ThemeForest

Clean Business - Business Wordpress theme

  • Bought between 50 and 99 items
  • Has been a member for 3-4 years
ubikuos Purchased

Hi We have upgraded and yet: - images aren’t aligned - search.php doesn’t exist or doesn’t work - localization won’t work. Codestyling Localization plugin says there are critical errors in the theme: http://cl.ly/image/1E0M0m3h2t34

So, so far I’m going to give it 1 star or minus star, and it’s not because of the errors only but because of the feeling of being totally lost and unsupported. If you want to make a living out of selling themes, you also need after sales customer support, forum or sth.

I might report this to themeforest. It’s amazing they sell themes from authors who don’t give support for the bugs.

DON ’T BUY .

  • Bought between 50 and 99 items
  • Has been a member for 3-4 years
ubikuos Purchased

Had to harcode translation searching in each file…

wsgraphic

Hi,

Sorry for late response I’m in Egypt and we have some hard political issues :(

I check search page and it seems working—check new test theme with 1.6 versions http://mstar.wsblogz.com/demo1/?s=adipiscing+

Translation check I used poedit and translate search text and some home components titles http://mstar.wsblogz.com/demo1/

About align I’ll check all native styles for wordpress if I missed any one

Below list of changes files for version 1.06

• Admin/theme-options.php • Css/columns.css • Css/typo.css • Functions/theme_functions.php • Languages folder • Search.php • Style.css

Thanks for you one or minus start whoever I’ll try to help out more as I could please email me with your information and whatever customization you need and I’ll do it to make you happy

BUY IT

Default-user
ubikuos Purchased

Wael

I have already emailed you and no response whatsoever beyond the typical “I’ll take a look at your issues soon bla bla . BR” I even sent you already the admin details (which I can send you again, if u r really going to fix the bugs)

Of course I would change my rating if the support were just fair.

We can’t update theme bcs the customizations will be lost but I assume you can fix the bugs anyway if you can access the site.

Search.php: we had to hardcode it, it doesn’t look nice but anyway. Broken links: any link to a category, tag archive is broken, it takes you to home. That happened since day 1 of installation. Translation: I had to translate strings on each php file. Image alignment: we had to find a temporary fix. I’m not sure it’ll work.

So, if I give you access again will you really fix the bugs? That’d be fair and I’d really appreciate it,

Thanks, BR.

wsgraphic

HI, Sorry for any frustration i’ll solve all your issues next 24 hour i got your email and i’ll start checking your items now

Sorry again

  • Bought between 50 and 99 items
  • Has been a member for 3-4 years
ubikuos Purchased

Hi Just to follow-up on this conversation and be fair: Wael the author has finally contacted me through email and has fixed some of the bugs. Yet, some bugs or weird behavior is still there: - > Spaces won’t show. You have to add manually   - > There’s a Read more button at the end of single entry/post (Full entry). - > Site is not responsive.

Hope all these bugs get fixed asap and you can enjoy a powerful theme in the end.

  • Bought between 50 and 99 items
  • Has been a member for 3-4 years
ubikuos Purchased

Oh, ah….the lists inserted with the shortcode won’t show. Neither the “ul li”

  • Bought between 50 and 99 items
  • Has been a member for 3-4 years
ubikuos Purchased

This is what the shortcodes inserts: http://cl.ly/image/1J290Z2C2V0e This is what you get: http://cl.ly/image/1F0C0L1T1l2J

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
ishar Purchased

Wael, I am still awaiting your reply to my emails sent last week! Are you going to answer them?

wsgraphic

HI,

i checked you email please add this line to you columns.css line 529 and line 391 .page_slides .flexslider .slides{height:110px;}

BR

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
ishar Purchased

Hi Wael, Thanks for you reply. Problem. 1. there is no line 529 in columns.css final line is: linke 374 2. I can’t find .page_slides .flexslider .slides in columns.css i have found .flexslider .slides and made the change but it is still the same.

Please fix this!! thanks.

wsgraphic

Hi, Add this line 1 .page_slides .flexslider .slides{height:110px;} two times - first Below line 138 @media all and (min-width: 320px) and (max-width: 767px) { - second Below line 257 @media all and (min-width: 240px) and (max-width: 319px) {

BR

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
ishar Purchased

Thanks Wael, Still not working. Have emailed you. Please sort this out its getting to the critical level for me now. thanks,

wsgraphic

HI,

About portfolio slider you need to add form option panel > home layout builder > and add portfolio slider 2

to set you portfolio page option panel > Portfolio setting > Your portfolio page

if you need to change portfolio home setting ( title and read more link) option panel > Portfolio setting > Home Portfolio Settings >

About css fixes please clear your browser cache

BR

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
ishar Purchased

Hi Wael, thanks for the modifications. However the Home slideshow is still not displaying. I have cleared all browser cache. HELP!! Regards,

  • Bought between 10 and 49 items
  • Canada
  • Has been a member for 1-2 years

Hi Wael,

I tried updating to the new version but the website keep coming messed up.. so i went back to the old version.. all i need is to fix the slider on the smartphone version of the website.. at the moment the slider doesnt show the full image on the smartphone. please let me know what i can do to fix the slider on smartphone.

Thank you

wsgraphic

hi,

Sorry for late response i’ll check slider issues and update online version for 1.07 ASP BR

Default-user

Hey Wael, Sorry to hear about all the things happening in Egypt man.. such a sad thing.. I cant seam to update the theme without messing up the whole website.. so i only need a fix for the slider on smartphone version. if you can send me a patch or anything to fix it i would be grateful.

wsgraphic

Hi,

you will just need yo replace style.css and css/columns.css not all the theme

BR

Default-user

Hi Wael, i replaced both style.css and css/columns.css and still the slider does not work properly on smartphone.. please advise

wsgraphic

Hi,

Please email me with you URL to check and i’ll send you updated style to fix your issues wsgraphic@yahoo.com

BR

Default-user

Just a quick note.. Wael emailed me the fix and it is working perfectly.. GREAT JOB MAN.. Thank you..

  • Bought between 50 and 99 items
  • Has been a member for 3-4 years
ubikuos Purchased

Hi Wael I really recommend you setting a support forum. It’ll be a smart move for everyone.

The fixes you sent us won’t work. There’s still a Read More button at the end of the post.

Besides, now we have tons of breaking spaces bw paragraphs …and yet we don’t know where to translate the “posted”, “by”, etc of the blog page.

I have sent you new admin access.

Site will be live on Monday. Hope it’s fixed by then.

Thanks, BR.

wsgraphic

Hi, i really need this support forums sorry for late response i live in Egypt and we are in mess last two months http://edition.cnn.com/2012/12/06/world/meast/egypt-protests/index.html?hpt=hp_t1 i’ll try to solve you issues today i;m sorry again my i’m really try to help but

wsgraphic

Hi,

Check you mail for updated pot file and i fix p issues online

BR

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
  • Spain

Hi, Please don´t buy. A lot of errors. No support. I can´t say nothing else…

wsgraphic

Hi,

Sorry if i not very supported these days i live in Egypt and we are in a mess http://edition.cnn.com/2012/12/06/world/meast/egypt-protests/index.html?hpt=hp_t1 please let me know if i can help you i’ll try to help as could sorry again

BR

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
ishar Purchased

Hi Wael, I am still waiting for you to fix my slide show problem and some other issues. When will you get this done for me? My site goes live next week!!

wsgraphic

Hi,

sorry for late response i live in Egypt and we are in mess http://edition.cnn.com/2012/12/06/world/meast/egypt-protests/index.html?hpt=hp_t1 I’m sorry again I’ll check your issues now and feedback you ASP

i really want to help

wsgraphic

Hi,

Check you website i upload latest version of clean buz and update style to fit you logo please check and let me know if you still have any issues

BR Wael Sadek

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

on the home page the sliders dont work… I put images where it says Slides and nothing comes up. I went into the backend and replaced the image file static with an image for now but i need the images to slide. how do I get this to work?

wsgraphic

Hi,

Could you please email me with you URL and backend access wsgraphic@yahoo.com

BR

wsgraphic

Hi,

Check your website i set some dummy slider your image may need to be re sized to be near or equal 970 X 450 or you may need to Increase the PHP Memory

BR

  • Bought between 10 and 49 items
  • Egypt
  • Has been a member for 1-2 years
Hessein Purchased

Hi wael i am Hessein from Egypt, i have a question regarding the theme, what should i do if i want this theme to support Arabic content? thanks

  • Bought between 50 and 99 items
  • Has been a member for 3-4 years
ubikuos Purchased

Hi Wael

First thanks for your willingness to fix the bugs…but many bugs are still there:

1) The “read more” button shows at the end of each FULL article: http://clientes-optimoclick.es.mialias.net/vilarovira/?p=1

2) Shortcodes won’t work: lists won’t show up. And when you add any of the portfolio slider shortcodes to a page, at the end of the text, the slider will show at the top of the page, messing all layout: http://cl.ly/image/331j293Z0Y3l

I’m really desperate with your theme, nothing seems to work.

BR

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

Right well there after alot of issues the site is finally resolved.

The theme does potentially have alot of power, however if you want to get your hands messy and try some custom CSS or PHP it becomes difficult.

I would like to add some custom CSS and for some reason the CSS field in styling does nothing?

I am entering this CSS below to change the current page menu text to be grey.

navigation .current_page_item > a {

color: #BEBEBE; }

Wael has been in contact with me and regarding the issues in Egypt he has managed to resolve things for me.

The support for this theme is down to something terrible going on, not one person being lazy.

Its a shame

  • Ireland
  • Exclusive Author
  • Has been a member for 3-4 years
  • Bought between 100 and 499 items

Hi there, I purchased the theme, The top widgets images are repeating, Even though I have added other images in. The site also does not allow me to add background image

wsgraphic

HI,

Could you please email me with your URL to test

BR

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years

oops

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years

Google analytics tracking not working… I’ve installed the tracking code but google is not picking it up.

Help

wsgraphic

Hi, I’ll check this issue and feedback you ASP

BR

ryanburt

thanks, ill be looking for your reply.

by
by
by
by
by