Sara_p

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1279 comments found.

how can i change/remove the favicon ?

Hi harelevy, go to “Appereance / Customize / Site Identy ” link of WordPress left menu.

Working.Thanks

Also, in the banners “Latest news” for example , how can i add a link to somewhere outside my site? i tried to change the url but its add it to my domain

like : MyDomain/facebook.com/mypage

Have you start the link with “http://www” string ? eg. for facebook should be “https://www.facebook.com/mypage”.

I tried it but it’s doesnt work: here is the banner code:

[banner width=”0” height=”92” url=”Latest News” target=”no” title=”LATEST NEWS” subtitle=”Follow us On Facebook” title_size=”16” title_size_hover=”10” subtitle_size=”12” subtitle_size_hover=”17” icon_size=”35” ....

Just change the attribute url=”Latest News” with url=”http://www.facebook.com”

Gdema81

Gdema81 Purchased

It’s just me or the nav bar css seems broken after last wordpress update? I even tried to just install wordpress + cheope on an empty site and still I have the problem. I would like just to know if this is normal (and probably be solved in next updates) or shouldn’t happen.. thx

Gdema81

Gdema81 Purchased

Hello, thank you for your fast reply, you can see an example of what I’m talking about here : http://dev.adidea-design.com/

Hi there, go to ” Appereance / Menus ” page , select your menu and be sure that on ” Theme Locations ” the ” Main Navigation ” option is checked.

Gdema81

Gdema81 Purchased

worked like a charm, thank you very much !

Where are your sample images for demo? your new support website it is impossible to find the zip.

Hi there,

the zip file is not on support website anymore, anyway you will be able to download image zip file goint to “Cheope / Backup & Reset” page on “Sample Data” section. Here https://yithemes.com/my-account/videotutorials/ you will find sample data and videotutorial.

Hi sara, i’ve got a question for you… how can i Completely remove the sale label from the shop??? Hope you can help me!

Hi there,

put the code belowe on custom style:


ul.products li.product.grid .onsale {

  display: none !important;

}

The theme is not working correctly with the latest Woocommerce Amazon Payments plugin – the checkout button does not display after logging into Amazon. This was reported on theme support pages on 15 February and has not yet been resolved (ticket 73304). No-one is replying to our requests for updates. Please can you look into this and let us know a likely timeline for a fix. Thank you.

Hi therem sorry I missed this message, have you write a ticket on our Support Desk yet ?

Out ticket has now been replied to and the issue resolved. Thank you for your assistance.

Glad to hear :)

Please update the changelog.

Hi there,

thanks we are going to check.

I just updated to the latest version and now find out the Zoom function is gone. This was clearly included when I bought the theme. How can I get it back?

Hi there,

the Zoom function on single product page comes with YIT WooCommerce Zoom Magnifier plugin, if you have some problem please write a ticket on our Support Desk.

Hi There, how can I have related products that are not out of stock ? Mine are sold out products. Thanks a lot.

Hi there,

you can hide “out of stock”products on “WooCommerce / Settings / Products / Inventory” checking the option “Out Of Stock Visibility”.

Hi Andrea, I can also make it this way.. thanx a lot ! More than 3 years with Cheope and I still love it ;-) best regards

you’ re welcome ;)

Hello. Can you please tell my why it suddenly appear a roll down menu under the nav bar with the same content, and why the three boxes from the demo content(home I) dont allign anymore and are showing up under each other? Can’t remember doing any changes that should make this happen(the typography is the same as default)

Never mind – you can delete the last comment :)

yith-andrea

yith-andrea Author Team

;)

After two happy years there are some strange behaviors. There is a shift with the hr-linies and the revolution slider. The front end admin bar disappears in some situations. With theme twentysixteen it works as supposed. My conclusion: it is a question of the theme. I wonder whether I have to change the whole theme. :-(

yith-andrea

yith-andrea Author Team

Hi,

take a look here

Thanks a lot! I understand that it is a challenge to keep everything synchron. The update is not yet available at themeforest downloads… Is there a possibility to be informed if an update is ahead?

yith-andrea

yith-andrea Author Team

You should receive an email from envato market when an update is ready.

Hi there I have just installed the Theme for the first time in years!

A couple of simple answers Im sure

I was looking for the child theme zip file, i found the child theme folder but no zip.

Also it says the following

Some Pre-Packaged plugins must be moved from ThemeForest package to theme/plugins directory, inside the theme folder, before install plugins from this page

I have had a good look for a plugin folder and (again) can not find this folder.

Many thanks

To everyone out there, I used this theme along time ago and it is really a great and easy one to use

Sorry I found the Yith woocommerce plugin#1 on your site . I just need the child theme

thanks again

Hi there, browsing your site leads me to think I cant access features, is this the case? I bought the theme years ago and havent used it for years. I dont want support I just want the demo content and child theme

yith-andrea

yith-andrea Author Team

Hi there,

you can find “cheope-child” directory inside the cheope folder(unzipping “cheope.zip”), you have just to move it under “wp-content/themes” and then activate it from “Appereance / Themes” page.

Sylvainf

Sylvainf Purchased

Hi, it’s impossible to add a color filter with Ajax Product Filter (http://docs.yithemes.com/cheope/#tab5). Nothing appears after creating attribute and widget. Any idea ? This works with an other plugin but it is much less beautiful. thank you.

yith-andrea

yith-andrea Author Team

Hi there, sure is possible write a ticket on our support desk and we help you to the configuration

Hi there,

I have an issue with the option dropdown not displaying the variations? Contacted Yith support 4 days ago but no reply yet?

Can you help?

All fixed now

yith-andrea

yith-andrea Author Team

happy to hear :)

Hi

The footer “post” widget does not want to save changes in my child theme. Also, if I leave the widget in the page, it shows the entire post (blog) and does cut it off. What should I do?

yith-andrea

yith-andrea Author Team

Hi there,

please write a ticket on our Support Desk as we help you with your issue.

Found out the problem. It was an Internal Link plugin from Wordpress

cindyr08

cindyr08 Purchased

I downloaded a recent version of this template and it’s missing YITH Essential Kit for WooCommerce #1. I don’t have a prior install as I hadn’t been using the template. But now i am needing to use it and it’s missing that plugin.

yith-andrea

yith-andrea Author Team

Hi there,

the essential kit is not included on the theme package you just have to download it from wordpress.org cause it’ s free. https://wordpress.org/plugins/yith-essential-kit-for-woocommerce-1/

Hi there, is it just me or is there an issue with the header sidebar? The boxes are not showing after the latest update…

yith-andrea

yith-andrea Author Team

Hi there,

do you mean update of Nielsen or WordpPress ?

Wordpress… i can take a picture if that helps. I had to hide the header sidebar with a no display code, as I don’t know how to deal with it but I can change back if you prefer to look at it… just let me know..

Hi there How can I remove the LEFT-hand side sidebar on the blog page?

Cheers Rich

yith-andrea

yith-andrea Author Team

Hi mark, you can manage that sidebar from “Cheope / Sidebars” page on WordPress administration.

Jnomeo

Jnomeo Purchased

I tried to add in new product and remove the sample product but the product I’ve added doesn’t show in the Must Have. Any idea?

Jnomeo

Jnomeo Purchased

I tried submitting a ticket yesterday, but no reply. Usually how long does the support team reply? It’s almost 24hours

yith-andrea

yith-andrea Author Team

Usually 24H or less depends on how many tickets we are processing, write here the ticket number as I check directly what’ s wrong.

Jnomeo

Jnomeo Purchased

Hi thanks for replying, my ticket number is #77013

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