564 comments found

Moh2013 Purchased

Hi mad_dog, I’ve emailed you today with my current issue & iv had no reply for the last 3 days at the forum. Please advise. Thanks. :shocked:

mad_dog

It is really strange, all the questions are answered within 24 hours. What is the link to your thread, I will personally check it.

Hello again! I have a very little problem with the template, and I would like to know if it’s possible to solve, or if you have already solved it. I want to build a page with content 2/3 on the left, ant then a video and a gallery on the right 1/3. I want the video and the gallery floating on the right, but also I would like the content to flux in the left (content is a piece of text longer than video+gallery). I don’t know if i’m explaining it too well… I think I need a kind of “empty” block, or enlarge a “two-flat” content box. Is it possible? I try to draw it…
[ --- content --- ][gallery 1/3]
[ ----- 2/3 ----- ][ video 1/3 ]
mad_dog

Hello! Please repost this question to my support forum and support staff will assist you. Thanks

maximusv Purchased

Hello mad_dog, I have purchased this template about a week ago and I am having problem on saving changes with the editor. I have read the other users comments on this and found same problem with your “mod_security” rules changing by hosting service. I have contacted the hosting service and I got this response: “This template is triggering mod_security rules and it is not safe to use”. They suggest me to find another template by a trusted seller… I like the design of this template and I am hoping that you can figure out the solution asap… Otherwise, I will have to ask for refund for non-working template. I appreciate your help.

mad_dog

The template is completely working one, the issue is with your hosting provider, I had the customers who had the same issue on their servers and their hosting providers resolved that issue imediately.

Default-user
maximusv Purchased

Can you find out what change hosting provider did? I am sure template is working (many people are using it) but if it is not secure there is no use for me.

mad_dog

It is secure, they have to make some changes in the mod security rules.

Hi mad_dog, I’m absolutely loving this theme so far, but I have a question.

When using the featured posts page builder item, is there a way to set the post type to “portfolio” and then the sorting type as something other than “new” or “random”? I have portfolio categories that I’d like to be able to select here so I can have more control over what portfolio items appear when using the featured post tool.

Thanks!

mad_dog

The current version of the page builder supports only this functionality, but I will take your request into consideration

Olegus Purchased

Hello Mad_Dog! Nice work, thank you. Please tell me where I can find next plugins: - WooCommerce - WP ML

Also Purchase code doesn’t work for layer Slider, pelase tell me right one

THANKS!

Default-user
Olegus Purchased

Can I download It for free with out any registration and payment, coz WOOCOMMERCE usually not free

Default-user
Olegus Purchased

And the last one – http://wordpress.org/extend/plugins/woocommerce/ this link give me option download only version 2.0.9, where can I download ver. 2.0.5??

mad_dog

Woocommerce is for free, you may contact them directly and ask for the download link

Hi Can you insert woocommerce shortcodes into your page builder for the home page and other pages you would want to create with products on it?

mad_dog

Yes, you can use the woocoomerce within the wordpress content editor not page builder. You can easily add that shortcode on any page.

muesioe Purchased

Hi Mad_Dog, thank for your answer few days ago. I´ve downloaded the main file(s) but WooCommerce is still NOT running. Please give some advice..

“Your theme does not declare WooCommerce support – if you encounter layout issues please read our integration guide or choose a WooCommerce theme :)”

Thanks!

mad_dog

It is impossible. Can you please send me your wp-admin and ftp details to help at themedev dot me and I will check it.

Hi there. I am having issues with uploading a header logo for the main page. my file is large and i have tried many attemps to upload and configure but it gets squished or pizelated. very frustrating… and then when logged back into today all my settings i saved dissapeared and the old settings came back.

mad_dog

It is impossible, because there is no option to back up or reset the settings, it may only happen if you click save settings or reset them. As for the logo, you have to upload the logo and set its size to look perfect, there is an option in the admin panel to set the size. Having more questions, please post them on my support forum at http://forums.themedev.me

Hello I’ve reviewed your documentation and found nothing on how to create a post using your theme

On the homepage – recent posts – displays with an excerpt. But on the post admin – there is no option for editing an excerpt.

So my question is: from where do we edit post excerpts?

I found no mention of this in your documentation

Thanks

mad_dog

Hello! You can use the standard wordpress “insert more tag”. Having more questions, please post them on my support forum at http://forums.themedev.me

Hello, there is a problem with the GT3 widget to display portfolio posts. I have enabled the WPML plugin and created a portfolio in two languages. Whenever I browse to the portfolio page it only shows me the one that are configured for that language. The GT3 widget however shows me all posts for both languages … how can I solve this issue ? or am I doing something wrong.

mad_dog

Hello! Thanks for the purchase. Can you please repost this question to my support forum at http://forums.themedev.me and you will be assisted.

Hello, you can help me, with the Slider plugin. Thank you.

mad_dog

Hello! Please be more specific.

Hello again. First of all, I can’t fint the way to find my purchase code, so I couldn’t enter your support forum. Otherwise, I need to put a two-row Team (not sliding to the right). Is it possible? Thanks a lot

mad_dog
http://d.pr/i/Zb2V download license certificate, open it and you will see the Item purchase code right there.

how do i delete the latin text right at the top left?

mad_dog

Hello! Thanks for the purchase. Please post all your questions to my support forum and you will be assisted shortly.

Why are my ‘related product’ thumbs such poor quality in woocommerce? Full-size they are great but the thumbs look very compressed

mad_dog

Hello! Please post all your questions to my support forum at http://forums.themedev.me with the links to your site.

Good morning Mad_Dog, after the publication of the website with your theme CleanSpace, a month later I noted that I dont see my pictures in the gallery … the web site is www.cucineinfesta.com and as you can see in the “Prodotti in vetrina” and in the menu top -> “Prodotti” I don’t see the pictures. These are visible via ftp but not in the Dashboard … how is it possible? changed some script automatically?

thanks Fabio :)

Default-user

thank I sended an email Fabio

Default-user

Hi Mad_Dog, came the email yesterday? Fabio

mad_dog

Yes, I got it, checking

Hi! Nice theme! Before I buy I have a question. I can see (at the demo) that the responsive layout is bigger than the browser width between 1024-1260px. Is that a bug? /Simon

mad_dog

You won’t be able to see the whole site because the site width (content) is 1280px.

sinken

Ok, thanks for the quick support!

mad_dog

Thanks for your interest in my products, have a good day!

patcole Purchased

Featured Image section is not working for some reason I go to add image and nothing shows up. No matter what the size is…Any suggestions?

Nevermind. If you have a popup blocker it now stops featured images from loading…

Do i need to purchse layerSlider WP as well? i thought it came with the theme?

Ok i got it, when i first download package, i only had the theme. Now I have all the contents

mad_dog

Nice to hearing that.

Pre-Purchase Question: Does the theme allow for the menu header to be “sticky” on scrolling?

mad_dog

Hello! This theme does not support it yet.

Default-user

Okay, thanks for letting me know. Will it eventually, in an update?

mad_dog

Yes, it will.

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