36 comments found

http://support.promokit.eu/ not workin but I need some support & may I write in Russian or eng is better?
trixati

now our site is working. we restored support

Thanks Fred for you full support during all the process, the theme now is ok

iyavan Purchased

several questions:

1 – The price listed is different from the record when I have discounts

2 – As the upgrade to version 1.1?

3 – times for responsive version

thanks

trixati

Hello 1. Problems with displaying the prices we are now solving 2. To upgrade to version 1.1 you need to replace the files in the file (https://www.dropbox.com/s/fdmgidpl8oksntp/update1.1.zip) 3. Send me your purchased code on my e-mail 4. Responsive version coming soon Regards

Default-user
iyavan Purchased

hello, have resolved the problem price?

Hi,

For this theme does not appear subcategories on the page. I need to appear these. Can you help me?

Many thanks.

Default-user

I tried but says that the Item Purchase Code is invalid.

trixati

could send your Purchase code to my mail?

Default-user

You received my email with my Purchase code?

where you set the display of products Products List and Grid View?

And ‘possible to decide whether to display as the default list view or grid products?

thanks

trixati

Hello,

Product view you can choosing on category page, and for default view you can choose in the Theme settings module.

marraz Purchased

Hello, I’ve problem with the theme settings module. Buttons and Text customization doesn’t work. I am not able to modify colors or fonts… By the way, I tried to register to support.promokit.eu but I got “wrong Item Purchase Code” message.

Thank you

trixati

Hello, Sorry for that, we had some problems with support registration. Now it should work fine. Please try again.

I’m trying to sign up for support but the form is telling me that my purchase code is wrong. Can you please contact me so we can figure this out? Thanks

trixati

Hello. Please give me your purchase ID and I’ll check the issue with registration in our support.

Nice.

How to configure the twitterwidget module?

There’s a message there saying “Look at this video from our partner how to get Twitter API keys what you need above:” but above this message there is just a blank space…

trixati

Hello,

Sorry for the late reply, if you can not see the video here is the link to it in YouTube https://www.youtube.com/watch?v=5PUC9yGS4RI , if you have another Problem, try reinstalling the module. to fully support register on our portal

Best regards

I send four tickets to the following support site. No one answer my quesions, thats the worst support service i ever had. Please donot buy, you will not get any help from them. http://support.promokit.eu/

I am triying to update the shop of one customer using the 1.6 version of this template, but i find some bugs (?). For example, the slider in the homepage is not showing. No way to show it… Left column is gone too. Modules are correctly installed, configured, but if you take a look at source code when loading that pages, left column and slide are emtpy.

If you are thinking to update to PS 1.6 keeping this template, think twice before.

Hi. I just purchased this and installed in on a fresh install of 1.6.0.5. Granted, i have not done much configuration yet, but right off the bat:

1. I noticed there is no search area to type anything although there is a search icon. 2. Also, the search icon overlaps and covers the social networking icons on top of the page. (it appears to be because of the size of the logo (image). I made the logo smaller and the overlap decreased, but it is still there. It basically doesn’t handle the image logo vs. “text” logos. 3. i don’t see store information in the footer. i need to see how to find out how to configure it. 4. I just started so i will put my observations as i go forward.

Default-user

Continuing: #9 minic slider v3.0.3 – by minic studio – DOES NOT SLIDE. it just stacks the pictures on top of each other.

Default-user

Continuing: #10 – Elastic Slider DOES NOT SLIDE. it just stacks the pictures on top of each other. – could this be just me??? i am using latest version of FireFox and Chrome and see all these issues.????

I wish i could get my money back!!!

trixati

Hello, Register on our support site http://support.promokit.eu/ fill out the form with your personal information please and we will solve your problems. Best regards

OK I think i am going to not waste my time anymore on this and quit. Chalk it up to BAD purchase!!! Not recommended.

Default-user

I may downgrade prestashop and try it again, but waste of time and money so far.

tajned Purchased

Hello and congrat for this beautiful template. I have just uploaded it but it is not displaying correctly. The slides photos showing all at the same time vertically and all the other modules are kind of messy :(

trixati

Hello,

Could you register on our support site http://support.promokit.eu/ and leave your personal information (web site and access to your back-office). We help you with all your problem

Best regards

tajned Purchased

Hello, I’ve sent you a PM and posted a message through the forum: I need help. -The slide on the homepage is not displaying properly. -I’d like to change the top logo to a photo Please can you answer me ASAP, thanks in advance

trixati

Hello,

You already have answer on http://support.promokit.eu/ check your topic

Best regards

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