30 comments found

  • Sold between 1 000 and 5 000 dollars
  • Has been a member for 2-3 years
  • Exclusive Author
  • Bought between 10 and 49 items
  • United States
yo_jose Purchased

I’m also having an issue with the slider being thrown off when resizing the window. I tried refreshing and no luck. The Demo site has the same issue.

mad_dog

It looks like I missed something while updating the theme, just added this issue to my todo list. Can you please repost this question to my support forum, it will be much easier for you to get the response and update? Thanks for the note.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

I am also having the same issue. please look at this and please advise asap: http://www.blackengtech.com/htmlv/

mad_dog

I know about this issue, will be resolved asap.

Default-user

Thank you. How will I know when it’s resolved?

mad_dog

This issue has been resolved, submitted to themeforest, waiting for approval. You can send me an email to help at themedev dot me and I will send you the updated version.

Default-user

I have emailed help@themedev.me for sending me the updated version of the slider. Do you know when I will receive that information?

mad_dog

What’s your email?

Default-user

I received the html files. I already have customized my site alot. Can you tell me which files need to be updated for the slider to work properly?

mad_dog

Please check the list of the changed/added files http://prntscr.com/13elcj

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Bought the theme, installed it, and in Safari, the Cleanspace Theme Admin Panel is blank. Same thing in Chrome. Both on a Mac, Snow Leopard.

mad_dog

Can you please send your wp-admin and ftp details and I will take a look? It should 100% work, maybe you did something wrong.

Default-user

where do you want me to send that? via what email address or messaging system? I did get a You don’t have permissions when I went to live preview right after I installed the theme – are there permissions issues that I might be able to fix?

mad_dog

I do not know what could be the reason, have to check it, maybe there was a wrong installation, some 3rd party plugins…. you can send those details via my profile page on themeforest

Default-user

Disabling Cart66 got it working. How do you get rid of the line above the menus, “Free free to call:” – it’s taking up space and the menus are pushed down. I removed the phone number entirely in Contact, but the Feel free… line remains.

mad_dog

Please post all the questions to my help forum and support team will assist you. thanks

  • Bought between 50 and 99 items
  • Has been a member for 1-2 years

I am having two issues: 1. The radio buttons and check boxes do not appear on any webkit browser such as Chrome and Safari.

2. There is a “load time” period for every page, it works fine with all browsers except chrome and safari as the page simply does not load and only displays the “my_preloader1.gif” for an external page for which I am using the header and footers of your template.

Example: https://ssl.netwood.net/payments/cp/register.php?aid=ODA=&cid=internet

Thank you

mad_dog

What changes did you make the template, the one which is sent to the customers is working properly. I can show you how to disable preloader if you wish.

Default-user

No changes in the code, just images and words. If removing the loader will help the page load faster then I would like to remove it. On the other hand, if it makes no difference what can I do to avoid that loading issue with chrome? Thank you!

mad_dog

I do not know what you did but the theme I send to the customers is working fine, anyway, please provide me with your site ftp details and I will remove that preloader.

Default-user

Could let me know how to remove it myself? If not, how do I send you the FTP details to remove the preloader?

mad_dog

You can submit this request then to my support forum at http://forums.themedev.me and you will be assisted. This comment form is for pre-sale and general questions.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
mad_dog

Just responded to your thread.

  • Bought between 50 and 99 items
  • Has been a member for 4-5 years
dshunt Purchased

anyone looking to buy this template just know that the slider that comes packed in with it is entirely different than what you see on the live demo. it took about 3 hours of mincing around to figure out what was going on, then go to the source code on the demo to figure out why my slider was broken.

so if you are having issues with the slider, that might be a good place to start.

note the different style sheets that are referenced…

also, i feel a bit like i was sold a lemon, not knowing that the most prominent feature that you notice on the demo doesnt actually come with the site… seems like shady business

why did you not just include the revolution slider to begin with instead of the OneByOne slider?

mad_dog

The updated version of the theme has a revolution slider. Drop me a line via a contact from on my profile page and I will send you the updated version.

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

The slider of themeforest is REVOLUTION, while the slider downloaded when we buy this theme is the ONEBYONE, with no full width. Very bad this, very, very BAD. Why this? Can you send me the FULL SLIDER VERSION, please? thanks in advance.

mad_dog

Sure, please send me an email to help at themedev dot me and I will send you the updated version. The thing is that the slider was updated.

Default-user

The template has been updated, so, my 5 stars for you. Its a very flexible template. Congratulations for you job.

mad_dog

Thanks a lot for your kind words. I really do appreciate customers feedbacks.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

This is my first time building a website and I like the CleanSpace theme. However, I’m having difficulty uploading the template. The pluggins folder is not a zipped file. Should I upload each of three files associated with the folder? Or should I zip the file and then upload it? Thanks

mad_dog

The theme zip file is located in the Theme_v.2.1.1718 folder. To install the slider, you have to unzip file layersliderwp-4.6.0.installable.zip located in the plugin folder and upload it to your plugins folder via ftp.

  • Bought between 100 and 499 items
  • Has been a member for 3-4 years
  • Spain

Hi,

How can i change the mainpage icon box. I canĀ“t find the icons files.

B

Thaks,

mad_dog

Hello! When you open iconbox settings, there is a link to the icon fonts to choose.

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

Where would I find how to add fields to the Contact form using the HTML version? We set it up but the email does not show the fields information.

mad_dog

Its HTML template, you have to add the fields by changing the code.

Default-user

We understand that these files are HTML. What we need to know is which files have to be modified, since we know that the mail.php file is related to the operation of the email. We also think that the style.css file also has to be changed. Are there any other files that need changing?

mad_dog

You have to modify the contact form in the HTML file + mail.php

Default-user

Well, we changed the contact form and changed the mail.php, sent the email, and there was no change at all – no phone number, no City and State. We changed everything back to the code downloaded, changed only the email address, and then sent another test email. Email went through but on the received email, the subject was the email address. All we are trying to do is add a phone number and location so we know how to contact the visitor and where they are from. All the original email is providing is whatever is typed into the Text box and the “Sending” email address in the Subject Line.

mad_dog

You should know html to add more custom fields. You ask for the customization which is not included in the template support

by
by
by
by
by
by