40 comments found

Hi. I installed the theme using the Cycle slider on the home page and everything was working fine. Then my slider images disappeared and I have not been able to get them back. I reinstalled the theme and also uploaded new images but to no avail. Any suggestions? My website is www.magnatronstudios.com. Thanks!

AccuraThemes

please go through the documentation or mail me your WP login details we will fix it.

Hi, I love the theme and the layout. But I’m having a hard time customizing my pages. For example, I love the “About Me” page in your demo but I don’t find settings how to create that. I can’t seem to find any documentation on how to customize it more. Am I missing something?

Thanks!

AccuraThemes

very simple ..1.create a new page 2.select as a page type as about me from page attributes on right side 3. edit from the admin panel “About me” tab. for more details ( page type as)http://codex.wordpress.org/Page_Templates ...

Hi. I’m having trouble with the portfolio section. I can add photos no problem using “set featured image” in the create new post section. I can’t see anyway to embed a video though.

Are video posts supported in the portfolio section? If they are could you describe how to add them?

Thanks

AccuraThemes

you are welcome, kindly rate us.

AccuraThemes

you are welcome, kindly rate us.

Hi,

I’m having issues with a huge gap above the text on almost all of our pages and there are no gaps on the actual (WP edit page). I took a screen shot for you..

http://screencast.com/t/QWyhp6cmXR

I’m thinking it’s something in the editor. Can you help me? Hope that makes sense. :)

Looking forward to your reply.

AccuraThemes

send me your wp login and url by email, we will check this.

Hello after purchasing your theme I am trying to customise to my clients spec, I was hoping to create a new home page as I would like to have more text etc and also change the icons to a custom image. I created a new page but the templates are either blog, portfolio, about resume or default. What template does the current home page use?

AccuraThemes

please rate us

AccuraThemes

yes you can add images also ..

Hi, has the services short code link attribute been added?

Thanks

AccuraThemes

yes you can do it like this [services icon=”icon-user” class=”grey” title=”Title goes here”]—-content goes here—-[/services]

Clean and nice theme, Edigital!

AccuraThemes

thanks fitwp :)

chaun Purchased

Nice theme!

I am having an issue with the menu on an iphone. When I load my website the menu on the header is no where to be found? There is no way for me to navigate the site. Any suggestions?

AccuraThemes

can you please mail me the screen shots … i will check and tell you

AccuraThemes

try to reduce the logo size

Is it compatible with WPML?

AccuraThemes

right now its not, we are working on it we will get back to you asap.

weirdK Purchased

Hi, i have some issues with the theme. The Insert Shortcode Button is not working and some contents are displayed chaotic. i am using wordpress 3.9 and tried the theme on different servers/wordpress installations. Could it be a compatibility issue? Thanks!

AccuraThemes

mail your wp login details we will check and get back you

hi,

i have wordpress 3.9 and it does not work, can you help me

thanks,

Romain

AccuraThemes

we are worked hard and we got the solution ..mail me your ftp details we will update you…

hi, can you answer please?

Thanks

AccuraThemes

i updated please check your email

Hi, great theme i’m loving it so far! Quick question, i’m having problems with google maps displaying correctly on my website. I’ve followed the instructions but it doesn’t seem to be working. Help please? Also I would like the portfolio items to link to a website once clicked on not open up a lightbox. How can I do this? I’ll appreciate the help. Keep up the awesome designs!

AccuraThemes

please send us wp login details by mail, we will help you.

livefiredesigns

Just sent the login info in a message via your profile, Thanks!

AccuraThemes

check your email

Must say I’m even happier with this theme after getting such great customer service from AccuraThemes. Just wanted to leave a positive comment in gratitude. Awesome theme, great look, great feel, great design period. Good job guys! Keep making more great themes and I’ll keep coming back! 8-)

AccuraThemes

thank you very much kindly rate us…

Hello there!

All perfect with the template thanks! One question. How can I remove completly the “Show More” button from the Home Page in slideshow?

Thank you.

AccuraThemes

or remove it from the short code

silve992

Thanks for the reply, but I didn’t find any index.php file that includes this div. Please can tou tell me the path?

AccuraThemes

its in the options panel

theme supports WooCommerce ?

AccuraThemes

no its not

Hi! I have a question – is there an option to create a submenu (e.g. via dropdown)?

thx in advance

AccuraThemes

at present is not possible … but we are going to upgrade this one to bootstrasp…in that version we will update this option

Hi again! first of all – i bought your theme and am going to build a page with the theme ;) my question: ii´ve tried to overwrite the template “template-about-me.php” via a child theme but the template file will not be replaced. A “style.css” works as it should in the child-theme folder, do you have a tip for me? i am working on a local environment, so i cant give you a login. thx in advance!

Default-user

knock, knock,...

AccuraThemes

we need to look at the files… can you send it to support@accurathemes.com

Hi I detected a bug and want to ask you for a solution. If you click on a menu-item like “about”, this menu item is highkighted with a small arrow – thats fine. But if you click on the page-logo afterwards and the start page loads, the previous menu-item is still highlighted – and that is unwanted in my eyes.

thx for your reply

AccuraThemes

we will check this issue

Maybe its because i wrote my questions with a user which was not the user who bought the theme but now i got the right user (the purchaser). so i will summarize:
Hi again! first of all – i bought your theme and am going to build a page with the theme ;) my question: ii´ve tried to overwrite the template “template-about-me.php” via a child theme but the template file will not be replaced. A “style.css” works as it should in the child-theme folder, do you have a tip for me? i am working on a local environment, so i cant give you a login. thx in advance!
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Hi I detected a bug and want to ask you for a solution. If you click on a menu-item like “about”, this menu item is highkighted with a small arrow – thats fine. But if you click on the page-logo afterwards and the start page loads, the previous menu-item is still highlighted – and that is unwanted in my eyes.
-

thx

AccuraThemes

we will check this issue

Default-user

i did not want to write this stuff into this forum, but because of the fact that i didnt get any information from you i think its more than fair that also other users know about your response time.

ok the only answer i got was, you wrote here in this forum “you will check that issue”, hmmm- but am i allowed to ask nicely WHEN? after all im waiting for your replay (both via this comments-section and via email – i´ve written you also via email @ “support@accurathemes.com” more than one time, because you asked for my code) 14 days for now – i didnt get ANY reply except your “we will check that issue”. i dont want to be rude, but any kind of reply would be great. after all, i paid money for the theme, so wuz up?

AccuraThemes

please check your email

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