What about the revolution slider files ….where can i import? Also if I need to submit tickets for more enquiry and support…..what can i do and where? Do i need to register to where or any idea would appreciate it.?

ps. my site is www.sauf.ie

Thanks

themeskingdom

Hello,

Please submit official support ticket.

To register support account please follow these easy steps:

Find your ThemeForest purchase code/licence key

Create an FREE Account

Theme support is offered to verified customers by support system only.

Thank you,
- Djordje

Default-user
sambkk Purchased

Hi Djordje,

Thanks for your reply. I’ve registered support account and submitted a ticket a few day ago. However, I still have n’t heard back from you guys. Any update?

Thanks

themeskingdom

Hello,

We are answering on all tickets as soon as they arriveduring support working hours (12 am – 4 pm). Can you tell me your ticket ID or post direct url to your ticket?

Thank you,
- Djordje

Hello there! I am seriously considering buying this template, I just have one question: - will I be able to put a countdown section for an event on the home page? (like the one on the specific event page)

Thank you very much in advance! Davide

themeskingdom

Hi Davide,

Yes, using “Page Builder”, which is bundled with the theme, you can put desired event block on the homepage. Event will be displayed with countdown timer.

Example: http://i.imgur.com/u8ZurJa.png

Please let me know if you need additional assistance.

Thank you,
- Djordje

Hi

How do I change the word “Charity” in the header? I want to call my webpage something else.

themeskingdom

Hello,

“Charity+” logo can be changed from theme panel. Login into WordPress admin panel and go to “Charity” -> “General Options”. Upload desired header logo. Save changes.

Thank you,
- Djordje

Thanks for your quick reply.

To more questions:

1: I can’t really understand the aqua page builder. How do it show up at the webpage? It seems like I can only make something new from other functions in the menu right now.

2: Which size is the header menu and the revolution slider in the demo?

themeskingdom

Hello,

Please submit official support ticket.

To register support account please follow these easy steps:

Find your ThemeForest purchase code/licence key

Create an FREE Account

Theme support is offered to verified customers by support system only.

Thank you,
- Djordje

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