76 comments found

Hello,

In the featured list under ThemeForest Files Included, you’ve listed Layered PSDs as one such item. This was an important part of our decision to use this theme, for comping purposes.

No layered PSDs seem to be included in any of the purchased zip downloads.

We require these urgently.

Please advise.

Thanks.

obox
obox Author

Can you send me an email via http://www.obox-design.com and I’ll get them across to you. – Gavin

Hello Gavin,

Really like the theme. before I purchase, would it be a major change to decrease the radius on the add to cart buttons? What would be the bet way to approach adjusting them? Thanks.

obox
obox Author

Hi Rickerby

This shouldn’t be too difficult. A few changes in the CSS will allow for you to decrease the border radii.

For changes like this we recommend using one of our Approved Theme Modifiers. They are professional and very affordable:

http://www.obox-design.com/approved_modifiers.cfm

Hope that helps, if you have any other questions please let me know.

Dave

radisafi Purchased

Hi there,

Just purchased your theme and have a question about two things:

1. On the demo site there is a top bar saying ‘demo store’. Where can we customise this? I can’t find it in the theme, I thought this was a top header.

2. The product galleries do not show thumbnails. We need them to show the thumbnails underneath rather than scrolling with arrows (http://iybi.com.au/parkers/product-category/art-materials/acrylics/matisse-structure/).

Thanks!

obox
obox Author

Hi Radisafi

We’d love to help, would it be possible to post your question in our forums so that our support crew can assist?

You can register via this page on Obox: http://www.obox-design.com/register.cfm

Once you are registered you will be redirected to your profile where you will need to enter your Purchase Code.

To get your purchase code you need to login to ThemeForest and go to the “Downloads” tab, you will see a ‘Download’ button next to the theme you purchased. Click this button and a drop-down will appear with a link to your “License Certificate”. The .txt file in that download contains your “Item Purchase Code” which you can then use to login to the Obox forums.

~ Dave

Hi There,

Is it possible within your template to easily modify/add new ‘sort by’ categories? For example, I have a client who wants to sell plants. We’ll have plants in different categories, but within those categories we would ‘tag’ each plant with one of four different plant types, ie – succulent, hardy etc.

Thanks in advance Mike

obox
obox Author

Hi Mike

Yes absolutely. You can categorise and tag products using the WooCommerce plugin. Once you’ve done so you can list those categories and tags in the shop sidebar and that will allow your customers to search accordingly.

Hope that helps, if you have any other questions please let me know.

Dave

Default-user

Perfect – Thanks Dave

Hi , I would like to ask , does it support RTL ? ” Right To Lift “

Hi , I would like to ask , does it support RTL ? ” Right To Lift “

obox
obox Author

Hi Oman

Unfortunately not with this theme. We are considering doing RTL versions of our themes in the future but have yet to come to a decision on that.

Dave

nbosman Purchased

I purchased this theme for our site and added the WooCommerce “Variation Swatches and Photos” plugin. The theme is only allowing up to 20 images and then is reverting to the default layout. You can see it working here http://rubiomonocoatonline.com.websitecontrols.com/?product=test-product-2 and then not working here http://rubiomonocoatonline.com.websitecontrols.com/?product=test-product.

We contacted WooCommerce and they’ve looked into it. It isn’t a problem with other themes, only this one.

obox
obox Author

Hi nbosman

We’d love to help, would it be possible to post your question in our forums so that our support crew can assist?

You can register via this page on Obox: http://www.obox-design.com/register.cfm

Once you are registered you will be redirected to your profile where you will need to enter your Purchase Code.

To get your purchase code you need to login to ThemeForest and go to the “Downloads” tab, you will see a ‘Download’ button next to the theme you purchased. Click this button and a drop-down will appear with a link to your “License Certificate”. The .txt file in that download contains your “Item Purchase Code” which you can then use to login to the Obox forums.

Dave

Default-user
nbosman Purchased

Hi Dave, I followed the instructions and the system wouldn’t let me input my Themeforest code. :)

obox
obox Author

Hi nbosman

Could you please email me your details + your themeforest code and I’ll make sure to activate your account.

david @ obox.co.za

Dave

radisafi Purchased

Hi there,

Do you have a buttons shortcode for this theme?

obox
obox Author

Hi Radisafi

We have just added this feature to CleanSale. The update will be live by next Thursday (November 28th).

Dave

hello,

I have purchased CleanSale ver 1.2.2 and installed. By default, the Shop page displays all products. I’d want to add paginator links ( e.g. Prev 1,2,3… Next) on the products, and to show, say 12, products per page. How do i go about doing that?

rgds, TL

obox
obox Author

Hi TL

To change this, please go to Settings -> Reading in your WP Dashboard to increase the amount of products shown per page.

If you’re still battling please post your question in our forums so that our support crew can assist:

You can register via this page on Obox: http://www.obox-design.com/register.cfm

Once you are registered you will be redirected to your profile where you will need to enter your Purchase Code.

To get your purchase code you need to login to ThemeForest and go to the “Downloads” tab, you will see a ‘Download’ button next to the theme you purchased. Click this button and a drop-down will appear with a link to your “License Certificate”. The .txt file in that download contains your “Item Purchase Code” which you can then use to login to the Obox forums.

Dave

four Purchased

Hey!

i bought this theme to match our current theme – is there anyway to swap out the slider on CleanSale them to match the one on http://themes.mdnw.net/?theme=SuperSkeleton (our main site them vs. our store theme – we want to get both to match)

thank you!

obox

Hi Four

This would involve some custom work.

Here is a link to our Approved Modifiers page, they will be able to quote you on replacing the slider.

http://www.obox-design.com/approved_modifiers.cfm

Dave

Could it be possible to add variables in this shop theme? Colour and size?

Lastly, would it be possible to add as well as though’s variables an additional one where they can add a message?

Thank you.

Hi, i added a produkt with color variation – for each color varations i added different photo, but when a change the variant on product page image doesn’t change – when I switch to Twenty Fourteen theme everything works great – could you tell me where is problem??

obox

Hi Mornello

We’d love to help, would it be possible to post your question in our forums so that our support crew can assist?

You can register via this page on Obox: http://www.obox-design.com/register.cfm

Once you are registered you will be redirected to your profile where you will need to enter your Purchase Code.

To get your purchase code you need to login to ThemeForest and go to the “Downloads” tab, you will see a ‘Download’ button next to the theme you purchased. Click this button and a drop-down will appear with a link to your “License Certificate”. The .txt file in that download contains your “Item Purchase Code” which you can then use to login to the Obox forums.

Dave

Hello i am interested on purchasing the CleanSale theme but i need to consider its compatibility with Wordpress 3.9 and with the latest version of WooCommerce. I would like to ask if there will be any updates of this theme so that it will be compatible with the latest versions.

Thank you in advance

obox

Hi Mundosam

CleanSale is 100% compatible with WP 3.9 as well as the latest version of WooCommerce.

Dave

Default-user

Thanks Dave.

I would like to post an issue I came against while developing the theme WP site. The edit my account “endpoint” provided by woocommerce crashes as soon as I have an error in my edit my account inputs. I tried the plugin with one of the free themes provided by wordpress twentyeleven and it works fine but with cleansale the page crashes and the page layout shows only the cart floating button.

Any fast feedback is appreciated

Thanks in advance
obox

Hi Mundosam

Would it be possible to post your question in our forums so that our support crew can assist?

You can gain access by following the instructions here: http://oboxthemes.com/support

Once you are registered you will be redirected to your profile where you will need to enter your Purchase Code.

To get your purchase code you need to login to ThemeForest and go to the “Downloads” tab, you will see a ‘Download’ button next to the theme you purchased. Click this button and a drop-down will appear with a link to your “License Certificate”. The .txt file in that download contains your “Item Purchase Code” which you can then use to login to the Obox forums.

Dave

Hello,

Is Clean Sale Compatible with Wordpress 4.0 and Woo Commerce 2.2?

Thanks

obox

Yes it is :)

This theme is a complete and utter nightmare

obox

Hi theglaringfacts

Is there anything we can assist with to make your experience with the theme easier?

Dave

Hello friend! This theme have bike demo?

obox
obox Author

Hi there, not sure I understand?

Dave

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