916 comments found

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hi! I bought this theme last week and still can’t get to run the nivoslider at home. I created 2 sliders and set the slider enable. Clould you look at this and tell me what the problem is?

http://endobalear.com/formacion

Thank you very much and congrats for your job! ...sorry about my english ;)

WPExplorer

It appears that the theme isn’t finding your Javascript. Looking at the back end it’s loading the javascript at:

http://endobalear.com/formacion/wp-content/themes/Classynuevo/js/jquery.nivo.slider.js

But if you check that doesn’t exist. Make sure the file is on your server and with correct permissions.

Thank you for the purchase, AJ

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years
yojiw Purchased

- Is there a way to add several set of tabs on the same page? I keep getting the same tabs repeating when trying to create a 2nd set of tabs

- how to get rid of the 2 + 2 from the contact form and add a google map link?

TIA and enjoying working on the template.

WPExplorer

- There was a bug in a prior version of the theme. It should be fixed by now though…hum.

I’ve release a new shortcodes plugin maybe you would find it useful? tabs are styled a bit different, but maybe it’s easier to use?

http://www.wpexplorer.com/symple-shortcodes

If you want to use the built-in tabs you can open a ticket at WPThemehelp.com and we can look into why the issue is happening.

- If using the built-in contact form and not a plugin you will have to edit the files to remove this: functions/shortcodes.php and functions/contactform.php will need editing – maybe using a plugin like Contact Form 7 will provide more freedom.

Thank you for the purchase!

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years
mroos Purchased

Hello, Iam using WPML for translation. Works well for pages and posts. But i have problems with hp-services, highlights etc.

For example: if i create an hp-highlight or hp-service in two languages it shows both translated files each language. So basicly is see on the home the same article in two languages, while i should see only one in the right language…..

Iam getting pretty desperate…any advice or experiance with this?

Grtz…Maro

WPExplorer

WPML requires to alter the default get_posts() function so you will need to edit some files. In the latest version you’ll find the files to edit under the “includes” folder.

For example for the hp-highlight you would edit includes/home-highlights.php and you would add the following to the get_posts() array:

'suppress_filters' => false //WPML support

So it would end up looking like this:

//get custom post type ==> homepage highlights
    global $post;
    $args = array(
        'post_type' =>'hp_highlights',
        'numberposts' => -1,
        'orderby' => 'ASC',
                'suppress_filters' => false //WPML support
    );
    $hp_highlights = get_posts($args);

Let us know if you have any questions. Thank you for the purchase Marco!

Default-user
mroos Purchased

Thanks, I implement it and it has worked for the home but after a while it got clear that Portfolio Template still had problems with WPML.

If we show 2 languages the portfolio template shows twice the Portfolio items on each page.

So i also put ‘suppress_filters’ => false //WPML support inside related- portfolio.php, but that doesnt solve the problem.

How can i solve this? If u need any url or logins to check, pls let me know were to send them to.

Thanks for your time.

Maro

WPExplorer

I think I remember reading that WPML also hates “wp_reset_query();” so you can try removing that from that file. This could lead to other issues though, but not sure. Have a go at it and let me know.

Default-user
mroos Purchased

Hi, unfortunately this doesn’t help. Portfolio keeps displaying portfolio posts twice when i enable WPML plugin with two languages.

How can i solve this? If u need any url or logins to check, pls let me know were to send them to.

thanks

WPExplorer

You can open a ticket at wpthemehelp.com and I will log in and have a look for you. This way if I find any issue I can make sure to update the theme for future customers.

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years
gkeogh1 Purchased

Hi, How do i update the classy theme from Version 1.08 to the latest version. i have downloaded the new version and tried to upload the zip file and get the following error?

Unpacking the package…

Installing the theme…

Destination folder already exists. /data/26/2/162/123/2651775/user/2910579/htdocs/skillpadwp/wp-content/themes/Classy/

Theme install failed.

WPExplorer

Just like the error states…you can not upload a theme with the same name as one already on your site. Easiest is to replace the files via FTP. You could also just rename the theme folder before zipping and uploading to WordPress, this way it won’t conflict and you’ll have access to both versions.

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

Hi this is a nice theme…Will woocommerce work with this them of yours?

Thanks!

WPExplorer

Thanks. I have not tested WooCommerce so I can not say for sure. Usually though when working with WooCommerce you will have to edit the theme though unless it’s already compatible – http://wcdocs.woothemes.com/codex/third-party-custom-theme-compatibility/

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

Hi this is a nice theme…Will woocommerce work with this them of yours?

Thanks!

WPExplorer

I replied to your first comment.

  • Bought between 10 and 49 items
  • Has been a member for 4-5 years
  • United Kingdom

Hi, I am just working on the theme and after a bit of help please. I would like to have the images on the slider to have a text and grey background overlay on them on right hand side that stretches from the top to the bottom and is about 280px wide. Can you please advise how to achieve this.

Many Thanks

WPExplorer

Unfortunately I am not available for custom work at the moment. If you can’t find someone to hire or you don’t know how to edit the code for this, I would suggest simply adding the text onto the actual image using a photo editor such as photoshop.

thanks for the purchase, sorry I couldn’t be of assistance. I am just all swamped at the moment and can only answer support related questions.

  • Bought between 10 and 49 items
  • Has been a member for 4-5 years
  • United Kingdom

Hi, no problem I have sorted out the styling. There is one thing I am really stuck on though and would appreciate some help.

Only way I can display text at the minute is the title. Can you please point me in the right direction how I can add text via the normal text input area so I can style it. I would be really greatful if you could help with this as I have spent hours trying to do it with no joy. I see that it is displaying the title in the code, could you please point me to the file i need to amend and the code i need to add to display some custom text. This is the nivo slider.

WPExplorer

Are you referring to the slider?

The post content is only shown in the “Content” slider type as you can see on the demo in the 4th slide:

http://www.wpexplorer.me/premium/classy/home-with-content-slider/

To add the content to the nivo slider its pretty tricky. You will actually have to store the content in an array and then echo it out below such as shown on this guide:

http://return-true.com/2011/02/using-nivo-slider-in-wordpress-with-custom-captions/

Unfortunately since it is my oldest theme it has a more outdated slider so it’s not so easy to add the captions as it is for a more modern slider such as FlexSlider.

Hope this info helps!

Default-user

Cheers

  • Bought between 1 and 9 items
  • Has been a member for 3-4 years
maridea Purchased

Hi!

We been using your theme for a little more than one year and suddenly when visiting the site everything is blank with one small box in the upper left requiring a password? Do you know why? Well inside wordpress (admin) everything looks the same. But when visiting the site or going to preview mode it doesn’t work, the same box appears.

Thanks for quick reply!

WPExplorer

Have you installed any plugins recently? There isn’t any sort of password protection on this theme, so that shouldn’t happen. Also the theme should work fine on WP 3.5

If you want to open a ticket at wpthemehelp.com with your info we can take a closer look.

thanks for the purchase!

Default-user
maridea Purchased

Okay I just opend a ticket and provided you with some login information.

Thanks!

WPExplorer

Great. I’ll have a look!

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years
  • Netherlands

Hi, I have problems with the image slider for pages other than the home page. I have managed before but WP has changed (I think new version or something)... Could you tell me the new way of inserting a image slider please. www.copycatprint.nl

WPExplorer

I actually just noticed a little mistake I made in the template in my latest version ( 1.23 ) – So sorry!

If you open “template-page-slider.php” line 12 looks like this:

require( TEMPLATEPATH . '/includes/sliders/nivo-page.php');  ?>

but should look like this:

require( get_template_directory() . '/includes/slider-nivo-page.php');  ?>

Can you manage that fix? If not you can open a ticket at wpthemehelp.com with your logins and I’ll fix it for you.

Again sorry about the troubles & thank you for the purchase!

Copycatselwerd

Thanks for the reply, but the problem I have is with the “New Media Manager” that comes with the new version of WordPress. I don’t see how to make the image slider with the new version.

Copycatselwerd

I have figured it out now: it is the drop down menu “uploaed to this page”.

WPExplorer

Oh yes, any image “attachment” will show up automatically. These plugins are great and you might find them helpful:

http://wordpress.org/extend/plugins/gallery-metabox/
http://codex.wordpress.org/Using_Image_and_File_Attachments
  • Bought between 100 and 499 items
  • Has been a member for 4-5 years
  • United States

Hey guys, just a heads up. Your mail form is wide open and vulnerable. I deployed it on a site for a client, and they got used as a spam server. Hit VERY hard by bad guys. You need to fix this.

WPExplorer

Thanks for letting me know. Although since a long time ago we switched to using Contact Form 7 instead of the built-in form, which is very much outdated as you mentioned and could have a vulnerability.

So not sure if you are talking about the Contact Form 7 plugin itself or the old built-in one.

WPExplorer

I noticed we never updated the docs or actually removed the contact form short-code completely, I’ll update that now.

amazingsammy

I need the contact form though. I’ve come up with a fix that involved recaptcha and referrers. Is there as way I can contact you directly?

WPExplorer

Why do you NEED that exact contact form? The built-in form was very very basic. Any plugin out there is going to be way better.

WPExplorer

Like I mentioned previously, this is what I’ve been using on the demo and I recommend in all my themes: http://wordpress.org/extend/plugins/contact-form-7/

  • Bought between 10 and 49 items
  • Has been a member for 4-5 years
  • United Kingdom

Any idea why I don’t seem to have any of the options visable when creating a new post. I mean the toolbar and visual/text editor options. If i publish as a blank post they all appear. They are all there when adding a new page, but not a new post. Bit strange?

Thanks

WPExplorer

Any plugins installed that might be customizing the WYSIWYG editor?

  • Bought between 10 and 49 items
  • Has been a member for 4-5 years
  • United Kingdom

No the only plugin I have running is Bulletproof security. As I say it just seems to be on the posts and not the pages?

WPExplorer

Its strange because this theme does nothing to the post editor. I’ve double checked just to be safe and the latest version isn’t having this issue for me.

If you open a ticket at wpthemehelp.com I can log in and see if maybe there is some error in the code.

ps: Please hit reply to thread the comments so its easier to follow – I get lots of questions! Thanks!

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years
  • Netherlands
Hi, I have a problem with the image slider on pages other than homepage. I send a private msg before… The page with the problem: http://tweewielercentrum-selwerd.nl/?page_id=147 Actually every page that I use as Image Slider has the same problem: not showing anything.
WPExplorer

Hey there,

I didn’t see an open ticket for you on the support site…

Anyway, there was a small bug in the template. If you have a look at template-page-slider.php, make sure line 12 doesn’t look like this:

require( TEMPLATEPATH . '/includes/sliders/nivo-page.php');

because it should look like this:

require_once( get_template_directory(). '/includes/slider-nivo-page.php');

If you have the right code and it’s still nor working, please open a ticket (wpthemehelp.com) and I’ll get to you as soon as it’s your turn in the queue. If you can provide me with the URL and logins from the get go it will make things quicker as well.

Sorry for any troubles, AJ

Copycatselwerd

So do I just open the file in Notepad, delete the old, past the new and save?

WPExplorer

You should be able to just do it in the dashboard – Appearance->Editor

Or you can open a ticket and I can log in and do it for ya.

Copycatselwerd

I did it with Notpad, and all is good again. Thank you (again) very much for the support!

WPExplorer

Great ;)

WPExplorer

ps: I recommend this plugin for easy gallery management – http://wordpress.org/extend/plugins/gallery-metabox/

Copycatselwerd

Is is possible to have columns within a toggle?

Copycatselwerd

Sorry, premature question. Figured it out :) BUT – The problem I had with the Image Slider persists with ‘Image Slider – Full Width’.

WPExplorer

Hum…above you said:

“I did it with Notpad, and all is good again. Thank you (again) very much for the support!”

So you didn’t actually get the page slider to work? If so please open a ticket at wpthemehelp.com and provide me with logins so I can confirm the theme is setup correctly ;)

Copycatselwerd

I did get the page slider to work, but not for “full-width” for some reason. Ill open a ticket.

WPExplorer

Ok, please do. If you send me your login credentials I can probably just fix it up for you right in your dashboard.

  • Bought between 1 and 9 items
  • Has been a member for 3-4 years

Hello,

I have three problems with the staff page that I am hoping you can help with. The page link is http://fvsureslife.com/staff-directory/

1) Is it possible to replace all of the photos with a logo image quickly without having to do it manually for each staff member?

2) Ony the “Position” field of the staff member options shows up from the the “staff members options” and not the phone number or email. I’d like the staff name, position, phone number, and email to show up on the staff directory page. How can I accomplish this?

3) When I click on the staff members, the site goes to a 404 error page. If all the info is on the main staff directory page – is it possible to disable the hyperlink to another page or at the very least fix it so it doesn’t go to a 404 error?

Thanks!

WPExplorer

Sorry for any troubles,

All support requests are handled via the support site at WPThemhelp.com please open a ticket and I will assist you as soon as possible.

Thanks!

Default-user

I opened a ticket, but it didn’t give me an option to select the theme. I’m hoping that you receive it as the client wants this done ASAP.

Thanks,

WPExplorer

You can put the theme name you are using in the title or the description.

There are several tickets opened before yours, but will get to you as soon as possible.

  • Bought between 50 and 99 items
  • Has been a member for 3-4 years
  • United Kingdom
s4wdweb Purchased

Hi,

Is it possible to use a font that isn’t listed in the dropdown menu i.e. a non google font. If so, I do I o that?

WPExplorer

Of course.

There are many ways…for example you can use @font-face. There are many tutorials out there that can teach you how to use custom fonts on the site.

Also there are many custom font plugins. You can check the WP.org directory for free ones to see if you like any or maybe have a look on CodeCayon there are some premium ones on there.

Default-user
s4wdweb Purchased

Will that also work to change H1 headers as that i what I really want to change.

WPExplorer

I don’t see why not. Changing fonts is just a very simple CSS edit – see the font-family property: http://www.w3schools.com/cssref/pr_font_font-family.asp

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years
yojiw Purchased

Hi AJ,

I am having issues with the contact form. When I send using a non Free mail service I get comments coming into my Inbox. But when using gmail or yahoo or some other free service none of the comment emails come in.

I am not sure if this is something to do with a spam filter built-in. I checked my mail Junk mail folder but do not see any of the emails sent via the contact form. If you think or have any suggestions please do let me know.

TIA

WPExplorer

Are you using Contact Form 7 for your site?

Note: that a long time ago we updated the theme to remove the built-in form and added some styling for Contact Form 7 instead – it’s a much better solution.

Default-user
yojiw Purchased

I am using the built in short code [contact email=youremail@something.com]

  • Bought between 50 and 99 items
  • Has been a member for 2-3 years
jennymess Purchased

Excellent theme. Is their a way the icon pics can be bigger than 25×25 px on the services page?

Thanks Jenny

WPExplorer

Hi Jenny,

They have this fixed size in order to center them better with the title. You can increase the size via CSS by adding something like:

.service-item-icon{ height: 100px !important; width: 100px !important; }

Otherwise you’ll need to go into the files and change the height/width values manually since they are in there manually ;)

Thanks for the purchase!

Default-user
jennymess Purchased

Excellent thank you so much for the quick response, I will try that

Default-user
jennymess Purchased

How would I get the type to move over. http://9swilddesign.com/fitness4youinc/services/

Thanks

Default-user
jennymess Purchased

Also they were working, but the links on the services page goes to an error 404. Thanks

WPExplorer

Try going to settings->permalinks and clicking the save button. Probably just need to refresh your .htaccess file.

Default-user
jennymess Purchased

It worked! Thanks.. One more question How would I get the type to move over. http://9swilddesign.com/fitness4youinc/services/

Thanks

Default-user
jennymess Purchased

And could the picture be also on that linked page from the services

WPExplorer

Edit the margin on the service item see the following in style.css:

.service-item-margin {
margin-left: 40px;
}

Increase to the size of the images you are using.

Linking the image would require you to edit the template files. Have a look at in includes/home-services.php, template-services.php and taxonomy-service_cats.php

this goes beyond support as its customization of the template.

Default-user
jennymess Purchased

.

Default-user
jennymess Purchased

The pictures are also moving with the type. I just want the type moved so it is not running into the pics

Default-user
jennymess Purchased

Figured both out..thanks :)

WPExplorer

Great ;)

  • Bought between 1 and 9 items
  • Has been a member for 3-4 years
  • United States
DeborahG Purchased

Hi,

Love this theme, but I’m wondering is there an RSS feed or something to keep up with these comments here? I would like to keep up with questions and answers that are posted here without having to keep periodically checking back when I happen to remember to do so.

There seems like a lot of my questions are being answered here, but it’s a pain to search through 41 pages of comments.

Thanks so much! Deborah

WPExplorer

Hi Deborah,

Unfortunately I’m not aware of any RSS feed for comments on ThemeForest.

I do have a support site at wpthemehelp.com where you can submit tickets for me to help you out and there is also a knowledgebase.

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years
  • South Africa

Hey man! Looking at buying this theme, love your work! Does it come with the option to have the site set up exactly like you have in your demo? Similar to what you did in the Earth theme…

WPExplorer

The theme does come with a .xml sample data that has been stripped from the featured images and replaced with a dummy image (can’t give you the demo images due to licensing).

Also I have a youtube channel with video guides: http://www.youtube.com/playlist?list=PL519D5C4771EA8576&feature=view_all

Glad you like my work ;)

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