561 comments found

  • Has been a member for 1-2 years

hi, we recently bought a license and testing it on local host. i unfortunately discovered a more or less heavy bug in the pagebuilder. the bug is obviously triggered by another plugin called ignitiondeck. the bug disappears when deactivating ignitiondeck and reappears after activating it.

the bug somehow disables and renders invisible the delete-button on all modules of the pagebuilder. once u dropped a module u canĀ“t get rid of it anymore, no matter if u edit an existing page or making a new one.

so far this short info for the maker of cleanspace. maybe its a problem for the maker of ignitiondeck too, i dont know^^.

hope this helps and this theme is worth evry penny! really great wordpress theme! guess we will buy a second license soon.

mad_dog

Hello! The system shows that you did not purchase my product under this username “schissniggl “

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

How can i place a button in TABS please ?

mad_dog

Hello! Please post all the questions to my help forum and support rep. will assist you.

Default-user

Message in the Support. Seems to have same prob with the accordion !

  • Bought between 50 and 99 items
  • Has been a member for 2-3 years
krispmag Purchased

how do i place the slider on the home page

mad_dog

Hello and thanks for the purchase. Please read the documentation, section “Layer Slider installation”. Having more questions, please visit my support forum

  • United States
  • Has been a member for 3-4 years
  • Bought between 50 and 99 items

Mad_Dog, very nice looking theme. I’m thinking of purchasing the template, but was curious if the partner logos had the ability to scroll. I have a few pages where I need to show more than 6 and I don’t want to use multiple rows, giving up a lot of screen real estate.

Also, I was looking at the theme on my iPad and there seemed to be a bug producing a large amount of space between the end of the main content and the footer. The space would be equivalent to 4-5 full blank pages, so something was way off. I replicated the same issue on my wifes iPad. We do have the latest apple updates if that matters.

Thanks, – John

mad_dog

Hello John! Yes, this option will be added to the next update. Do you have the same issue (with the space) on my demo?

Default-user

Yes, the demo is where I’m noticing the space.

mad_dog

Did you check it without iframe? Because it is really strange. Also if you visited the demo before, please clear Safari data, because there were changes in the .css

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years
tlgstheme Purchased

Hello Mr. Mad_Dog, you have made a nice theme. I bought it and enjoying it while working. But I am not an expert so need help. when I was working in it in the footer the is a sidebar, i could not get rid of that anyway. can you check tlgsgroup.com and let me know how i can take that out. thanks

mad_dog

Hi there! Please go to the widgets section and remove footer widget. Having more questions, please post them to my support forum.

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years

Seems when attachments are over 6mb or so the gallery doesnt want to work with those ones.

See screenshot: https://dl.dropbox.com/u/923203/screenshot.png

mad_dog

Please follow this link for obtaining information http://wordpress.org/support/topic/file-upload-size-limit-again

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years

Turns out i was wrong. Its actually when there is a + in the file name that you upload. Fixed :)

mad_dog

OK :)

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
dolapoojo Purchased

Hi mad_dog, how do those of us earlier CleanSpace purchasers update the gt3 builder with your new added social icons?

mad_dog

Hello! Thanks for the purchase. Please go to your download area at themeforest and download the latest version.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

mad_dog, I’ve submitted an appropriate ticket, and although I’ve received an intitail response, have not heard from support for three days regarding the Navigation menu problems on Android, after being assured I would receive a response within 24 hours… Please see http://forums.themedev.me/showthread.php?1744-Navigation-on-Android.

Thank you

mad_dog

Hello! All the questions are answered in the order they were submitted, also the support is not provided on weekends. Today all the questions will be answered. thanks for understanding.

Default-user

Answered in the order they were submitted is just fine, and certainly understandable. What is NOT acceptable, is that in the initial response to my post in the support forums, the issue was identified and I was told to expect a fix or at least a reply regarding a fix “within 24 hours”. Those words were not mine, but once spoken, that it was I expect, as does any reasonable consumer. It was THREE DAYS of no response, and not until I posted publicly here did I finally get some service regarding this problem. That is not acceptable, and potential buyers have a right to know what to expect from a theme’s author.

Having said that, there was a “fix” posted today, and I’m sad to say that the fix does not work… it does make the problem “slightly” better, but it is still broken, and still a problem. Was this “fix” checked prior to posting it as a solution? I doubt it, since it’s readily apparent that it is quite an eyesore, and it is a problem not unique to my site, but rather across the entire Android platform, as evidenced by the other posts in the support forum regarding this same issue.

Is it possible to receive a refund for this purchase? I need to have a theme that is reliable and stable, for the benefit of my client, and for my own sanity. I, as we all are, am quite busy, and don’t have the time to be writing posts like this or chasing down authors.

Please advise about a real fix, and/or a refund.

Thank you.

mad_dog

As I mentioned on the forum, there is an issue and it will be fixed today. As for the refund, please contact themeforest directly.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Sorry for the double post.

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years
tlgstheme Purchased

Hello mr mad_dog, how come you haven’t reply to my inquiry?

mad_dog

Hello! Could you please be more specific, what inquiry?

Default-user
tlgstheme Purchased

i thought you ready my inquiery. Ok here it is. if you check www.tlgsgroup.com where i installed the theme but look at the bottom on right i could not get rid of that side bar in footer those manue is showing up there.

mad_dog

I got this question already, even answered, you have to remove that in the widget section, custom menu.

Default-user
tlgstheme Purchased

in the widget in Footer there is nothing, empty and then I delete the theme and reinstalled still same. what i must do please guide me.

mad_dog

First you say that you want to get rid of it, then you say it is empty, do not understand. Please post your site details on my support forum.

Default-user
tlgstheme Purchased

hello, yes even i dont understand, in the widget it is shoing empty but in the shite it is showing. how to post in the support forum.

mad_dog

Please go to forums.themedev.me and post all your details in the proper forum.

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

Hello, Curious Bug ! :-) When i try to wrote in (PAGE BUILDER/PROMO TEXTE/MAIN TEXTE) a texte whith a ( ’ ) like ( L’art ) in french, the promo is totally empty after ! What can i do to solve this Bug please ?

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hi there! Looking to purchase, but just wanted to double check that the theme colour is customisable i.e. we can change the orange to something else. Is there colours to select from or can we customise to any colour we want? Cheers!

mad_dog

There is an option in the theme admin panel which allows you to choose any color you wish for the main color scheme. I mean you can change the orange to any color.

Default-user
AnnaKuhl Purchased

Sold! Thank you! :)

mad_dog

Thank you :)

  • Bought between 50 and 99 items
  • Has been a member for 4-5 years

Hi, How many menu does this theme supports? Thanks

mad_dog

Hi there! It does support 3 levels

Default-user

thanks. I am actually referring to how many menus (not the levels) the theme supports. e.g the top left corner of the website where you have the words – Duis ac lorem sit amet nibh gravida malesuada rutrum ac velit. can I put menus there instead? Thanks again.

mad_dog

No, you can’t put the menu right there.

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years
tlgstheme Purchased

Hello, please let me know how can I fix it, wideget are in footer section it is empty. I need your help soon so that i can work with the theme. thanks.

mad_dog

Please be more specific, please post the detailed info on my support forum.

Default-user
tlgstheme Purchased

hello i have posted in the support forum. it is very frusteting for cant use the theme yet.

  • Bought between 50 and 99 items
  • Has been a member for 3-4 years

Hi,

Congrats for this very nice theme. I saw in some previous posts that a function to enable and disable responsive design will be available in the next update. Until that, could you please tell me how to proceed to disable manually the responsive design.

Thanks in advance!

JP

ref// embroiderysecret 1 month ago Flag Does it have function to enable and disable responsive design

mad_dog AUTHOR 1 month ago Flag This option will be available in the next update, thought this option is not popular

mad_dog

It is in queue, worked on woocommerce and wpml

Default-user

Hey that’s what I call a quick answer (combine with this excellent theme, that deserve a 5 stars rating… just done!)

I understand that the focus is on these priority items.

So until that function is developed, what would be my best option to turn off responsive design. Should I commented out all ”@medias” lines in css files or is there a better way to do that.

Thanks again,

JP

mad_dog

Thanks a lot. Btw, all the above mentioned things were already integrated, please download the latest version of the theme from themeforest. As for the responsive mode on/off will add this option in the next update.

Default-user

All right! Thx for the hint. Do you have an idea when the next update will be ready?

Keep in touch,

JP

mad_dog

I think next week. But you can disable it by removing this line in the header ”<meta name=”viewport” content=”width=device-width, initial-scale=1, maximum-scale=1”>” Having more questions, please visit my support forum. Thanks

Default-user

Thx mad_dog! Just work fine!

Cheers and wish you all the success you deserve with the sales!

JP

mad_dog

Nice to hearing that, this option has been added to the admin panel, the update will be published to themeforest next week.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
  • Russian Federation

It would be just fine, if on standard web log was implemented function “quote” because Now do not even possible to insert a quote, it merges with the main text.

mad_dog

Got it, will correct it. thanks for the note.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
koalabuzz Purchased

Hi,

Love your template, very useful for my website.

However, I have an issue with the mobile (Iphone) version of it. My logo and my main menu are on each other. I have tried to change my logo size but the problem remains.

My website is: www.interviewerlepresident.com

Thanks!

Mathieu

mad_dog

Mathieu! Can you please send me your wp-admin and ftp details to help at themedev dot me, I will take a look.

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
villavill Purchased

The theme streches/compresses the logo to 225×40 px size, but my logo doesn’t fit into that size. I’ve tried to change the values in the main.css but nothing happens, where can i change these default values? Thanks

mad_dog

Please update the theme to the latest version, it has the option to upload any logo size. You can download the update in your themeforest account.

Default-user
villavill Purchased

Perfect! Thanks

  • Bought between 50 and 99 items
  • Has been a member for 2-3 years
krispmag Purchased

how does the main slider work? i want to set up the home page as just a slider

mad_dog

Hello! Please read the main and slider documentation. Having more questions, please visit my support forum for obtaining information.

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