An introduction to support on Envato Market

  • Envato staff look over every item before it can be sold on Envato Market.
  • Technical items contain help files to introduce you to the item and its components.
  • Authors can choose to support their items but this is optional and may vary.

Hands-on support for this item is provided by NORDiX

They will respond to buyers' questions via their own support system.

Go to item support

Additional information from NORDiX:

Support requests are being processed on business days from 10:00am to 08:00pm ( UTC/GMT +3 )

The item purchase code : Your account Themeforest – > Downloads -> Click button “Download” this item -> License Certificate

Support Forum | Create an Account | Find your Item “Purchase Code”

Item support includes:

  • Responding to questions or problems regarding your item and its features
  • Fixing bugs and reported issues
  • Providing updates to ensure compatibility with new software versions

Item support does not include:

  • Customization and installation services ( Available by agreement )
  • Support for third party software and plug-ins

When to contact Envato Support

Authors are experts on their own items, but if you're having trouble using Envato Market you should come straight to Envato Support.