139 comments found

ambbe Purchased

I need support, but sign-in button in babel support does not work. Please, fix it.

Default-user
ambbe Purchased

SIGN IN button: http://support.thebebel.com/groups/circle-law/#4e4od16scosg. This does not work, thus there is no support. Please, refund me my money.

Bebel

Hey,

sorry for the delay. We found the bug and fixed it – you can now use the support forums again :)

Thanks
Bebel

luchopa Purchased

Hi I bought this beautiful theme, but I have not managed to change menu color and circles. I must deliver this work to my client and I have been stopped by this obstacle. As I can change, I’ve tried and nothing by ccs.

And enter your area and support forum also grabbed impossible, unfriendly or access login Register.

Thanks in advance for the help you can give me to solve or resolve this.

Luis

Default-user
luchopa Purchased

In “Styling Options” for example get the item “text color” but no sale or display box or color box to change, and so for the rest of the setup of colors!!! ?

Default-user
luchopa Purchased

In “Styling Options” only “background slider” works.

Bebel

We will have a look into this. Did you change anything in the code?

Hi Bebel,

My facebook like box does not show on page right sidebar? It only shows the h1 title. Neither does the twitter widget box? I have selected Facebook and Twitter widgets. Any idea?

Thanks Simone

Bebel

Hey, please ask the widget provider for support as we can’t give support for third party tools, sorry :(

Hi, theme is compatible with wordpress 4.0? Thanks.

Bebel

Yep :)

Hi

Does this theme support multiple sidebars and multiple menus, and does it have menu widget t ?

Bebel

Hey,

it has only one sidebar and one menu spot sorry :(

Why do I have a message during the installation ?

Fatal error: Call to undefined function get_header () in /home/users/steki/public_html/voyager/index.php on line 1

Bebel

Hey,

that’s a weird error message, as get_header is a default wordpress function.

Can you tell me how you installed the theme?

Thanks
Bebel

lizak335

Sending unpacked files circlelaw1.9.3zip to ftp

Bebel

Hey,

please try to install the theme via wordpress installer. It often happens that the ftp connection is unstable and some files get corrupted during the upload.

Cheers
Bebel

Hello I am trying to JOIN GROUP in your Bebel Support site for CircleLaw theme but when I insert my purchase ID I get the following message Fatal error: Call to undefined function ?file_get_contents() in /usr/www/users/thebeb/support/wp-content/plugins/parallelus-bp-group-envatio-api/index.php on line 226 Please, help. I just want to know how I can put qTranslate Language Selector widget next to the Header Menu

Bebel

Hey,

would you mind sending us your purchase key via email through the contact formular on our profile page: http://themeforest.net/user/Bebel#from ? We will check out what went wrong.

Thanks for your understanding!
Bebel

alphacomgr

Hello, I’ve sent you my purchase key like you asked. Do we have any news? I really need support so that I can deliver to customer. Thank you in advance

Bebel

We are at it!

PicEri Purchased

Whats going on with the Bebel Sign In, guys? I have a couple questions. My gallery doesnt show anymore, the background slider soenst work anymore….? www.skassociates.co.za

Bebel

Sorry for the trouble! The support page is now working again!

Please post your questions with a few more details into the forums – we will try to help you out swiftly!

Cheers
bebel

PicEri
PicEri Purchased

Swiftly?!

Bebel

Glad you found your thread again ;)

PicEri Purchased

Dearest Bebel

Could you please answer my questions in the Forum???

Erika

Bebel

Hey PicEri,

Please look again at the thread you opened. You already got 2 replies within the last 24 hours.

Cheers,
Bebel

PicEri Purchased

Dear Mr Bebel I really need your feedback, urgently! Please Erika

PicEri
PicEri Purchased

You answered! Sorry my mistake. x

Bebel

Glad you found your thread again ;)

Hello, I like your theme and I am thinking to buy it, but first I want to send me the documentation to see how it works, if is this possible.

Bebel

Hey no problem – check out our knowledgebase (big banner on top of our item description page) :)

hi, 1.6 is the lastest version of this theme in the world?? i mean is there any version up to date of this theme in other theme market?

mhfaghee

hey some people buyed this theme with 1.9.3 version!! You are in 1.6!

Bebel

Hey,

there is only this one version here on themeforest and it is on 1.6

Hey pal This is awesome. Thank you

Bebel

Ha, thanks ;) feel free to rate it ;)

shutoku Purchased

Hi, I’m having a little problem with the link colors on the main page of the theme. I mean the links in the circles. After hovering them they change color. When you load the page it’s red, on hover it’s white, and when you move your mouse away it’s black. What do I need to edit for the links to make them red again after the hover?

Bebel

Hey,

thanks for your purchase! Please sign up for the support forum. Chances are you will find an answer to your question but you can also open a new topic and get a answer by the support team.

Thanks!

Default-user
shutoku Purchased

OK, I’ve opened a new topic. Thanks!

Hello. I recently took over web development for a company who used this Theme for their website. They decided to use the Gallery feature to list their staff members and are having an issue with all of the Galleries / Staff members displaying. There are over 20+ Staff Members created in the back-end but only 10 are displaying on the page and the pagination controls for more pages are not being displayed. Unfortunately I did not purchase this theme as they did so I won’t be showing as a Purchased user, but I am now in control of the site and am in charge of getting this to work. I’ve checked out the Gallery.php file and cannot figure out what’s wrong. Below is a link to the site if you want to look at it.

http://bit.ly/1KTaqrF

Can you steer me to the files that need to be updated? It seems like there’s something corrupt and not right with the theme but since I wasn’t in charge of purchasing and installing it, I have no idea. I would open a Support ticket but cannot join since I don’t have the theme Purchase Code or whatever is needed.

Please help.

Thanks.

Bebel

Hey,

the best place for this would be the support forum where our coder can talk to you – we only give pre-sale support here. Just ask the company for the purchase code – that’s all you need. They don’t have to give you access to their Envato Account.

Here is what the purchase key is, where to find it and how to register:

http://support.thebebel.com/what-is-a-purchase-verification-code/ http://support.thebebel.com/how-to-register-an-account/

Thanks for your understanding.

Bebel

Hi, I created Dutch translations for this theme. My client bought it from here. I have uploaded the translations both as nl.mo, nl.po, nl_NL.po and nl_NL.mo. The translations are not used by the theme. How come?

Bebel

Hey,

I need to ask you to sign up for the support forum – I can only answer pre-sale questions here. The programmer, who gives support, is available only through the forum. You might find your question answered there already. To sign up, please ask your client for the purchase code.

Thanks

What is a purchase code: http://support.thebebel.com/what-is-a-purchase-verification-code/

How to sign up: http://support.thebebel.com/how-to-register-an-account/

Default-user

I have signed up with your forum and accessed my client’s Envato account for the code. The Licence Certificate link is not being displayed by Envato. Meanwhile we are stuck with your template.

Bebel

Hey,

the code can be found here

http://i.imgur.com/ylFdH70.png

In the mean time, please make sure you have followed all the steps necessary in translating the theme: http://codex.wordpress.org/Translating_WordPress

Cheers,
Bebel

hs123103 Purchased

Theme editing is empty. When I go to Circlelaw setting and than styling option there is a white blank page with a blue saving bottom on top. But the style does not appears. http://www.latoplawyer.com/circlelaw.png

Bebel

Hey,

sorry for the trouble – would you mind posting your issue in the support forum? The programmer will help you out over there. Also try to deactivate all plugins to see if they may affect the settings page.

Thanks

olswang Purchased

Hi,

“Areas of Work” does not appear in the “Admin Menu”. I have a Wordpress Network installation version 4.1.1.

Can you please help?

Many Thanks, Yiannis

Bebel

Hey,

thanks for your purchase. We only provide support via our forum. Please sign up and post your question there – the programmer will be happy to help there :)

andrea_ Purchased

Very nice! I have just one question. Does this theme support child themes?

Bebel

It does :)

Default-user
andrea_ Purchased

Great! Thank you :)

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