An introduction to support on the Marketplaces

  • Envato staff look over every item before it can be sold on the Marketplaces.
  • Technical items contain help files to introduce you to the item and its components.
  • Authors can choose to support their items but this is optional and may vary.

Hands-on support for this item is provided by JOGJAfile

They will respond to buyers' questions via the contact form on their profile.

Go to profile

Additional information from JOGJAfile:

Dear Buyers,

I request you to send me all your support inquiries and/or new feature requests via the author contact form or the email address mentioned in the documentation.

or can submit to our Support site: Support SIte

Thank you for your cooperation.

Kind regards, JOGJAfile

Frequently Asked Questions

where the location of the site support team to Clava?

When to contact Envato Support

Authors are experts on their own items, but if you're having trouble using the Marketplaces you should come straight to Envato Support.

by
by
by
by
by
by