564 comments found

  • Bought between 50 and 99 items
  • Has been a member for 5-6 years
  • Referred between 1 and 9 users

Will you ever be making the logos section truly responsive? Right now the whole section shrinks to the point that the logos are not legible.

Thanks,

Mark

Default-user

Doesn’t look right on mine. Here is a screenshot:

http://wpcdn.com/images/cleanspace-issue.PNG
mad_dog

I got what you mean, yes, I know about this issue and going to add the carousel to this module. The update will be available soon.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hi

I want to know that Is wp commerce plugin come along with the theme i purchase it but i did not see the option here..

Regards kamran

mad_dog

You have to download woocommerce plugin and install it.

  • Has been a member for 1-2 years

Hi. Can I change the header background to a repeat-image and adapt header height? Not sure if I’m just not seeing the area to make changes to the header. New to wp. Thanks!

mad_dog

Hello! I do not see that you purchased my theme.

Default-user

Purchased through mattglossbranding account

mad_dog

Then please post your question on my forum and the support rep. will assist you. Thanks

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hi. Can I change the header background to a repeat-image and adapt header height? Not sure if I’m just not seeing the area to make changes to the header.

mad_dog

It is possible to do but it will be a customization service.

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

Hi – had a question but found the answer in the forum :) Nice theme!

mad_dog

Nice to hearing that, thanks for the purchase

  • Bought between 50 and 99 items
  • Has been a member for 5-6 years
  • Referred between 1 and 9 users

Hi,

Are you still planning to add a styled (or “smooth”) responsive menu, so that the menu keeps the theme style on mobile devices (instead of using the ugly, generic menu)?

Thanks,

Mark

  • Bought between 1 and 9 items
  • Has been a member for 4-5 years
  • United Kingdom
swhale Purchased

Hi, After posting on the support forum with a similar error to another user and being told that your theme variously doesn’t support standard WP permalink structures, doesn’t work if the language files are missing (they weren’t), doesn’t work if images are missing (they weren’t), and that it must be the installation (every other theme works fine, and there are no plugins installed to cause conflicts).

Here is the original forum thread.

After giving admin access to your staff they had a look and stopped communicating, hence why I need to write here.

It’s been 36 hours since purchase without any work possible on the site, so I’m requesting a refund as we’ve had to move to another theme (which unsurprisingly works on the same installation).

Regards

mad_dog

Hello! It is really strange that the communication stopped. Can you please send me your site credentials to my email which is help at themedev dot me and I will personally check it. Sorry for the inconveniences.

Default-user
swhale Purchased

I appreciate the offer, but unfortunately we’re working on very tight deadline, so at the clients request have moved to a simpler (albeit less attractive) theme. The error seems exactly the same as the previous user in that thread – do you know if their issue was resolved? Thanks

mad_dog

That customer did not provide his site details, I can’t check the issue.

  • Bought between 500 and 999 items
  • Has been a member for 1-2 years
dfone Purchased

I recently purchased this theme and it seems your support forums are down tonight. When setting up your theme and loading the demo content and then loading the layerslider demo slides, on an Android Nexus 7 as well as an Android Smartphone I tested, the mobile menu is being covered up by the sliders. This doesn’t seem to happen on your demo site, but it is happening with my test installation including when I create my own slides vs using the demo slides. Thanks.

mad_dog

Hello! Thanks for the purchase. Please post this question to my support forum to get assistance. It is up and running ok.

  • Australia
  • Bought between 100 and 499 items
  • Has been a member for 3-4 years
aky007 Purchased

I tired the theme with gravity form. Not quite compatible. Got a bit problem. Can i request support?

mad_dog

Hello! The thing is that I do not support 3rd party plugins, widgets, not theme related stuff. Please read the product policy http://forums.themedev.me/showthread.php?586-Support-Policy

  • Bought between 50 and 99 items
  • Has been a member for 2-3 years
  • Indonesia
aguskc Purchased

Hi, is it possible to have small image as background, and make it tiled-pattern? I hope you understand what I mean… Thank you…

mad_dog

Hello! Thanks for the purchase. Please post this question to my support forum to get assistance.

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

Hi, it’s really nice theme on themeforst. my question, where can i get slide #iD to image. I couldn’t find the way of setting slides on page builder.

mad_dog

Hello! Do you mean the slider ID? Did you read the documentation that comes with the theme?

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
wobjebn Purchased

I have two problems I can’t figure out.

1. I have the great normal menu bar and then a duplicate vertical stacked menu bar floating down the right. Take a look: www.jdwebbphotography.com. How do I fix this?

2. On my Team facebook link, it takes me to http://www.jdwebbphotography.com/www.facebook.com/wobjebn. How do I fix the linking?

mad_dog

Hello! Thanks for the purchase. Please repost these questions to my help forum and our support rep. will review it in details.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
  • Referred between 1 and 9 users

When trying to print pages from your theme, pages are full of junk text. What is the problem and what is the fix?

Default-user

My sister bought if for me as a birthday gift. Her initials J.H.

Item Purchase Code: 2f1d21c4-ff70-42c7-b38e-b54e0245b921

Purchase Date: 2013-01-20 02:12:14 UTC

Default-user

Seems like a questions you would want to answer anyway since if people use your theme and visitors can’t print any page, this seems to be a big general problem. I can’t even get the page to fit on letter size and print more than 1 page.

BIG PROBLEM. Hope you are willing to answer this simple question. I’m sure pre-purchase customers would like to know also.

mad_dog

In this case you have to register on my support forum and repost this question, one of support rep. will assist you.

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years
MamimaM Purchased

Hello. I’ve been trying to install LayerSlider. I can’t seem to find “plugin.zip” file. Where can I locate inside the “Main_Cleanspace” folder?

mad_dog

Hello! Thanks for the purchase. Frankly speaking it is called “LayerSlider”

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
  • Spain
Raul76 Purchased

Hello, when I try to save my logo or change the translation to save changes I get this: not Found Apologies, but we were unable to find what you were looking for. Perhaps searching will help.

and I can not work with this problem.

Awaiting reply, greetings.

mad_dog

What’s your email?

mad_dog

Got it, will get back to you via email explaining in details. There is an issue on your hosting end.

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
  • Netherlands

Hi,

Two final questions before I can purchase the theme.

Is it possible to integrate a html search banner with an Iframe code into the slider and frontpage?

Is it possible to integrate a normal jpg/java banner into the homepage slider?

Best,

Arjan

mad_dog

Hello Arjan! The slider supports HTML.

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

hi how do i make the menu font larger and bold? cheers

mad_dog

You can do that in main.css Having more questions, please visit my support forum at http://forums.themedev.me

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

i would like to chance the icon box icon hover color, how do i do that?

Cheers

mad_dog

Hello! It is possible to do via css, please repost this question to my support forum and one of support rep. will assist you.

  • Bought between 50 and 99 items
  • Has been a member for 3-4 years

Realized I posted on the wrong cleanspace page… Where do I enable the slider like the partners sliders on the bottom of your home page?

mad_dog

Just add the partners module in the page builder. Having more questions, please post them to my help forum and the support rep. will assist you.

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

hay i have resolved my last 2 issue sorry but i have one more ….... i cant find any documentation to help me set up the online store can you provide me with the info or link to resource ? thanks

mad_dog

It is mentioned in the documentation about the woocommmerce, also here is the official resource http://www.woothemes.com/woocommerce/ Please note that you have to use the older version of woocommrce. They updated it today and it is not compatible with my theme yet, they made a lot of changes :(

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