An introduction to support on the Marketplaces

  • Envato staff look over every item before it can be sold on the Marketplaces.
  • Technical items contain help files to introduce you to the item and its components.
  • Authors can choose to support their items but this is optional and may vary.

Hands-on support for this item is provided by AdrianBotea

They will respond to buyers' questions via their own support system.

Go to item support

Additional information from AdrianBotea:

Support for my items includes:
  • Responding to questions or problems regarding the item and its features
  • Fixing bugs and reported issues
  • Providing updates to ensure compatibility with new software versions
Item support does not include:
  • Customization and installation services
  • Support for third party software and plug-ins

Frequently Asked Questions

How do modify proprieties of the home page slider ?

To change the slider proprieties search for <!- Nivo Slider Script -> part in the html source:

<!-- Nivo Slider Script --> 
<script src="js/jquery.nivo.slider.pack.js" type="text/javascript"></script> 
<script type="text/javascript"> 
$(window).load(function() {
    $('#slider').nivoSlider();
});
</script> 

and here are some options you can add/use with the slider :

<script type="text/javascript">
$(window).load(function() {
    $('#slider').nivoSlider({
        effect:'random', //Specify sets like: 'fold,fade,sliceDown'
        slices:15,
        animSpeed:500, //Slide transition speed
        pauseTime:3000,
        startSlide:0, //Set starting Slide (0 index)
        directionNav:true, //Next & Prev
        directionNavHide:true, //Only show on hover
        controlNav:true, //1,2,3...
        controlNavThumbs:false, //Use thumbnails for Control Nav
        controlNavThumbsFromRel:false, //Use image rel for thumbs
        controlNavThumbsSearch: '.jpg', //Replace this with...
        controlNavThumbsReplace: '_thumb.jpg', //...this in thumb Image src
        keyboardNav:true, //Use left & right arrows
        pauseOnHover:true, //Stop animation while hovering
        manualAdvance:false, //Force manual transitions
        captionOpacity:0.8, //Universal caption opacity
        beforeChange: function(){},
        afterChange: function(){},
        slideshowEnd: function(){}, //Triggers after all slides have been shown
        lastSlide: function(){}, //Triggers when last slide is shown
        afterLoad: function(){} //Triggers when slider has loaded
    });
});
</script>

When to contact Envato Support

Authors are experts on their own items, but if you're having trouble using the Marketplaces you should come straight to Envato Support.

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