176 comments found

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

Twitter feed still not working?

  • Bought between 10 and 49 items
  • Exclusive Author
  • Has been a member for 2-3 years
Hi I installed the theme and it only shows if I’m logged in as admin .. when I log out the theme doesnt’ show up website http://www.simplismedia.com

Thanks

  • Bought between 50 and 99 items
  • Has been a member for 1-2 years

Twitter feed is not working. I using the WP theme. Everything else is superb. I’ve tried to put in username with and without the @ for the Twitter name. I’ve also done recent tweets AFTER installation and launch to make sure. Please help. Thank you.

WebDesignPlanet

Please download the updated version of this item.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hello,

i dowload the zip file on my wordpress i mis a lot of settings, collor settings and the logo don’t show up

please help me..what do i rong

Brother 02 from the netherlands

WebDesignPlanet

Updated version will be available later today. Please download it when you get notified.

  • Bought between 500 and 999 items
  • Has been a member for 6-7 years
  • United States

Still an awesome template!

How do I work on building a site behind this template? Most ‘coming soon’ plugins just create a shell that you can work behind but this one …??

WebDesignPlanet

Because it is a standalone “theme” rather than a “plugin”, there is no such functionality built in as for now. I recommend working on a separate WordPress installation.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

When I try and upload I get the following message… “The package could not be installed. The theme is missing the style.css stylesheet.

Theme install failed..”

Any ideas?

WebDesignPlanet

There is a separate WordPress theme archive inside the file you have downloaded.

  • Bought between 10 and 49 items
  • Has been a member for 0-1 years

I have all the necessary keys from Twitter and the feed still isn’t working. Neither is my email button.

Is it possible to remove the email contact button and RSS feed?

WebDesignPlanet

Please submit a ticket on http://wdp.ticksy.com/

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

In Wordpress, I am missing many of the settings described in the documentation, and the Twitter feed still doesn’t work. Please tell me how to fix these.

WebDesignPlanet

Please submit a ticket on http://wdp.ticksy.com/

  • Bought between 10 and 49 items
  • Has been a member for 0-1 years

Is there a faster way to get support? I went to wdp.ticksy per your request. It say’s the average response time is 4.4. days? Is there not another alternative? If that is the case, please just say so, as I’m already behind because I’m waiting 4.4 days to get questions answered. If it is a money issue and we need to pay for support, say that as well. I don’t care, I just need the problem fixed. Or I have to find another theme.

  • Bought between 10 and 49 items
  • Has been a member for 0-1 years

I have to say this is the worst support I’ve had from any seller on Themeforest. Please disregard my previous messages. I’m marking this ticket closed and purchasing another coming soon page.

  • Bought between 10 and 49 items
  • Has been a member for 6-7 years

trying to use this theme on a WP network – but it won’t show the uploaded logo. :(

Please advise

WebDesignPlanet

I haven’t tested this theme in a WP network environment. Can you please send me some more details to support@webdesignpla.net?

  • Bought between 1 and 9 items
  • France
  • Has been a member for 1-2 years
Senos Purchased

No response to my emails… Error in the count… No dropdown menu .... I regret my purchase

wp 3.9.1

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Other than the main core options of the Chronos Option Panel on Wordpress (where you set the countdown, twitter, logo ext, I don’t see where to set up the mysql settings for WP to know which file to send the stored emails.. or ho two remove the RSS feed icon.. is there google plus?

Support would be awesome! :)

  • Bought between 100 and 499 items
  • Has been a member for 5-6 years
  • Spain

The countdown in wordpress theme don’t works. Please help me. It’s URGENT. Thanks,

Diana :-)

WebDesignPlanet

Hi! Please send an email to support@webdesignpla.net. Thank you!

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years
  • Hong Kong
Chedr Purchased

where’s the config.php please? Cant locate it in the template files, thx

Default-user
Chedr Purchased

Don’t worry about the config file, i loaded the WP theme up, got it set, but what’s going on with the countdown clock? The maths is like way wrong – I’ve set the launch date to 01.08.2014 – the website is saying that there is a countdown of 41 days… today is 21.07.2014.

WebDesignPlanet

I’d like to look into your particular installation. Can you please email us at support@webdesignpla.net with temp WP access credentials? Thanks.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
  • United States
jeremymh Purchased

Is there a way to change the header for Text on home page box? I would like to make it bolder and stick out more. Please advise.

WebDesignPlanet

The easiest way is to change the appropriate styles in the CSS file, or add inline CSS to the header HTML tag. It should look like <h1 style="font-size: 48px; font-weight: bold;">Your Header</h1>

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