77 comments found

Hi! Just downloaded and installed the theme and love it so far. Im really new to wordpress though and was wondering how I can get my site to reflect this theme in mobile. It looks right on my laptop and tab, but when i look at my site on smartphone i’m still getting my wordpress the way it looked before installing the theme. Is there something I should be doing to get it on mobile?

Thanks!

subsolar

Hi, there’s nothing you should be doing. Just make sure you have updated Wordpress to at least version 3.6, and have disabled all third party plugins to see if there is a problematic plugin.

Love the theme, but got a question/bug.

I have a page with a lot of featured videos. And I have the idea that the video links aren’t being stored, but fetched every time from the sites to which I link. The initial load for my site is huge, but not for sub-pages.

Check out my blog: http://crowdfundproject.org/

You can see it takes a long time to load. Is it correct the videos aren’t cached, but rather fetched on load?

subsolar

Yes, it’s because they are embedded, they have to be fetched on page load.

Default-user

I understand, but once it is fetched once, it should be cached. Now the theme gets very slow!

Hi, I bought the template. It came with three plugins to install. I installed them. Then i need to activate them, but when I clicked on Activate the system tells me “Plugin file does not exist.” This happen with: SubSolar Social Widget.

Please advice, how can I recover this plugin.

subsolar

Hi, please download it again. There was a bug in one of the old versions

Default-user

Thank you. Its ok now

I asked before, but I would like to request a fix for, in my opinion, is a bug. The video url’s are not being cached, but fetched on load of the page. As with my site, it becomes very slow as it has to fetch multiple videos. And I’m sure I’m not alone in that.

Can you please add a caching method to the featured video so it doesn’t have to fetch it from the site, but rather use what it already has?

subsolar

We are working at the moment on a solution for this. Sorry for not answering to your other post.

Default-user

Thanks! I look forward to it!

heiwei Purchased

Hello! Thank you for a great theme, I’m dialing it in and adding all content. A couple questions.

1. Is there a way to make a link post open the link in a new window/tab? I’m often sharing linked content to other sites and want it to open in a new tab/window.

2. Is there a way for the background color on link posts & quote posts etc always be a specific color so as to not have to change it each time when writing a new post? I looked in the theme options but could not find this color adjustment option.

subsolar

1. You can use target=”_blank” attribute for the links. See here: http://www.w3schools.com/TAGS/att_a_target.asp

2. You can find it in the Styling Options tab at the bottom – it says “Quote Background Color” and there is checkbox that you have to check.

I’m glad you are happy with the theme :)

Default-user
heiwei Purchased

Thank you so much! I had changed the quote colors but had not checked the box. :)

The target=”_blank” doesn’t work – I tried inputting the entire href code string into the URL field and it breaks :(

subsolar

What do you mean by breaks? You’ll have to use the text view the post content

Hi, I purchased this Theme and love it. But I cant seem to edit the size of my video on a page. I haven’t tried entering a video on a post as of yet. Is this a bug? I have errors editing images also on pages. Please check out me website www.allinonewebshop.co.uk

Thanks

subsolar

Hi, I’m glad you like the theme :)

You can use the Video Embed code from Youtube and paste it’s code into the page you want it. In the embed code you can find the width parameter.

Hi there,

Thanks for your quick reply and yes I love the theme. I have embed the code with the edited width but it only show full size regardless of the actually coding entered on the theme.

It does not allow me to edit the size? Same with images, I cant edit image sizes, that’s why I think maybe a error? Any ideas

subsolar

What version of IE are you using?

To insert text next to image please use the align left option on the image and place the text in the same paragraph. For easier implementation you can use the Text view.

Default-user

Hi there, I have deleted and re installed the template and it still does not work. Videos work well in blogs but not pages. I have been using wordpress for a while so know how to upload and update. I have two other wordpress websites. The video shows on other themes on the homepage but not this theme therefore error within this theme. Maybe its just my theme but would like a refund please.

subsolar

Hi, can you please send me an email vie the user profile page with screenshots and links of the problem and what exactly do you want to achieve so we can fix the problem.

Also please write in what browser are you viewing.

Please be most descriptive so we can reach fater to a solution to this problem.

You can find the Contact form in the bottom right when you click my profile name. Thanks :)

Hi,

I love this theme.

How difficult would it be for me to override the sidebar independent scrolling and make it all scroll together with the rest of the page?

I have experience with css and child themes.

Regards, Matías

subsolar

I flagged my own comment because I couldn’t edit it as there was a mistake in it.

You can do it easily by adding: position: relative; height: auto; to #main-header

and:

position: relative;

to .sidebar-content

And lastly remove $(".nano").nanoScroller(); froms scripts.js
Default-user

Hello, I did the changes you suggested to the theme but it didnt work as expected.

Please check it out: http://ffaabb.com/

Regards

subsolar

I’ve answered you by email :)

Hi, I purchased this theme for a couple of weeks now, and love it, this is an amazing job. But, I have a big problem when I try to install it. It is written “File not found: /homez.809/hellomyn/www/wp-content/themes/chita/lang” on my page and I can’t ascend to anything on my website (wordpress homepage, my backoffice …). So I try like 10 times to uninstall and then re-install it but it nerver works … My version of wordpress is 3.8.1/ I am sad and I don’t know what to do …

Thank you so much by advance for your help.

Marion

subsolar

Hi can you please email me via my profile page, so I can give you a better support. Thanks! :)

Hi,

I purchased your theme and am having some difficulties. First the theme options page in the general menu isn’t saving my information. This includes uploaded logo, footer details and contact email. Also when I try and use the contact form a get a “page doesn’t exist” page. Any help? Thanks

subsolar

Hi, thanks for purchasing the theme :)

For the theme options problem, it seems you don’t have enough permission to save \themes\chita\css\styles.php. You’ll have to contact your hosting provider.

I just tested the contact form again, and it works as it should. So please again contact your hosting provider. It’s something with the server configuration.

akba Purchased

Hi subsolar,

I just installed this time on my new travel blog website: http://www.ispyearth.com

Loving everything about it, but one question. Several of the photos I’m posting in the gallery posts are vertical framing. It works fine as a gallery in the post, but the slideshow in header keeps the width of the header, and ignores the vertical aspect of the photo, causing some crazy crops.

Is there any way to make it ignore the vertical framing and leave white sides on the vertical photos?

Also, is there no option for Lightbox in the built-in gallery feature? Only sends you the attachment page or actual file?

subsolar

Hi can you please email me via my profile page, so I can give you a better support. Thanks! :)

Hi subsolar,

Some of the symbols of post formats are missing in my blogfeed. It is only the quotation mark which can be shown in the circle left of the blogposts. How do i fix this?

Thanks! - Jay

Default-user
http://jayexplains.com/

I can see now that the icon for blogposts works as well, but links, images and video does not appear to be working.

Thanks :)

subsolar

Hey, I opened the link and everything is alright here. It should be something with your configuration.

Default-user

Oh thanks. I will look into it!

Hi there,

regarding my previous comment. Has a fix been released yet for caching? Please let me know!

subsolar

The problem is expected but there isn’t a way that such function can be implemented as this is the way Wordpress works. You can use an image instead of a video, use smaller number per page, or you can use caching plugins like WP Total Cache and Quick Cache.

Default-user

of course it is possible. Lot of plugins use the custom fields to auto-fill the data. A website should respond fast, this doesn’t help. Please look into custom fields!

subsolar

Can you please contact me via my profile page at the bottom. I want to ask you a few question that will help me with the support.

curios1 Purchased

Hello,

When I’m running Chita theme, my WP admin panel becomes really slow. I deactivated it and tried default theme and there was no problem. How can I fix this? Thanx!

subsolar

Please write my a message via my page with you credentials and site so I can expect it closely

I just bought this theme and tried to install it…. it’s giving me this error:

The package could not be installed. The theme is missing the style.css stylesheet.

Theme install failed.

Please help ASAP.

Default-user

Never mind. I got it to work :).

chiydem Purchased

Hi, I have purchased this theme several months ago and today I tried to upload it. It seems that the zip file is missing style.css somehow. I downloaded the theme 3 more times today and it said always the same thing. How can I solve this problem? Thanx!

subsolar

Please unzip the downloaded package. In there you’ll find the documentation and the archive with the actual theme. Use that file to install it.

Default-user
chiydem Purchased

Yesss! thank you..

Hi, I bought this theme today and it makes the whole site run super slow.. I can activate another theme and the site will run fairly fast… I’ve tired re-installing twice it’s still the same.

Advice?

subsolar

Hi, have you disabled all third party plugins? If the problem still persists, please contact us via the form at the bottom of our profile page.

Default-user

I have yes. It seems to just be the admin page thats now slow the site itself is fine.

subsolar

Answered via the email.

by
by
by
by
by
by