78 comments found

Javz Purchased

Hello! I have a couple of questions while I am updating this theme:

1. Where do I customize the font size and colors for the main navigation. I was only able to set up the nav bar color and change the anchor but there is a flash of the red still showing up. 2. I don’t see where you added the map on the contact page. Please let me know about that.

Thanks, J

CrunchPress

Greetings Javz!

You can customize your ‘Font’ size from theme option panel, for color you can also look for the options there, if element color you want to change is not available then please open a ticket at http://crunchpress.com/support, our technical support team will help you with it.

Best Regards.

Javz
Javz Purchased

Thank you for your help! I have one more question. We are looking to split the BIOS/TEAM page into sub categories on that sub page. Bascially, how can I add different teams i.e. one for management, one for board members, etc.

CrunchPress

For this you will need to add ‘Team’ element from pagebuilder multiple times. I recommend you to open a support ticket as our technical support team will answer your questions in detail.

Thank you.

How do I make various pictures the same size when posting to the website? I have tried to resize them but there is no way to turn off the aspect ratio on the site!

CrunchPress

Greetings!

Where do you want to post all these images exactly on page or post, can you please explain your question a bit more so that I get it right, or Open a ticket at our customer support care where our representative will help you out http://crunchpress.com/support.

Thank you.

I have installed this theme but can’t get the LayerSlider to appear on our main page. I added the line of PHP code at the bottom of header, since there is no widget area that fits my needs, but it still isn’t appearing. Help?

CrunchPress

Greetings!

You don’t need to add any PHP code to make Layer Slider work. Each slider created in Layer Slider have a unique numeric ID. You need to add this ID at end of homepage.

Please edit homepage and at end of it you can see the slider option. Please choose ‘Layer Slider’ from dropdown and add its numeric ID there.

For further help please open a support ticket at http://crunchpress.com/support

Thank you.

Also I need to know where to access the theme option panel to change the color on my navigation? Is this in Appearances > Themes > Customize? If so, where SPECIFICALLY?

CrunchPress

Hi,

We provide all technical support through our support system at http://crunchpress.com/support

Please kindly open a ticket there and our support team will help you with this issue.

Thank you.

Hi there, is this theme WP 3.9.1 compatible? Thanks

CrunchPress

Hi, Sure theme is compatible with latest release of WordPress.
If you face any issue after purchase please feel free to open a ticket at http://crunchpress.com/support

Our support team will help you with it.

Thank you.

Hi, does this template come with the photographs of the home page?

CrunchPress

Hello Razobravo,

Themes comes with images used in Layer slider, other photographs those are used at homepage are stock images, so theme comes with placeholders of these stock photographs.

Thank you.

Default-user

I’d like to leave a review for the theme. Where can I do this? Thank you.

CrunchPress

Hi,

Please go to downloads section in your themeforest.net account http://themeforest.net/downloads

Next to each item you can see star rating option, click it to leave a detailed review.

Thank you.

Hi,

Please can you show me how simple is to integrate the theme with a facebook fan page? Can I have a facebook tab with my theme post?

Thanks in advance.

CrunchPress

Hello just_nAno,

Managing facebook fan page is very easy.

In page builder we have given option to covert any page to facebook fan page (810 px width).

Once you have done this, please follow this tutorial to display this page at your Facebook fan page. http://blog.hubspot.com/blog/tabid/6307/bid/26330/How-to-Create-Custom-Tabs-for-Facebook-Business-Pages.aspx

Thank you.

Hello there

First of all beautiful template. and very easy to customize .

I was wondering is it possible to make this theme boxed?? the header color are just too much when its in full width.

Regards

CrunchPress

Hello Emakundi,

Theme does not come with box version by default.

It can be done but it involve alot of CSS and HTML change as well as you need to use condition at certain elements, we suggest you to contact any front-end developer who can help you in this regard. For further support and question please feel free to open a ticket at our support system http://runchpress.com/support

Thank you.

emakundi

Thank you

I just wanted to know if there is a shortcut. I can manage changing the CSS my self.

Regards

DO NOT PURCHASE – Very glitchy backend – LayerSlider does NOT work with this theme. I have worked with many themes in WP – this is very rough around the edges when it comes to setting up and publishing.

CrunchPress

Hello BlueMediaGuru,

Sorry for your bad experience, there can be issues in any software products but we have over 300 satisfied customers and none of them have the issue that ‘LayerSlider’ doesn’t work with the theme. You can view its working on demo.

Your ticket ID#287598 is answered. Please provide requested information so we can diagnose its cause.

Best Regards.

tomMLT Purchased

Is this product actively supported and still being developed?

JohnAilya
JohnAilya Author Team

Greetings,

Yes, The product activity is supported in the theme.

For more queries please contact us at \\

Thanks.

Hi, the menu does not work on the mobile, the admin has a missing css file thus messing up the view, i can’t save the slider on the citygovernment tab, event time is showing 24 hour format, modal of editor when creating pages are overlapping with some other html elements. i’m not even sure if the downloaded version and the demo has the same version.

JohnAilya
JohnAilya Author Team

Hi,

We provide all technical support through our support system at http://crunchpress.com/support

Please kindly open a ticket there and our support team will help you with this issue.

Thank you.

I cant see the street view appears a blank page, i cant register into the ticket system thanks

Default-user

I can register into the support web, please how can I change the background color (red) of the main navigation??? thansk

How do I change the order of the team members? How can I order how the show up on the page?

JohnAilya
JohnAilya Author Team

Greetings

We provide all technical support through our ticket system at http://crunchpress.com/support It provides better tracking and help you receive a fast response. As these are tech questions, please open a ticket.

Thank you.

The URL in the main BOXES SERVICES not running, see your demo page

Law and Order Financial Strategy .....

How can I link a page in this boxes? In my site i cant either

THANKS

JohnAilya
JohnAilya Author Team

Hello pegasus6464.

Your ticket has been responded. Please check your mail box for the response from the supports staff.

Thanks

Hi, I have purchased your theme and try to discover it. Your documentation does not include anything on the use of mega menu. The plugin itself lacks documentation… Could you please indicate us: - How to create a menu - How to integrate it to the site’s main menu

Thank you, Regards,

JohnAilya
JohnAilya Author Team

Greetings

We provide all technical support through our ticket system at http://crunchpress.com/support It provides better tracking and help you receive a fast response. As these are tech questions, please open a ticket.

Thank you.

Hello. I am interested in your theme but do you offer a full calendar view? The features says the theme Events calendar of all the events but I can’t seem to find en example on the test site here.

thanks in advance!

JohnAilya
JohnAilya Author Team

Thank you for the wonder full feedback. Sure if you need any assistance from us after purchasing of the theme then open a ticket at http://crunchpress.com/support.

Thanks

Default-user

Ok I will. I have purchased the theme and need to know how to make that Events Calendar active. it was not in the sample data

JohnAilya
JohnAilya Author Team

I suggest you to open a ticket at http://crunchpress.com/support. Our dedicated supports team will help you about the events calender active :)

Good day. If I buy this template, I will be able to use it on multiple domains? The text in the purchased template will have the possibility of translation into Russian language? There is a possibility to replace the black background to white in Home Template 3 (in the background logo.png)? There is a possibility instead of a logo.png to write the text? There is an opportunity, after the purchase, get a free upgrade template? The template is still developing? Sorry for my English.

JohnAilya
JohnAilya Author Team
Hello Serdobolniy,
  • No ,You cannot use this theme on multiple domains.
  • Yes, you can translate the theme.
  • To change background to white you have to edit in css file to gain this
  • Sorry, Current you can have image based logo option not the text.

For more questions please contact us at \\

Thanks

Hello. 1. If I buy this template, I can use it on a subdomain for testing and tuning, or is prohibited by the license? 2. There is a possibility instead of a logo.png to write the text? 3. This template has the navigation on the left or the right? 4. Is there any way to change the dark color on a light.

Sorry for my English.

P.F. CrunchPress.com does not work without the “purchase code: require”, so I write here.

Default-user

Himself answered my questions – buying a template. It would not be bad to duplicate the answers to my questions, the answers of the documentation that you put in the template. The questions themselves will disappear. Question about the subdomain of interest.

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