227 comments found

Hi,

I see this theme is setup for Woo commerce but my client wants to use WP e-commerce for their new site and I’m wondering if you can advise me if there’s any conflicts between it and this theme before I buy please?

Thanks.

The theme looks great!

aligatorstudio

Hi,
and thank you for your interest in Cherry and compliments.

Unfortunately, we have never tested Cherry with WP e-Commerce. It’s highly adapted to WooCommerce (at least, the parts related to products), so I believe it wouldn’t work properly with WP e-Commerce.

I would recommend to purchase Cherry only if your client is willing to switch to WooCommerce.

Cheers

Ilona34 Purchased

On mobile in responsive mode. the remove icon don’t appear (mobile in vertical position), the customer can’t remove items in the cart. How can i do in order to make visible the remove icon?

aligatorstudio

Hi,

could you please provide the address so we can inspect this issue …

Thanks

aligatorstudio

Hi,

I just checked site on my mobile (phone and iPad) and successfully removed product from cart page and there’s no cart widget in the Shop pull-down menu …

Sorry, but, can you be more specific because I cannot find this issue … ?

Thanks

Hi there! I’m wondering how i can better size the slider image which is super huge on this website. Ive tried changing it in the slider edit and nothing.

Can you please tell me how to edit this where it doesn’t take up the entire upper fold? I’d like it to take up a third of this page: http://www.coloradocleanup.com/

as well the border was thicker and all of a sudden it changed.

I have not updated because it changes the entire look of this site. eek!!

Thanks, April

aligatorstudio

Hi,

this is not our work, not our Cherry theme.

Your site is running on “Theme 1936” based on Cherry Framework.

Please contact authors of Theme 1936 (in your site’s style.css there is reference to http://Template-Help.com ) or Cherry Framework.

Cheers

Ilona34 Purchased

I have this error : Parse error: syntax error, unexpected ’.’ in /home/xxxx/www/wp-content/themes/cherry/index.php(1) : regexp code(1) : eval()’d code(4) : eval()’d code on line 1

help please

Default-user
Ilona34 Purchased

thank you for your answer. Sorry for decurity reasons i can’t provide you an access. But i think is about the php version ?

Default-user
Ilona34 Purchased

it’s ok i up load the original files and it’s work

aligatorstudio

Oh … I’m very glad … I just logged in to see if you replied … :)

Cheers

strobo77 Purchased

Hello,

The shop ribbon on top of the website shows the wrong prices (VAT excluded instead of included like everywhere else on the site) and clicking on the shop ribbon (basket) does not forwards customer to shop basket.

How do I change this ?

aligatorstudio

Hi, sorry for delayed reply. We’re actually on (semi)holiday … Could you please specify the address so we can inspect the issue ?

Thanks

Hi. I tried registering for the support forum, but a password was never emailed to me. Even when I do the forgot password link, it will not send anything.

I am having a few issues with this site and wanted to see if you could help me fix it.

1. The shortcodes are not functioning. 2. The theme options for styling are not working. I am unable to change the background or remove the patterns from different areas. 3. I would like to customize the button color (nav button) but can only change the hover color. How can I change the color of the nav buttons? 4. Is it possible to use a font I have on my computer with this theme?

My site is www.rusticoakssealy.com. I will PM you the login details.

aligatorstudio

Hello,

we received your email message and we’ll get into your issue asap.

Thanks

Default-user

Thank you! I was able to fix all issues except the shortcodes. I still can’t get them to function. Also my changes in theme options don’t show live on the website unless I deactivate the theme and then reactivate it.

Hi, I am having a problem with the shortcodes on two of my websites. The shortcodes used to be responsive on mobile technologies. Now they are not, they are appearing side by side (instead of dropping below each other like they used to do). How can this be fixed?

www.rusticoakssealy.com www.salonatpineforest.com

Default-user

I am also having an issue changing the color of the navigation bar. Where can I do this?

aligatorstudio

Hi,

please accept our apologies for not answering on your previous comment (with same issue) ... We will answer to your email with solution and eventual files needed for update. Thank you for your patience.

Cheers

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