23 comments found

  • Bought between 50 and 99 items
  • Has been a member for 1-2 years

Love the Script, but could do with some help on the search and blog. I am Love the Script, but could do with some help on the search and blog. I am not that experienced and need some guidance. Re: Search: please tell me what I need to get this working Re: Blog: As above The documentation is fine if you are experienced, but could be a little more helpful for newbies Look forward to your reply

Thanks

Daniel not that experienced and need some guidence

CrunchPress

Hello Daniel,

Sure we are here to help you out. We have a support system hosted at http://crunchpress.com/support

Please open a ticket with your site URL and our technical support team will help you in setting up your blog and handling out other issues.

Thank you.

  • Bought between 50 and 99 items
  • Has been a member for 1-2 years

Please ignore the previous message as CUT & PASTE messed things up. :) I am Love the Script, but could do with some help on the search and blog. I am not that experienced and need some guidance. Re: Search: please tell me what I need to get this working. Re: Blog: As above, please tell me what I need to get this working. The documentation is fine if you are experienced, but could be a little more helpful for newbie’s Look forward to your reply Thanks Daniel

CrunchPress

Greetings :)

Already replied to your question.

Thank you.

  • Bought between 50 and 99 items
  • Has been a member for 1-2 years

Hi Well I have posted a ticket on your website. Still waiting for a response !!!!

Regards

Daniel

CrunchPress

Hello Daniel,

Can you please share your ticket ID# number so I can check it out.

Thank you.

Danielgto1

178762

Danielgto1

178762

CrunchPress

Hello Daniel,

Our support staff works Monday to Friday 10 a.m to 8 p.m GMT +5 Usually we respond within 24 hours but it can take up to 48 hours. It depends on the number of tickets we receive. Also some tickets are forwarded to our development team for answers which increases the response time.

I had escalated your ticket and a tech team member will get in-touch with you ASAP.

Thank you.

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