An introduction to support on the Marketplaces
- Envato staff look over every item before it can be sold on the Marketplaces.
- Technical items contain help files to introduce you to the item and its components.
- Authors can choose to support their items but this is optional and may vary.
Hands-on support for this item is provided by tagDiv
Frequently Asked Questions
how to remove the moving circles?
header_animation(); out by changing it to
//header_animation();. After that just edit the css to remove the background from the div (line 174 and 783 – or search for bg_header.png in the css)
Do you have a contact script?
I’ve made a patch for you that makes the contact form work. You just unzip it in the root of the theme (one file will override page_contact.html and the other file contact-script.php holds the email settings).http://tagdiv.com/theme/users/cleanes-contact-script.zip
We will update the theme in the following weeks to have this integrated on TF, till then you can use this patch.
When to contact Envato Support
Authors are experts on their own items, but if you're having trouble using the Marketplaces you should come straight to Envato Support.