1083 comments found

Hi Sara_p,

I cannot remove the wpautop in Cheope!

I tried functions and even a plugin but still the dreaded random <p></p> tags keep appearing where they shouldn’t be!

Please Help Thanks

Sara_p

Yes, but we explain how we provide support also in the theme documentation :)

RabbitdigitalDesign

Yes I know that thanks Sara_p and I’ve had a reply back from your colleague too on the forum. No worries anyway, I’m not complaining, merely pointing out how others like myself may use Google for searching your sites.

Cheope is a Fantastic Theme BTW!

Keep up the great work and have a good weekend :)

Sara_p
Sara_p Author

:) Thank you!!

DEADesign Purchased

Hi, After latest update I have an issue caused by Wordpress SEO by Joost plugin. When it is turned on, I can’t edit neither menus, nor products. Everything works well, when the plugin is off. I wouldn’t like all my SEO with the plugin was lost. May you take a look at the problem?

Sara_p

Hi, i’m sorry for your issues.

Please open a ticket in our support desk and explain the issues you are experiencing.

Register yourself in our site: http://www.yithemes.com Then active your theme here: http://yithemes.com/theme-activation/

And then in the “Get support” page open a ticket and explain your issue including your WP admin access so we can review your setup and help you. thanks

hi i am lizi the designer of one of your client idansa78 and we asked you in your support site 3 days ago and still no answere i dont think its ok…. we can not work on the site because of the problem

Sara_p

Please provide me your ticket id so i can check, thanks

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