An introduction to support on Envato Market
- Envato staff look over every item before it can be sold on Envato Market.
- Technical items contain help files to introduce you to the item and its components.
- Authors can choose to support their items but this is optional and may vary.
Author support for this item
The author of this item, WalkingPixels, will respond to buyers’ questions and provide limited support through their own support system.
Additional information from WalkingPixels:
We usually respond to support request within 48 hours, depending on the number of requests in queue. Support request sent during weekends and holidays will be processed on Monday or next business day. Note we are GMT +1 time zone.
When to contact Envato Support
Authors are experts on their own items, but if you're having trouble using Envato Market you should come straight to Envato Support.