69 comments found

Jennyhd Purchased

Hi I am having trouble with the Rev. Slider. Every time I create one and select ‘Create Slider’, nothing happens… the page stays the same and it will not create anything?

FinalDestiny

Hello, where did you add that shortcode?

As for the green filter, please post your url

Default-user
Jennyhd Purchased

I didn’t add that short code, I just used your template and this code displays on the contact page where the form should be….

FinalDestiny

Well, if you installed the sample data, it took the same content as my demo, you’ll need to install the Contact Form 7 demo and get the shortcodes from their menu item on the left.. and replace my shortcode with yours. :)

Hi FinalDestiny,

I’m looking to custom code the colour to fit my brand theme but it says I don’t have access?

“You need to make this file writable before you can save your changes. See the Codex for more information.”

What can I do to make changes? Thanks!

accesscharity.ca

FinalDestiny

Hello, you’ll need to connect to your website via FTP and do the modifications there.. or modify the files permissions to 755 or 777. You can click on “See the codex for more information”, it should be clickable

Hi FinalDestiny,

I have another question! I am trying to apply a different layout to my portfolio page, but when I try to change the layout in the Page Attributes Template, it doesn’t work.

Am I doing something wrong?

accesscharity.ca/portfolio

Thanks!

FinalDestiny

Hello, what exactly doesn’t work? You get an error? Or? Can you please elaborate?

Default-user

Hi FinalDestiny,

There is no error message, however, when changing the template on the back end for one of my pages, I can save it, but the change won’t apply on the front end.

(ie. I want to have the 2 column portfolio page, but it remains the same layout as you see on the actual page now.)

accesscharity.ca/portfolio

Thanks!

FinalDestiny

Hi, try changing the slug(permalink) of that page from “portfolio” to something else, as portfolio is reserved for the custom post type

In the page builder area, I’m not seeing options that you show in your documentation. For example, when I drag a ‘text’ or ‘quote’ over the page builder and expand to see the possible options, I don’t see anything for background color, etc. I only see the ‘title’ and ‘text’ fields but no options. I’m using 7.png in your documentation as comparison. Your screenshot shows options for things such as background color and image, but I don’t see those. Any ideas on how I can fix?

FinalDestiny

Hello, ok, glad you managed to get it to work as it should! :)

Default-user

Thanks. On Homepage 3 example, how do you get the large bar across the entire page with large font centered? It’s located immediately below the slider area. Large color bar I figure is from [ page section ], but then I don’t see a one-column, centered text, option.

FinalDestiny

Hello, can you please post the URL of that page on your website?

Pre use question:

Hi, I have a couple questions before purchasing this awesome theme!

Is there an easy way to leave the global navigation visible at all times before the window width is <= 768px? Client wants the nav on desktop/laptop to be constantly visible.

Also, I intend to use a child theme to add a form field to the header in place of the “search box”. Do you forsee this as causing any major issues?

Thanks in advance. Great theme! I plan to use it at some point, but hopefully for this project!

FinalDestiny

Hi. Yes. Or you can contact me via the contact form on my profile :)

Default-user

Hi FD- just checking to see if you got my message to you via the contact form on your profile. Let me know as I’m looking to move forward w/ this project straight away! Thank you!

FinalDestiny

Hello, I have answered there

jeewan Purchased

Hello,

I am trying to import the demo content to get the same website as shown in the demo, can you please provide me with the steps I need to follow to do this.

Many Thanks

FinalDestiny

Hi, the .xml file is located in the /sampledata/ folder, you can import it in Tools > Import > WordPress

Hi FinalDestiny,

I’m having trouble implementing my primary menu using the Cleanse theme. I’m able to access “Menus” under the Appearance tab and create a top primary menu. After changing my menu, setting it to primary, and saving my settings, my header remains unchanged.

I was able to put in social links very easily that appear in the header, but navigation links are giving me issues.

www.ianmcdougald.ca

Thanks a lot for any assistance!

FinalDestiny

Hello, please send me your problem + a WordPress admin account and your URL via the contact form on my profile

Hello,

Today a client of my called about a sharing link issue in the cleanse theme. She said, and I noticed it as well, that when you want to share an image from a specific portfolio item, Facebook or Google will show a picture from another portfolio item. Can you please fix this problem?

With kind regards,

Kay Dumas

FinalDestiny

Facebook caches the results for some time, you’ll need to refresh them here https://developers.facebook.com/tools/debug

Default-user

I tried different open graph plugins but non of them worked, the share button still shows the wrong image.

FinalDestiny

If you tried to share some posts, you will need to go to the link above and refresh the cache for those links, as Facebook will still show the first one(the wrong one) for some time.. as I said, when you first share a post, Facebook caches that result and doesn’t refresh it when you try to further share it later

jeewan Purchased

Hello,

We are using the portfolio section as a Services section, for this reason, when the image is clicked from the home page, instead of the lightbox pop up, I would like it to go straight to the page, the same place it goes to when the title is clicked. I can change the code but I am unable to find out where this code is, can you please let me know so I can make the modification myself.

Many Thanks.

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