This author's response time can be up to 2 business days.
Hi, I submitted a ticket (TICKET ID: 574) and I was hoping you could help me remove 2 slides in the flexslider? When I try to do it the text is hidden from the image for some reason. Thanks!
Ticket opened. Issue fixed. Ticket closed.
Does it support Right to Left?
There are some clients who did this but we don’t support it. Probably on version 1.2
Hi, there is a small issue with chrome: slider nav icons under flexy slider don’t show up with chrome. How can i fix it? (try with your demo ^^)
Please visit our support forum and create a ticket including as many info’s as you can.
Hi, i’m having a problem saving any settings under the ‘Page Options’ section for my home page. These can be changed okay for every other page.
Hello afanwebs, Please visit our Support Forum and create a ticket including as many info’s as you can.
i still don’t see the icons correctly on your demo page.. when its going to be fixed..
I’d like to buy after you fix this issue and would you please let me know when you’re going to release version 1.2 ?
Hi, 1.2 is out! But please tell us what exactly do you mean that you cannot see the icons correctly? Which icons, where?
Is there any way to obtain the PSD for the Cleanstart theme?
We don’t use psd files for our design. Thank you very much for your interest in our theme!
I have searched through your comments looking for answers to the IE problem, you say this theme works with ver 9+ , however I am using IE ver 11 and having major problems, when you scroll down the site there is lots of flickering around the nav and logo area, this only happens on the homepage, it looks like the image from the slider is trying to show through the nav area, so it looks like a slider issue. I would like to know if this is fixed for the downloadable version?
Please visit our Support Forum and create a new ticket including as many info as you can, this is the way to keep our workflow under control.
I haven’t bought the theme yet so cannot set up a ticket, i simply want to know if this has been fixed in IE or not before I purchase.
We tested on IE11 from 4 different PC’s and we can’t spot the problem you are describing.
Will you update Cleanstart HTML theme to Bootstrap 3.2? If you will, when it gets ready? It’s important for me because i’m working with Ruby on Rails application.
Thanks for the notice!
We just tested our template with the latest v3.3.2 and it works just fine! So, whenever a new Bootstrap release comes out, all you have to do is to update the “twitter-bootstrap” folder with the latest release and recompile “less/ style.less” file to “css/style.css”. Remember to always keep backups in case you made some custom changes.
We will be continuing some tests and fixes and release Cleanstart v1.1.0 when we are ready.
I purchased the HTML theme a few months back. But now I see that in your Wordpress theme you have provided a new feature “BUY”.
Is this feature also available in the HTML theme, and if yes then can existing customers update there themes to get this feature?
No, there isn’t. The Cleanstart WP has separate development lines than the HTML Version. You can always download the latest version of each theme via your Themeforest account.
Thank you for your message
I have made purchase this item and i found that the highest directory got 3 folders as below
i) css folder
ii) less folder
iii) twitter-bootstrap folder
inisde twitter-bootstrap folder there again css and less folder.
It kind of confuse me. can you please explain to me what the different compare to the css & less folder on highest directory?
I have another question what less file did you import to crunch it into style.css file ?
For any questions and issues regarding our theme, please submit a ticket on our Support Forum.
May i know your Isotope plugin is having commercial license?
I have purchase your item and saw that you using Isotope plugin with state that “Commercial use requires one-time license fee”
Please reply me asap
Yes we have purchased the Commercial License.
You can find the “Isotope Commercial License Agreement” in our documentation folder.
Thank you for your question
I have saw the “Isotope Commercial License Agreement” but the usage state that You are granted 1 license for you as 1 designated user to use the Software for the purpose of developing Applications.
May i know i still can use your theme that i purchased to put it on live with an Isotope plugin? since i’m also a developer i might change the code inside cleanstart for my website?
The Isotope license states “Customers and users of your products do not need to purchase their own license — so long as they are not developing their own commercial products with Isotope.”
Since you are not developing any commercial products with Isotope, you are free to work as you like on your Isotope-enabled website.
I’m using this theme on a project and I had a huuuge bug, that would crash google chrome, and it’s Flexslider’s fault.
If anyone is having this problem here, just add ‘minItems: 1’ to the plugin inicialization. As a sugestion, the author could implement as default.
Apart from that, great theme, easy to work with and awesome layout.
Hello Madaah, could you please provide us with some more info about your problem? You can visit our Support Forum and create a new ticket about this issue.Thank you for your notice
1- In Chrome browser, slider is not changing when i click left or right arrows. Also Twitter section has same problem.
2- When can you upgrade the theme to latest(or higher) bootstrap version?
Hello, thank you for your message.
Please, visit our Support Forum and create a new ticket including as many info as you can. We will answer to you as soon as possible. Thank you
Hello , I’m unable to see the flex-control-nav / flex-control-paging , on chrome. In Firefox and IE it shows
i’m talking about those 3 little squares
Hello, thank you for your message.
Please, visit our Support Forum and create a new ticket. We will answer to you as soon as possible.
ok i’ll do that tks,
Hello, thank you for your message. Please, visit our Support Forum and create a new ticket. We will answer to you as soon as possible. Thank you
Hi, I created a ticket but I don’t recieve the answer.
first of all let me tell you > great job!
now,,, let me ask you about the clients logos… i can’t set it to auto scroll like its shows on the preview page on your site.
Hello, thank you for your message. Please, visit our Support Forum and create a new ticket.
Hi, this is an awesome theme, I just want to know if I wanted static scrolling, how do I do that? Do it does not scoll the way it does ?
Hello, thank you for your message. Please, visit our Support Forum and create a new ticket. Try to clarify what exactly you mean by static scrolling.
Hi, great theme;
how can i do to add privacy checkbox in contact form?
Hello, please visit our Support forum and open a ticket with as much detail as possible. Thank you.
Use, by you or one client, in a single end product which end users are not charged for. The total price includes the item price and a buyer fee.
Use, by you or one client, in a single end product which end users can be charged for. The total price includes the item price and a buyer fee.
View license details
Get it now and save up to $6