An introduction to support on the Marketplaces

  • Envato staff look over every item before it can be sold on the Marketplaces.
  • Technical items contain help files to introduce you to the item and its components.
  • Authors can choose to support their items but this is optional and may vary.

Hands-on support for this item is provided by cdavidson

They will respond to buyers' questions via this item’s comments.

Go to comments

Additional information from cdavidson:

Support for my items includes:
  • Responding to questions or problems regarding the item and its features
  • Fixing bugs and reported issues
  • Providing updates to ensure compatibility with new software versions
Item support does not include:
  • Customization and installation services
  • Support for third party software and plug-ins

Frequently Asked Questions

I found a bug in the style. What do i do?

Send me an email from themeforest and i will look into fixing any bugs found in my styles asap.

How do i show the latest topic titles on the main page above the date?

Please install the plugin named “Latest Topic Title”

Note: The skin will work fine without this plugin and it is just down to user prefference.

My “insert mod name here” Does not work

I cannot offer support for 3rd party mods to phpBB3. Please contact the author of the mod for support related to it.

I like the phpBB3 style but would like another colour scheme.

Some styles will have more colour variations posted as updates when they are created. Just make a suggestion for a colour scheme you would like and you never know i may get time to create it :)

When to contact Envato Support

Authors are experts on their own items, but if you're having trouble using the Marketplaces you should come straight to Envato Support.

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