58 comments found

how to configure contact form?

plethorathemes

Download the latest version 1.0.1 and follow the instructions of our extensive Documentation.

http://plethorathemes.com/cleanstart-html/documentation/index.html#footer
plethorathemes

Sorry for the previous response. This is the correct link to check: http://plethorathemes.com/html/cleanstart/documentation/index.html#footer

thanks for the awesome support. I just have 2 more questions: 1. how can i replace the twitter icon at the bottom diamond square with my favicon? 2. I can’t seem to get the contact form working. my hosting is on godaddy. can you please help. thx s

plethorathemes

Hi,

the twitter icon is a “fontawsome” icon (font) so you cannot replace it with an image, as is. You have to replace “” with an image and then use some css to style it to your needs.

As for the Contact Form, please open a ticket on our support forum (http://plethorathemes.com/support/) explaining exactly which steps you already took from the documentation (http://plethorathemes.com/html/cleanstart/documentation/index.html#footer), what was the result and where you found difficulties so we can help.

Hi there again, I’m using nexa font family in my site. How can I make sure it uses nexa font in all computers. Right now, only devices with nexa font installed are opening correctly. how can i make all devices use my custom font. thank you, S

awesome template! i’m just having one minor issue with it, thoroughly googled/checked your documentation and have not found any answer.

right below the one page site’s video slider, you have a text rotator that flips between words. Do you know where i would have to go to change the values so that the text rotates faster? They’re currently rotating at 6 seconds a word. i looked through the ‘simpletxtrotator.css’ but there aren’t any values i see that effects time.

Any help or direction would be much appreciated! Cheers on an awesome theme!

plethorathemes

Dear customer,

assuming you are using version 1.0.1 of Cleanstart, you need to edit the js/cleanstart_theme.js.

You need to change the ‘speed:’ property, found in lines #575 and #593, to whatever value you want.

By default, it’s set to 6 seconds (6000 ms). If you want to make the rotation appear faster, you can change the value to 2000 (2 seconds), e.g. speed: 2000 Remember: the value is in milliseconds, and you need to replace both occurrences of the speed property.

Thank you,

TICKET ID: 486

kcmedia Purchased

Hi

Well done with the theme it works great and looks great on all devices.

just one question on the desktop with the main nav at the moment if you have a normal drop down menu item you have to click on it to show the content.

Is there a way of making it open display content of the drop down on hover ?

thank you.

Default-user
kcmedia Purchased

dont worry found the solution.

kcmedia Purchased

Hi

how hard would it be to have responsive tables built into the theme? i have a need for tables to layout some data in the theme.

thanks.

plethorathemes

Hello there. Yes you can contact us and send us the link. You can find our contact details on our support page: http://plethorathemes.com/support/ (check the footer).

Default-user
kcmedia Purchased

Hi i have emailed you on the support page a few days ago and havnt heard back yet?

plethorathemes

Hi, there. We have answered your question on our support forum. Please check your spam/junk email folders for the email that is automatically send when we post back to you on our support forum. Check out the answer here: http://plethorathemes.com/support/ticket/couple-of-things/ Sorry for the inconvenience

Hi please check my website at: http://www.alabeer-educity.com Everything seems to be perfect except:

1. It is going wild on Internet Explorer. 2. I am still struggling with the contact form.

Can you please help. regards, Syed

Nice theme! :D

plethorathemes

Thank you very much DotRex :)

hbenlulu Purchased

Hi,

How do I add a small phrase beneath my logo title? Something like:
schweppes (logo title)
Less, Is More (moto)

Thanks, Hanan

plethorathemes

Hello Hanan,

You can create a logo phrase using the following steps.

First, create a span for your logo phrase with logo_phrase class and put it inside the logo div wrapper. The final logo div should be something like this:
<div class="logo"><a class="brand" href="index.html"> <img src="images/your_logo.png" alt="optional logo"><span class="logo_title">Logo Title</span><span class="logo_phrase">Logo Phrase</span></a></div>
Then, open your style.css ( or a style-skincolor.css file you might use ) and do the following:
  1. Add a new rule set for logo_phrase class, as below:
    .logo a.brand span.logo_phrase {
      height: 24px;
      font-size: 16px;
      line-height: 30px;
      font-weight: 400;
      display: block;
      clear: both;
      margin-left: 48px;
      -webkit-transition: all 500ms ease;
      transition: all 500ms ease;
    }
    Of course, you may change those values according to your needs!
  2. Go to line 6868 ( on .logo a.brand rule set ) and change height value. The new value should be the sum of .logo a.brand span.logo_title AND .logo a.brand span.logo_phrase height values…so in this case should be 30px + 24px = 54px
Default-user
hbenlulu Purchased

Hi,

Thank for the detailed reply. Works like a charm!!!!

Hi,

Your theme is very Interesting. any Idea to release the Wordpress Version ?

Regards Senthurna

plethorathemes

Hello Senthurna, we are working on it! Hopefully we will be ready in September. Regards

hbenlulu Purchased

Hi,

I am straggling with mega-menu for about 2 hours. I have no css experience. Any reason with it looks like this ?

plethorathemes
Hello, for any technical issues releated to our themes it’s better to create a support ticket. See you there http://plethorathemes.com/support/

How soon until your Wordpress version will be available? And will we have to buy it separately from this HTML5 version?

plethorathemes

Hello KKatherine32, the WP version of Cleanstart will be released in September. It’s a different product so you have to purchase it separately. Thank you for your comment & have a nice day.

any tentative date in sep for the wp version?

plethorathemes

Hello syedqadry, we are very close but we do not have a specific release date yet. We will let you know asap. :)

arco-san Purchased

Hi, the downolad zip miss the style.css and i can’t install in Wordpress…how can i do? thanks

plethorathemes

Hello,

This is not a Wordpress theme, it is an HTML theme and will not work on a Wordpress site. We are currently developing the Wordpress version of Cleanstart. If you want to be notified when the WP version becomes available for purchase, follow us on Twitter: https://twitter.com/plethorathemes

Thank you,

Default-user
arco-san Purchased

oh no, i’m a noob and i’m waste my money. Next time i will be more smart. However this is a great theme and i wish i could take it into my wordpress blog!

idnworld Purchased

something wrong with Multi Level Dropdown dude!

plethorathemes

Hello idnworld,

For any technical issues releated to our themes it’s better to create a support ticket with additional information on your problem.

See you there http://plethorathemes.com/support/

Default-user
idnworld Purchased

I tried before commenting .. it won’t let me .. it didn’t verify 11h ago.. it is not verifying now

plethorathemes

There was an issue with the purchase verification procedure on our ticket system. We temporarily disabled this functionality, so feel free to try again submitting your ticket.

In case you’ re still facing problems, try to send us you request using our contact form.

In any case, please remember to provide as much information (check below) that is relevant to the issue as possible. This will ensure a better and faster response on our behalf.

Thank you very much and we apologize for any inconvenience.

Info needed for issue report:
  1. On what browser(s) and versions are you testing your theme on?
  2. On what device, OS and version are you testing your theme from?
  3. On what screen resolution(s) are you testing yout theme on?
  4. Are you testing your site locally or remotely using a web server?
  5. Can you provide us with a link of your online site?
  6. Have you carefully and thoroughly read the theme’s documentation pages?
  7. Are you sure there are no open tickets on our support forum that identify your issue or closed tickets that solve it?
  8. Have you searched through our Knowledgebase?

Just wanted to quickly ask if you have a rough idea of how soon in September the Wordpress version will be available?

Thanks!

plethorathemes

Hello KKatherine32, we are almost ready! Until 20th of September we will be 100%. Thank you for asking

Hey Plethora,

I’m really looking forward to the Wordpress version, but one thing I have an issue with is the drop down menus, is it possible to have them open up on mouseover rather than toggle?

Thanks B

plethorathemes

Hello invaderb!

Since half the devices used for internet browsing are mobile, we don’t consider a good idea the mousover option. That’s why we didn’t have any forethought on this for the WP version…and we are about to pack the initial release! Apparently, this would be a good addition for a future update!

In any case, we will be happy to assist you on this…so feel free to send us your request!

Thank you very much!

Default-user

Hey Plethora,

Would it be possible that you could just point me in the direction of the file I know enough javascript to get by.

Thanks B

plethorathemes

This is mainly a CSS-related implementation.

However you shouldn’t be worried about it, since we will prepare a special ‘mouseover’ version of the menu stylesheet .

So, even if we don’t give a panel option for this in the initial release, please give us a notice and we will provide you with full instructions to do the trick!

Thank you very much!

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