52 comments found

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hello, good evening: I’m watching your template and really like. Before purchase it, I would like to ask you several questions about it:

- Can be read on an iPad? - The template would be used in a blog, would be for a Spanish tourist city. Do you think if this theme or template is a good choice for this type or kind of content? I think so, but I would like your opinion.

Thanks and best regards

Ángel

CrunchPress

Hello Angel,

Thanks for your interest in this template. Its based on Twitter Bootstrap and works very well in responsive mode. Sure, it can be read on iPad, iPhones and other mobile devices.

This is a city focused theme and it will work very well for the kind of site you are looking to create.

Thank you.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

What is the name of the widget in the home page where its say: Help Build us a Campaign: Improve Metropolis life… it´s a widget or an event or what is that??

CrunchPress

Hello Jorge,

Its Accordion. You can add this by going to your Dashboard > Pages > {Page Name} Look for Accordion Element click and drop it in placeholder then click on Red Edit pencil you will see Title and Add Button Click on Add Button

One Tab will appear with title and description, you can add as many as you want. In current demo 3 tabs are added.

Thank you.

  • Bought between 1 and 9 items
  • Has been a member for 3-4 years

Hello, this theme doesnt work!!! please if you could help me to set it up with the dummy data, as I have tried several times and I dont get it to work. I have opened a private ticket http://crunchpress.ticksy.com/ticket/168393

I purchased this theme weeks ago and I can’t use it until now :((((

CrunchPress

Hello Ana R.,

Don’t worry we are here to help you out. I’m escalating your ticket# 168393 Tech team will get intouch with you ASAP.

Thank you.

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

Hi, I purchased the theme but dummy data import don’t woks at all… I opened a ticket (#171392), please verify it ASAP

CrunchPress

Hello Daniel,

Your ticket #171392 is answered.

Thank you.

  • Bought between 10 and 49 items
  • Has been a member for 5-6 years
  • United States

Crunch..where can we see the page builder in action !!!..also.is there only one page builder for all your themes that use one

Default-user

is this in all your themes that come with a page builder

https://www.youtube.com/watch?v=wfG5q_PnE_M
CrunchPress

Hello Rock304,

We have 2 separate versions of Page Builders. As we are updating our framework to make it more user friendly. Please let me know the theme that you are interested in and I can provide you a demo.

Thank you.

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

Hey Crunch, don’t tell me “don’t worry”, I’m waiting for your reply here and on support system and till now I’ve received no reply… Come on, tell us how to use this theme otherwise refund us!

CrunchPress

Hello Daniel,

Our support team has replied your ticket. Our support staff works Monday to Friday 10 a.m to 8 p.m GMT +5 Usually we respond within 24 hours but it can take up to 48 hours. It depends on the number of tickets we receive.

Since your ticket was opened around weekend so its replied on Monday. I hope it clears the doubts.

We are here to help and will answer all your support questions.

Cheers :)

  • Bought between 1 and 9 items
  • Germany
  • Has been a member for 1-2 years
KMBonn Purchased

Hi @ all,

I’m using CityGov in our WP-Blog Federal Office for Magical Creatures www.bundesamt-magische-wesen.de. We’re a group of german fantasy writers. More or less, CG is ok. Sometimes there are some little problems, but it’s ok. We have got “fantastic” reactions from journalists, politicians and customers. :D Actually, we don’t use all the functions. Our next step will be to offer our posts, books, reviews, team portraits and events in other languages because some of our members are offering their books in english, french, spanish and arabic. Could you say something about compatibility with WPML? Are there some experiences with it? Greets from Germany

CrunchPress

Hi, great to see your experience with the theme and the way you use it, I really love that.

Theme is compatible with WPML. If you are looking for technical support, please open a ticket at http://crunchpress.com/support and our tech support will help you out.

Thank you.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hi,

I am interested in your template but before purchasing i wanted to know if it’s possible to have it set up as a boxed view instead of full screen?

Thanks

CrunchPress

Greetings!

Currently we don’t have this functionality but after purchasing this theme, please open a ticket at http://crunchpress.com/support

We will help you with this.

Thank you.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
aam1182 Purchased

Can you please tell me in what file to edit the navigation font? Thank you!

CrunchPress

Greetings!

Sorry for a delayed response. I was traveling during last few days. Hopefully future responses shall not get delayed.

You can edit your navigation font from Dashboard > City Government > Typography > MENU FONT FAMILY select font from dropdown list of all google and typekit font will appear.

Thank you.

Default-user
aam1182 Purchased

Thank you! I still don’t see where to change the size of the menu, font though? It only offers options to change body text and header sizes.

CrunchPress

Hi, there should be a dropdown with 3 options. If its not there, you need to update the theme to its latest version.

Fur further issues, please open a ticket at http://crunchpress.com/support

It will help you get response faster.

Thank you.

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years

On the homepage I have removed comments from the Mayor’s Office where do I get ride of the speaking bubbles?

CrunchPress

Greetings!

You need to look for file wp-content/themes/city-government/framework/options/blog-options.php Scroll down to Line number 259 you will see li with class comment2 delete this complete li and comment will disappear from news section.

for further support and question please contact our support at http://crunchpress.com/support

Thank you.

  • Has been a member for 0-1 years

Hello, I was purchase this theme, but import dummy data doesn’t work, can you resolve?

Please reply ASAP

Thank’s

CrunchPress

Greetings!

We provide one free theme setup and installation to our customers. Please open a ticket at http://crunchpress.com/support with your WordPress admin login info for a fresh WordPress install. Our support team will do the theme install and dummy data import for you.

Best Regards.

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years

Hello

It seems the logo disappears on the Iphone mobile device. http://cityofmosspoint.org/

CrunchPress

Greetings!

There is class added in bootstrap.css please go to line number 5482 and remove this code, along with its properties.
#logo{ }

Hit refresh and everything will be fixed :) For further support and question please contact our support at http://crunchpress.com/support

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