ThemeForest

CleanSale - WordPress eCommerce Theme

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years
  • Netherlands
ajla Purchased

Hi,

Cleansale is ready for woothemes 2.0 ?

Greetings, Arjan

obox

Hi ajla,

As WooCommerce 2.0 isn’t ready completely yet we can only do our best to keep up with their testing and changes as they go, however, in saying that once it is full released we’ll get our eCommerce themes up to date and ready as soon as possible.

- Gavin

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

I have use CleanSale theme for 2 websites, one time the price filter doesn’t work (http://www.logovertical.net/hmcinema/shop/) and 2nd time Quantity button doesn’t work. (http://www.logovertical.net/efficientbp/shop/zebra-s4m-industrial-printer/)

Kindly suggest me solution for both.

obox

Hi Nehalzafar,

Just a quick note. Our guidance is to switch off WooCommerce styles from within WooCommerce settings, on top of that would it be possible to post your question in our forums so that our support crew can assist? You can login/register via this page on Obox: http://www.obox-design.com/please_login.cfm

Once you are registered you will be redirected to your profile where you will need to enter your Purchase Code.

To get your purchase code you need to login to ThemeForest and go to the “Downloads” tab, you will see a link below the theme title called “License Certificate” http://cl.ly/7thr. The .txt file in that download contains your “Item Purchase Code” which you can then use to login to the Obox forums.

~ Gavin

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

I bought and downloaded the ClanSals theme but when i´m trying too install it on my wordpress (version 3.5.1) it is failing too install the theme and saying that the theme is missing style.css When i´m trying too get in contact with support i´m being asked to buy a theme even though I have a profile at obox

What is the solution??

obox

Hi Lasseandersen,

Please be sure to first unzip the file that you downloaded from Themeforest. Once unzipped you will find Personal_single.zip in that folder.

That is the file that you must upload to WordPress.

~ Gavin

  • Bought between 100 and 499 items
  • Has been a member for 4-5 years

Quick question. The versions for wp in the description only shows up to Wordpress 3.4. When will this be ready for Wordpress 3.5?

obox

We’ll get that sorted right away. It’s 3.5 ready. :)

obox

Done :)

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years
  • United Kingdom

Hi,

Great website, just started using it and I’m having a problem with the widget sidebar, it doesn’t float to the right on the page. It appears underneath the main content (see below) http://deliciousdoggiebites.net/faq/ Any help would be appreciated! Allan
obox

Hi Allan,

Would it be possible to post your question in our forums so that our support crew can assist? You can login/register via this page on Obox: http://www.obox-design.com/please_login.cfm

Once you are registered you will be redirected to your profile where you will need to enter your Purchase Code.

To get your purchase code you need to login to ThemeForest and go to the “Downloads” tab, you will see a link below the theme title called “License Certificate” http://cl.ly/7thr. The .txt file in that download contains your “Item Purchase Code” which you can then use to login to the Obox forums.

~ Gavin

Default-user

Hi there, I have posted the question on the support forum as requested but have had nothing back, how long does it normally take to get an answer? Thanks

obox

Hi Allan,

The forum times are in the right hand sidebar of the forum. Support questions are dealt with in the order as which they come in.

- Gavin

Default-user

Thanks Gavin!

  • Has been a member for 0-1 years

Hi There,

Sir i did not find the xml file in my dowloaded folder how can i get that xml file? please help me out..

obox

Hi Akiashah,

A link to the demo content can be found within the documentation or on the Obox website within the support area.

- Gavin

Default-user

oh…!! Thank you for your reply my friend…. i got the xml file and thanks a lot :-)

obox

No problem! :)

  • Bought between 1 and 9 items
  • Exclusive Author
  • Has been a member for 1-2 years

Thanks for the new version, is there a log change file available in order to know what changed in the theme? thanks.

obox

Hi,

There sure is, if you can login/register via this page on Obox: http://www.obox-design.com/please_login.cfm

Once you are registered you will be redirected to your profile where you will need to enter your Purchase Code.

To get your purchase code you need to login to ThemeForest and go to the “Downloads” tab, you will see a link below the theme title called “License Certificate” http://cl.ly/7thr. The .txt file in that download contains your “Item Purchase Code” which you can then use to login to view the support area and the updates contained.

~ Gavin

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Is there sample data? so I can easily install like your demo, and then just edit as I like?

I can not find the sample data from the downloaded theme. Could you send or where I have to download?

Thanks,

obox

Hi zbowers96,

You can access the XML file from our support area.

You can login/register via this page on Obox: http://www.obox-design.com/please_login.cfm

Once you are registered you will be redirected to your profile where you will need to enter your Purchase Code.

To get your purchase code you need to login to ThemeForest and go to the “Downloads” tab, you will see a link below the theme title called “License Certificate” http://cl.ly/7thr. The .txt file in that download contains your “Item Purchase Code” which you can then use to login to the Obox support area.

~ Gavin

Default-user

I have paste the license code and access support forum, but I can not find the thread, please give me the link…

  • Bought between 10 and 49 items
  • Exclusive Author
  • Has been a member for 0-1 years

hi OBOX, sorry but i don’t find the load file xml. Send a link for me?

obox

Sure, send us an email via the contact form on the Obox website and we’ll send it across.

- Gavin

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Is there an easy way for me to allow more than 12 posts in the Content Widget? Or will a PHP file need to be altered? If so, which PHP file would I find it in?

Thanks!

obox
obox Author

Hi There,

Would it be possible to post your question in our forums so that our support crew can assist? You can login/register via this page on Obox: http://www.obox-design.com/please_login.cfm

Once you are registered you will be redirected to your profile where you will need to enter your Purchase Code.

To get your purchase code you need to login to ThemeForest and go to the “Downloads” tab, you will see a link below the theme title called “License Certificate” http://cl.ly/7thr. The .txt file in that download contains your “Item Purchase Code” which you can then use to login to the Obox forums.

~ Gavin

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

Hi there,

Really like your theme and interested in buying, but would like to find out a couple of things before I do:

1. Would it be possible to have the social icons at the top, in the header or somewhere and how much customisation would that require?

2. When you view it on a mobile device, the central image is distorted rather than shrunken down in proportion – is this fixable?

3. Is it possible to insert a space for some homepage copy for SEO purposes?

Many thanks!

Khaled

obox
obox Author

Hi Khaled, not that much customisation if you’re comfortable with some CSS and the templates. This is fixable and will be soon. Yes, you can add and use the text-widget on the homepage.

- Gavin

Default-user

Thanks for the very speedy response Gavin! I have shared the info with my client, hopefully will be purchasing soon.

Many thanks,

Khaled

obox
obox Author

No problem! :)

Default-user

One more thing please Gavin: they’ve asked if we can have multiple view photos for each product as in this example: http://www.eliotzed.com/?wpsc-product=oria

Many thanks again!

Khaled

obox
obox Author

Hi Khaled,

Yes, as can be seen on this item – http://demo.oboxsites.com/cleansale/shop/stands/wheeley-lift/

- Gavin

Default-user

Thank you Gavin – do you think we could install a plugin that would show all the other photos beneath the main image, as per the link I shared with you above?

obox
obox Author

We may do this in the future as it would be required to be coded in to the theme rather than a plugin.

- Gavin

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