45 comments found

Hi,

We have sent an email to support@plazathemes.com. Please assist. Thank you.

Plaza-Themes

Hi, please you can check your email

Hi, Im trying to user the multilanguage feature but it doesn’t seems to work.

I want the site to be in german so I erase the english and french version that came by default in the installation process.

I localized the store and so, but the emails are still in english and the dashboard too.

Do you have a manual/tutorial so I can follow the steps o achieve this? This is my store: http://www.myfridaygoodies.ch/store/

Plaza-Themes

1. Go to the site: http://www.magentocommerce.com/translations and download the proper language that you are looking for.
2. Extract and upload the files you downloaded to your Magento’s root directory. Keep in mind it will upload files to your app folder in Magento, but unless you try with a language that you already have there, it won’t overwrite anything as it’s a new language.
3. Once you finish uploading, go to your Magento’s Admin.
4. Go to: System>Manage Stores.
5. Click on “Create A Store View”.
6. Once there comes the really important thing: Put the name you want for the “Name” field, but in your “Code” field, make sure you enter your main theme followed by a “_” (underscore) and then the name of the language you want to use. Even if you used a new template that you did or purchase it would be under a main template type (default or base). Let’s say you have a new template you purchased called “MAG0873? and its folder resides under “default”. Also, let’s say you installed Spanish language, then you would put “default_spanish” in this field.
7. Save it and now go to: System>Configuration.
8. There, select your new Store View name from the “Current Configuration Scope” item in the top left column.
9. Now, go to the option: General>Locale.
10. After that, uncheck the option “Use Website” and make sure you change “Locale” field to the language you downloaded (be specific according to the dropdown list!).
11. Save it after changing it and now clean your cache and refresh your FrontEnd.

Default-user

Hi, thanks for the help. Now the backend and the front end are already in german, but the transactional emails remained in english.

What can I do? I’m giving a look in the forums everywhere and it seems to be a typical issue.

Plaza-Themes

It don’t translate 100%

Dear Plaza-Themes. I’m looking to buy your theme for a website, but I found some problems while testing the demo here in themeforest with Internet Explorer 8 and 9.

When I test it into these browsers, it gave a JavaScript Error on every page and don’t load. Could you please give us information that your theme hasn’t got any errors on every version of modern Internet Explorer browsers (v 7.0+)?

Many thanks. Greets from Spain.

Plaza-Themes

Hello,
We checked our demo but we don’t see problem with javascript. You can provide more details. We will fix it. Thanks !
regards,

Default-user

Dear PlazaThemes, could you please provide us an email to send attached images? We have tested the theme with Windows 7 and Internet Explorer 8 and the browser gave us some errors that won’t allow to charge the page and display correct.

Thanks a million.

Plaza-Themes

you can send mail to support@plazathemes.com . Thanks

hi

how can i install this template and create menu and slider ??

Plaza-Themes

Hi,
The instruction include in the package you download. You can see it and flow steps for install template. You can create menu and manage slider in the admin panel. If you have any question or problem. you can contact us. We will help you .
regards,

Dear PlazaThemes. We have find a bug in your theme, in the checkout proccess. We bought your theme, installed, then changed the colours and images in our Magento 1.8 . When you go throught the checkout page it runs on the 1,2 and 3 steps and no more. It stucks on the third step, without showing the payment details (like in the attached image). http://www.granujas.es/issue.png

We’ve checked everything in Magento, and changed to the default theme to see if it works. It works in the default theme, but not in your theme.

Could you please help us to fix this issue? Many thanks

Plaza-Themes

Hello,
You can download file http://www.plazathemes.com/fix1800/checkout.zip then unzip replace app/design/frontend/default/ma_classicstore/layout/checkout.xml by file you download. After you replace you need clear all cache “var/cache” folder

Default-user

May thanks Plaza-Themes, that fix solved our issue and now we can continue developing for my customer. Many thanks again. Greets from Spain

Hi it says ThemeForest Files Included “Layered PNG, Layered PSD, PHP” . But we havn’t found any PSD files in the downloaded zip? Where is this or can you please email it to us. thanks.

Plaza-Themes

Hello,
You can find link download PSD files in the “documentation/template/index.html”

Hi.

When I changed the screen size to check on smartphone and mobile etc the product price image background does not change size, so it covers the add to basket button and most of the product image.

How do I fix this?

Thanks

Plaza-Themes

Hello,
The button doesn’t rezise when you resize screen. What do you want ? We can provide more details. We will help you.
Regards,

Hello,

we have a big problem with an bug in the Ajax Cart.

The function flytobasket is not working / showing up and if you wan’t to add an product to the cart in IE10 there is an error shown:

“Exception: TypeError: Die Eigenschaft tagName eines undefinierten oder Nullverweises kann nicht abgerufen werden.”

There you can have a look at it: https://www.bettentraum24.de/betten-bettgestelle/massivholzbett-zara-140x200.html

Please help

cfreak1986

Also deleting a product in Internet Explorer 10 is not working. It shows the loading screen and thats it.

cfreak1986

you you please have a look at the two descriped problems?

Plaza-Themes

You can contact direct us. We will help you update new extension

I would have SEARCH text input alway open like a simple text field…is possible? I tried to send you a mail but I have any reply.

Plaza-Themes

we can help you change it. You can buy this theme and install on your website then we will change it for you

Default-user

I have already bought…you can find here www . valigeria . it

Plaza-Themes

you can make ticket provide screenshots you want change + your website info http://www.plazathemes.com/tickets/

Hi, very nice template! Before purchasing this theme I would like to know if it is easy to modified the template with custom CSS? Thank you

Plaza-Themes
You can follow steps:
1. you create file custom.css in folder skin/frontend/default/ma_classicstore/css
2. You open file
app/design/frontend/default/ma_classicshop/templage/page/html/head.phtml
then add this code bottom of this file
<link rel="stylesheet" type="text/css" href="<?php echo $this->getSkinUrl('css/custom.css'); ?>" media="screen" />
Default-user
chndr Purchased

Thank you, you are awesome! This works great. I give you a 5-star rating for the great theme and very good support..

I am new here, where to give this rating?

Plaza-Themes

You click “Downloads” tab then click star icon. Thank you !

Hey Plaza-Themes,

i already bought that theme, and asked me if i can update Magento to 1.8.1? Is that theme ready for 1.8.1? Or is it maybe already completely tested on Magento 1.8.1?

Best Regards Max

Plaza-Themes

Hello,
You can use this theme for magento 1.8. It’s compatible with magento 1.8. If you have any question or problem. You can contact us. We will check it for you.

chndr Purchased

Hi,

I have purchased the template but I cannot find where to upload the pictures for the big slider on the homepage. Where exactly in the admin? Now I dont have a slider at all..

Thanks!

Default-user
chndr Purchased

Nevermind, I allready find it out by myself. I didn’t saw the manage items button under Magentothem > Banner7..

Is this the right place to discuss about setting or there a special forum for this?

Plaza-Themes

If you have any question or problem you can contact direct us via contact form or ticket. http://www.plazathemes.com/contacts http://www.plazathemes.com/tickets/

chndr Purchased

Hi, the images for languages in the top left corner are broken. Can anybody tell me how to fix this? Thanks!

Default-user
chndr Purchased

Offcourse, the website is www.jencha.com. Thanks!

Plaza-Themes

You can upload 3 images to you hosting
skin/frontend/default/ma_classicstore/images/flag/nederlands.png
skin/frontend/default/ma_classicstore/images/flag/german.png
skin/frontend/default/ma_classicstore/images/flag/default.png

Default-user
chndr Purchased

Thanks for the service again!

chndr Purchased

Hi, I turn off the “show faces” in the configuration of the Facebook Like Box but the faces are still showing..

I have flushed all my cache so that is not the problem..

Plaza-Themes

Hello,
The new Facebook like box extension doesn’t support this option.
regards,

chndr Purchased

Can anybody tell me how to make the category and productpage 1 column? So without a sidebar?

Plaza-Themes
Hello,
You open file app/design/frontend/default/ma_classicstore/layout/catalog.xml
find and change
    <catalog_category_default translate="label">
        <label>Catalog Category (Non-Anchor)</label>
        <reference name="root">
            <action method="setTemplate"><template>page/2columns-left.phtml</template></action>
        </reference>
to
    <catalog_category_default translate="label">
        <label>Catalog Category (Non-Anchor)</label>
        <reference name="root">
            <action method="setTemplate"><template>page/1column.phtml</template></action>
        </reference>
    <catalog_category_layered translate="label">
        <label>Catalog Category (Anchor)</label>
        <reference name="root">
            <action method="setTemplate"><template>page/2columns-left.phtml</template></action>
        </reference>
to
    <catalog_category_layered translate="label">
        <label>Catalog Category (Anchor)</label>
        <reference name="root">
            <action method="setTemplate"><template>page/1column.phtml</template></action>
        </reference>

After change code you need clear all cache ( admin > system > cache management > disable all cache )

Default-user
chndr Purchased

I can not say it enough that I absolutely love your great service! Thanks, this looks great..

chndr Purchased

Hello, here I am again. I cannot find the right custom css to bring the logo to the center of the top. Hope somebody can help me. Thank you!

Plaza-Themes

Hello,
You can make a ticket we will help you change it. You don’t worry. http://www.plazathemes.com/tickets/

Default-user
chndr Purchased

I have made a ticket. But cannot be modified in header.phtml?

Plaza-Themes

ok, we will check it and help you

There is a Problem with Magento 1.8.1 and your Theme, because in Magento 1.8.1 the frontend templates need to have formkeys. This has effect that with your theme installed there is not login / writing an review etc. possible.

Here is the solution for this problem: http://magento.stackexchange.com/questions/11871/customer-cant-log-in But be careful, that not only affect the login… its every form.

An update of the theme would be nice.

best regards Max

Plaza-Themes

Hello,
Thank for your report. We will check and make template update for magento 1.8.1.

chndr Purchased

Hi,

How can I place a div above the banner-static that has the same width borders as the navigation bar? I use style 2.

Thanks

Default-user
chndr Purchased

I think I already find a good solution.

I have created a new div and placed this in the div called “container” and gave the new created div in my custom css a left and right margin of 20px.. I have placed these divs in the banner-static block.

Now I can place some custom text with top and bottom border between the banner static and home slider.

Maybe someone can use this info it looks good to my site..

Thanks

Plaza-Themes

Hello,
Thank for your solution. If you have any question or problem you can contact us. We will help you.

chndr Purchased

Hello Team,

You guys are working on custom modification for my catalog view but I cannot acces my backend anymore. Looks like it is broken and the catalog is also not good. I send you an email and hope you will answer this as soon as possible.

Thanks

Plaza-Themes

Hello,
We will check and help you solve this issue soon.

Default-user
chndr Purchased

Your service is great. I surely recommend your themes to others because of the good support..

chndr Purchased

Hi,

My ADD TO CART button on the calalog gridview doesn’t place the product in the cart but opens the product.

The problem is this CSS:

.item .rotator-product-images a .over { display: none; position: absolute; left: 0; top: 0; width: 100%; height: 100%; z-index: 10!important; background: url(../images/over.png) repeat; }

What is the best to change to make it work?

I set position to “relative”, but I would like to hear your advise.

Thanks

Plaza-Themes

Hi,
Could you provide your website info ? We will check and help you solve this problem.

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