1075 comments found

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

My site title is displayed as ’| Sitename’ instead of ‘Sitename’ I didn’t input any symbol before Sitename. How can I get rid of ’|’ symbol in title?

Sara_p

please open a ticket in the support area and ask this to our developers. I can’t help you with technical requests.

Register yourself in our site: http://www.yithemes.com Then active your theme here: http://yithemes.com/theme-activation/

And then in the “Get support” page open a ticket and explain your issues.

Thanks!

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years
  • United Kingdom

Hi, I’ve purchased your theme and have posted a couple of tickets in support but these have not been assigned to a ‘support agent’ yet.

2 problems -

The shortcode editor isnt working, I cant insert any shortcodes using the editor either in text or visual mode. This is a fresh install and I have no other plugins installed other than the recommended plugins. I’ve also tried deleteing cache and reinstalling the theme files.

Font Awesome icons are not rendering in your shortcodes (animated banner etc) I’m using the dummy content and homepage 1

Please reply to my support tickets as soon as possible. I have deadlines.

Thanks Martin

Default-user

issue 2 resolved courtesy of Yith support. Thanks

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
AEERSA Purchased

Hello, how can a translate “Products Incury” “Reviews” and other names to spanish in the products details page? Thank you

Sara_p

please open a ticket in the support area and ask this to our developers. I can’t help you with technical requests.

Register yourself in our site: http://www.yithemes.com Then active your theme here: http://yithemes.com/theme-activation/

And then in the “Get support” page open a ticket and explain your issues.

Thanks!

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

I’m using WooCommerce 2.1.9 and WordPress 3.9.1 running Cheope theme. Where do I find info on the related products. ie css or php files Ie on the product page I would like to omit this info or I need to find away to make the image smaller.

Also I do I find the section to upgrade the theme.

thanks damon

  • Bought between 50 and 99 items
  • Has been a member for 3-4 years

Hi, i tried the plugin infinite scroll but i don’t no if i used the right classes for the content selector, Navigation Selector, Next Selector and Item Selector.

Can you tell me wich classes i need?

https://s.w.org/plugins/infinite-scroll/screenshot-1.png?r=937228

Xander

Sara_p

please open a ticket in the support area and ask this to our developers. I can’t help you with technical requests.

Register yourself in our site: http://www.yithemes.com Then active your theme here: http://yithemes.com/theme-activation/

And then in the “Get support” page open a ticket and explain your issues.

Thanks!

  • Bought between 10 and 49 items
  • Has been a member for 0-1 years

Where can I found Demo content??

Sara_p

You can import the demo files on Cheope > backup & reset > install sample data :)

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years
jansiv Purchased

Hi, I’m asking the same question once again. Are you still updating the “Theme compatibility with WordPress and WooCommerce” thread on your support site? Can I update to WooCommerce 2.1.11 and WP 3.9.1?

Sara_p

Yes, we are still working on the updates, but we have to update a lot of themes :) you can update to the last version of wp and woo, just little issues to fix

  • Has been a member for 4-5 years

Asking for help again on using WooCommerce 2.1.9 and WordPress 3.9.1 running Cheope theme. Where do I find info on the related products. ie css or php files Ie on the product page I would like to omit this info or I need to find away to make the image smaller.

thanks damon

Sara_p

please open a ticket in the support area and ask this to our developers. I can’t help you with technical requests.

Register yourself in our site: http://www.yithemes.com Then active your theme here: http://yithemes.com/theme-activation/

And then in the “Get support” page open a ticket and explain your issues.

Thanks!

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

I’m using WooCommerce 2.1.9 and WordPress 3.9.1 running Cheope theme. Where do I find info on the related products. ie css or php files Ie on the product page I would like to omit this info or I need to find away to make the image smaller.

thanks damon Sorry about the other post wrong account.

Sara_p

please open a ticket in the support area and ask this to our developers. I can’t help you with technical requests.

Register yourself in our site: http://www.yithemes.com Then active your theme here: http://yithemes.com/theme-activation/

And then in the “Get support” page open a ticket and explain your issues.

Thanks!

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

this is a pre PURCHASED quastion can u discribe me in one word what is the diffrant from Room09 Maya Shop sheope shop? im intrested in buying it for a online store who sell gift itemes which off this 3 items whould better for me?

Sara_p

Hi, the theme are similar, i think Room09 is better because is new, Mayashop is an older theme.

Anyway, i really suggest you to wait tomorrow, we will release a new powerful theme with a lot of features like page builder, new sliders and so on. You can view it here: http://live.yithemes.com/bishop/
  • Bought between 1 and 9 items
  • Has been a member for 2-3 years
Rory84 Purchased

Hi there,

I would like to utilise the mega menu in the following way -

The main product categories will be the primary navigation with subcategories below as headers and then further subcategories underneath.

Basically exactly like the navigation on this website – http://www.victorianplumbing.co.uk/

However when I have tried to construct this on my site (see suites menu) http://www.roryflynn.co.uk/bazaar/

the subcategories are displayed on hover rather than as a megamenu.

How do I display product categories and subcategories as a megamenu?

Thanks,

Rory

Default-user
Rory84 Purchased

I’ve solved this now thanks

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years
Rory84 Purchased

HI,

A couple of questions about the product pages please.

here is the example:

http://www.roryflynn.co.uk/bazaar/product-category/showers-enclosures/page/2/

1. How do i remove the sidebar on the left so the products take up the full width of the page?

2. How can I display the prices without rollover?

Thanks,

Rory

Sara_p

please open a ticket in the support area and ask this to our developers. I can’t help you with technical requests.

Register yourself in our site: http://www.yithemes.com Then active your theme here: http://yithemes.com/theme-activation/

And then in the “Get support” page open a ticket and explain your issues.

Thanks!

  • Bought between 1 and 9 items
  • Exclusive Author
  • Has been a member for 3-4 years
etrarkia Purchased

Hi,

Can you tell me how to display all Testimonials under one page? So Testimonials are displayed as list (displaying Testimonial title only), not as slider.

Thanks!!!

Sara_p

No template, enter the shortcode [testimonials items=”-1” ] in the editor, as shown in this image:

http://i58.tinypic.com/20a6t8o.jpg
Default-user
etrarkia Purchased

Sorry, I didn’t explained well and it seems I updated question at the same time you replied :)

Sara_p

the shortcode i provided you create this page:

http://demo.yithemes.com/cheope/pages/testimonials/

not a testimonial slider..

  • Bought between 1 and 9 items
  • Exclusive Author
  • Has been a member for 3-4 years
etrarkia Purchased

Hi, again.

I’m having an strange problem with CSS. I wanted to remove shadow PNG image bellow Google Map and located CSS for it (wp-content\themes\cheope\theme\assets\css\contact_form.css). After removing needed lines in CSS, after loading the page, nothing happens! Even if the “background-image” is removed completely from CSS, shadow PNG image keeps displaying!

Do you know what might be the problem?

EDIT – I’m not using any of WP Cache plugins, so it’s not related to that.

Thanks.

Sara_p

please open a ticket in the support area and ask this to our developers. I can’t help you with technical requests.

Register yourself in our site: http://www.yithemes.com Then active your theme here: http://yithemes.com/theme-activation/

And then in the “Get support” page open a ticket and explain your issues.

Thanks!

Default-user
etrarkia Purchased

Did that, thanks!

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hi

I am looking for a theme that can allow me to initially just showcase my products as in product catalog (I sell Picture Frames) with the ADD TO CART button turned OFF and replaced it with a PRODUCT INQUIRY FORM on each product page. I plan to activate the cart system with the ADD TO CART button maybe after a year. Can this theme meet these requirements?

Regards

Sara_p

Yes, you can turn off the cart feature and add an enquiry form on each product detail page :)

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