An introduction to support on Envato Market
- Envato staff look over every item before it can be sold on Envato Market.
- Technical items contain help files to introduce you to the item and its components.
- Authors can choose to support their items but this is optional and may vary.
Author support for this item
The author of this item, olegnax, will respond to buyers’ questions and provide limited support through their own support system.
Additional information from olegnax:
Help for all our themes is conducted through the help forum. If you encounter any problems or have questions once you purchased the theme feel free to drop us a notice at http://help.olegnax.com/
Presale questions, can be also asked via our help forum in presale thread. http://help.olegnax.com/categories/presale-questions
Work time: 10:00 – 18:00 GMT+1 Working days only (Mon – Fri)
Why use support forum? It is organized and have search, what makes support easier and faster.
Why we don’t respond in comments section? Our support staff don’t have access to our themeforest account.
- -Item support does not include:
- Customization and installation services
- Support for third party software and plug-ins
When to contact Envato Support
Authors are experts on their own items, but if you're having trouble using Envato Market you should come straight to Envato Support.