298 comments found

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

hello. i can’t find where to modify logo dimensions. my logo dimensions is 568px*100px. thanks.

Default-user

also- i want to cancel top banner. how do i do it?

Default-user

let me explain the logo issue. i’ve uploaded a larger logo and it comes small. i’ve tried to edit it without success. i’ve managed to enlarge the div but the logo still small.

Default-user

another problem- NO. 3 – i’ve set tagline in “setting” but it doesn’t show next to site title in browser tab. also- No 4- slider caption is not aligned properly in chrome. do you know this problem? please advice me with those problems. i can give url and admin access if needed.

Kriesi

Hey! For support requests please open up a thread in our support forum, my support team will take care of you ;)

http://www.kriesi.at/support/

Please add a link to your site and also tell us if you have made any recent changes (modified code, activated new plugins etc)

  • Bought between 10 and 49 items
  • Exclusive Author
  • Has been a member for 0-1 years
  • Sold between 100 and 1 000 dollars
  • United Kingdom

Hi Kriesi,

I love the theme, but im having trouble with the contact page, basically when I set it up it seemed like it was working (I did a test email). I haven’t touched it for ages but became concerned when I didn’t receive any emails for 2 weeks, I then tried a test email and nothing came through, I’ve now tried it with 2 different email hotmail & godaddy but nothing. What could be the problem?

Cheers, Jason.

Kriesi

Hey! usually a server setting problem. First I would recommend to ask your provider if php sendmail is enabled and if not if they can activate it.

If that doesnt work you can try to set up smtp sending with this plugin: http://wordpress.org/plugins/wp-smtp/

If both doesnt work feel free to create a thread in our support forum and we will further investigate the issue :)

http://www.kriesi.at/support/
  • Bought between 1 and 9 items
  • Exclusive Author
  • France
  • Has been a member for 1-2 years

Hi, Would this theme work well with Woocommerce ?

Kriesi

Nope sorry, we didn’t optimize choices for woothemes. Can recommend either replete or enfold if you need a woocommerce compatible theme:

http://themeforest.net/item/enfold-responsive-multipurpose-theme/4519990 http://themeforest.net/item/replete-ecommerce-and-business/3519946
  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

This is my absolute favorite WordPress theme I’ve ever used. It’s become my go-to theme when building sites for clients because it’s SO versatile. The option to turn off the “Responsive” theme alone is soooo helpful! Overall it’s a really easy to use and customize theme. I’ve made sites with it that look like exact opposites. This product was DEFINITELY worth the purchase! Love love love it! :)

Kriesi

Thanks a lot for the great testimonial :)

  • Bought between 50 and 99 items
  • Has been a member for 3-4 years

Hi, i love the theme. Have never had any trouble with it, apart from i want to remove the sidebar from the blog page. It lists down the side all the pages categories and archives. Is it possible. I have tried everything.(or maybe not!)

Kriesi

Hey! Mind opening up a thread in our support forum? I am currently busy updating the theme and my support team will take care of you ;)

http://www.kriesi.at/support/

Please add a link to your site so the team can create the appropriate css rules for you ;)

  • Bought between 100 and 499 items
  • Has been a member for 6-7 years

Is this theme compatible with WP 3.7 ?

Kriesi

Yes :)

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
ilan256 Purchased

Hello,

I tranlated this theme to RTL support, with who can i speak to upgrade the theme to RTL support for all?

regards, Ilan

Kriesi

Hey, thats great, thank you! could you post a thread in our support forum with a link to your site and to the necessary RTL css file so we can take a look at it? :)

http://www.kriesi.at/support/
  • Bought between 10 and 49 items
  • Has been a member for 4-5 years
  • United States

Is there a way to have thumbnails of the images in the individual portfolio slideshows instead of the small dots? Thank you

Kriesi

Hey! No sorry, this feature is not supported by the slideshow and would require quite a few modifications, that are unfortunately out of the support we can provide.

If you really want that you can always ask our customization partner: http://www.kriesi.at/contact/customization

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

hello

wordpress 3.8 has been released, its ok if we upgrade?

Kriesi

Hey! We are currently testing and gathering reports from our users. It seems to work fine but I would recommend to wait for the weekend to pass before you update :)

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

Hello, Kriesi!

Great and interesting theme! One question: Can you add the MEGA Menu in this theme like in your http://www.kriesi.at/themes/brightbox/ for your customers?

Thank you!!!

Kriesi

Hey! There are currently no plans to do that, sorry. I usually recommend to use our enfold theme to customers who want to use a mega menu, since its by far our most flexible theme yet and offers the mega menu option:

http://themeforest.net/item/enfold-responsive-multipurpose-theme/4519990
  • Bought between 1 and 9 items
  • Exclusive Author
  • Has been a member for 2-3 years

How can I download the update to Choices?

Also, if I wanted to change to Enfold, would the templates and existing settings carry over since you are the same developer?

Milaspage

Im also having a problem getting the RECENT NEW to “translate” the title for french (our alternative language) keeps showing up on our english side. Ive tried changing it a few times and using different widgets, and I cant seem to get this resolved. Could you take a look and tell me what widget needs to be adjusted? ogilvy.ca (see the right hand side, set up as a 3rd column) – would you have another way to recommend using the theme better to its capability? I am cleaning up a previous person’s set up and trying to get the full functionality of the theme to work, while deleting all the “patches” they were using with other plugins…Thank you so much for your help.

Kriesi

Hey! you can download the theme from the account you have purchased it with at http://themeforest.net/downloads

Switching to enfold will unfortunately cause some work, since we have completely changed the template builder in enfold. its much more flexiblae and powerful than the one in choices but unfortunately not compatible :/

If you have problems with any of the theme settings please open a thread in our support forum at http://www.kriesi.at/support with a link to your site and a description of the problem :)

Milaspage

Thank you so much! I tried to open a thread in the support forum re the widget not translating… but it keeps redirecting me to the log in page…

Kriesi

Whats your account name in the forum? did you try to log out and in again?

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

Hi Kriesi,

I am considering this theme for an artist who makes high and narrow statues and have a pre-purchase question:

In your demo the portfolio overview has landscape size images. Can the images in the portfolio of this theme also be set to different (portrait) size?

Thanks for your advise!

Regards, Monique

(I may be asking the same kind of question for other themes as well.)

Kriesi

Hey! The Enfold Theme of ours does offer the option, unfortunately this theme doesnt :)

Default-user

Ok, I’ll focuss on Enfold then. Thanks!

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Is there any way change the order of the search results? I would like the pages to show first, then any posts/news stories. Is this possible?

Thanks!

Kriesi

Hey! I am afraid the search order is generated by wordpress itself, so there is no way within the theme to change that. But there might be plugins that allow you to change the order and priority. I hear http://wordpress.org/plugins/relevanssi/ is quite good :)

Default-user

Thank you so much! Love the theme!

  • Bought between 50 and 99 items
  • Exclusive Author
  • Has been a member for 2-3 years
  • Sold between 1 000 and 5 000 dollars

Hello Kriesi, some pre-buy questions, hope you can answer me, thanks in advance!

1) Can I put a very wide image background on the bar which is under the main menu? ( where show “You are here: Home » Template Files » Features”)

2) Can I put a different slider on different pages under the main menu?

3) I will use WPML in my website, so where will the countries’ flags locate on the website? I need to do a mockup to show to my client.

4) Can I open the portfolio pic directly in a lightbox, rather than open in ajax first ?

That’s all ! Thanks so much !

Kriesi

1.) Only with a custom css snippet. thats not possible out of the box yet, sorry

2.) yes :)

3.) currently it will display at the top bar if you use a header with top bar: http://www.kriesi.at/themes/enfold/headers/

4.) yes :)

MGBird

Thanks for the quick reply !!

MGBird

Oh, Enfold supports social media icons on top header now! I will switch to Enfold then ~

Kriesi

Glad to hear that :D

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
  • Italy

A pre-buy question. this theme has multilanguage option? If yes, how it’s works?

Which the way to shopping online? Customer can pay with paypal?

Cheers, Simone

Kriesi

Hey!

if you want to use only one single non-englisch version you can install wordpress in your native language and the theme will adapt:

https://codex.wordpress.org/WordPress_in_Your_Language

if you want to run multiple languages like englisch and italian you would need a plugin like WPML

The shop plugin allows users to pay with paypal, yes :)

simoza80

Tnx Kriesi, another last question: can I decide to activate or deactivate shop mode? So I can choice when sell the products or when shows theme only in my chart as catalogue.

Cheers.

Kriesi

Hey! I am sorry, thats not possible by default. There is however a woocommerce extension for this:

http://www.woothemes.com/products/catalog-visibility-options/
simoza80

Ok, well… it works with your template I beleive. Cheers

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
Myrror2 Purchased

Hi Kresi,

I hope you are keeping well.

I purchased the Choices theme. I realised that the Slider doesn’t work on Google Chrome, Firefox etc, but it is working on Internet Explorer browser.

How can this issue be resolved please?

I look forward to your feedback.

Thank you and have a great day!

E

Kriesi

Hey! The slider works fine for me so not sure why this is happening for you. are your running the latest version of the theme? if so mind opening up a thread in our support forum?

http://www.kriesi.at/support/

Please add a link to your site and also tell us if you have made any recent changes (modified code, activated new plugins etc)

  • Bought between 10 and 49 items
  • Has been a member for 0-1 years
flaow Purchased

hello, when I create a contact page with the theme option, the form fields can be modified, but there is a title “Send us mail” and the “send” button that I can not be modified. I need to translate it in French.

Thank you. Antoine

Kriesi

Hey! If you create a french translation file these strings should show up. Or if you really just want to edit the form strings you can open the file includes/contact-form.php and change them directly :)

Default-user
flaow Purchased

thank you

Kriesi

you are welcome :)

  • Bought between 50 and 99 items
  • Has been a member for 3-4 years
  • United States

I’m having a problem using the short code generator. The first drop down in the editor works, but once I select a short code, it reloads a white screen? The options box never shows up. I am using WP3.8, Choices 2.0 and the issue occurs even with all plugins disabled. Can you please shed some light on this for me. Thanks

Kriesi

Hey! Would you mind opening a forum thread here: http://www.kriesi.at/support/

Please add a link to your site along with the problem description, and if you want to speed up debugging then you can also attach your login details in a a private reply so we can check your backend and see what could cause the issue

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