41 comments found

Great, thank you. One other question. Are you able to tell me what size photo/image is needed for the landing page?

cmsmasters

Hi again)

We used 1920 × 814 on our demo site for the fullscreen slider.

Thank you!

Hi, is a demo content we can integrate to the theme ? Thanks

cmsmasters

Thanks for being interested in Cleverminds!

Sure, the theme comes with an xml demo content file that can be used to add all the content like we have on our demo. Please note, that all the images are substituted with placeholders.

Thank you, should there be any other questions please feel free to ask!

Hello, is your theme fully compatible with Wordpress 3.8?

cmsmasters

Thank you for being interested in Cleverminds!

Yes, please feel free to use Cleverminds for the latest WordPress version.

Thank you!

The template can be used with WP 3.7.1? And with version 3.8?

cmsmasters

Thanks for asking!

Yes, feel free to upgrade. We always try to keep the theems updated to ensure compatibility wth the latest Wordpress versions.

Thank you!

I do not know how to load the data of the demo version, oper as it appears on themeforest.net. Can you explain me, please, what folders / files to install and which path (via FTP). Or is there some automatic form? Thank you.

cmsmasters

Thank you for contacting!

Could you please be more specific about what exactly you need help with – theme installation or adding demo content. You can also take a look at theme documentation, it has instructions on both these questions. Please see the DOCS folder in the archive you have downloaded and open the index.html file with your browser. You can as well contact our support for help with this if you need – contact support

Thank you!

Default-user

Ok, i upload my website, but appear [layerslider id=”2”] ... and non upload the superior slider …

cmsmasters

The sliders are imported separately, you need to import them via the importing functionality that is in-built in your slider plugin. Please make sure to install the slider plugin, activate, and then import slider content. You may contact our support for help with this -contact support.

Thank you!

Hello,

I have installed the Contact Form Builder on Wordpress 3.8 and I am getting error messages with it. I am able to create and save a form, but when I select it from the dropdown and “edit” I receive an error message, “Error was detected! It is no such form in your database.”

cmsmasters

Thanks for contacting!

The issue you are having is not connected to WP version, but it is a common issue that is caused by sever settings. You server cannot create a table in database, and there’s a need to create a table in the database manually. We have a forum thread with an instruction on how this can be done, please feel free to use it – http://forums.cmsmasters.net/showthread.php?1644-Contact-from-error-Error-was-detected!-No-such-form-in-your-database

Thank you!

Hi, When I open my website in a mobile device, it always opens the blog page, what should I do in order to make the home page the one that opens firts in mobiles?

cmsmasters

Hi again. Please make sure you have added your email address to the shortcode (or widget, if you are using a widget for this).

Thank you!

Default-user

I did it but it is still not working….I used the contact form builder, then I added the email to the shortcode

cmsmasters

Perhaps we would need take a look at it from your end to be able to help you with the issue. We would appreciate if you submitted us a support ticket – submit a ticket. Just please make sure to add the needed credentials to your ticket.

Thank you!

I purchased your theme and I like it very much. One issue I’m having is with the main navigation when there is drop-down menu item. In the mobile version of the site the main navigation item isn’t clickable to the undelrying page – it’s only clickable to reveal the drop-down menu item. The question is: In the mobile version, when there is a main navigation item that has drop-down choices, can the main navigation item be clickable to the underlying page? Here is the site I’m working on: firstlightam.us.

Thanks for your assistance.

cmsmasters

Thank you for contacting and your feedback about the theme!

As to your question about menu drop-down elements – in fact the way it works now is the way it is meant to, as the parent item i meant to expand the drop-down when clicked, while the child items link to the actual pages. This is a usual practice for mobile menus. If you want to have a page with the exact name as your parent item, you can include it a s a sub-item into the parent element.

Thank you, it is a pleasure to see such websites as your created with our themes!

Can i get full documation for this theme?

cmsmasters

Thank you for contacting!

As to theme documentation – the most full documentation is included in the archive you have downloaded from themeforest, please see the DOCS folder and open the index.html file with your web browser.

Thank you!

oshrib Purchased

Hi

When i try to add video post, i get “Your browser does not support the video tag.” it happent with any link i tried… full youtube link, only id..

Video work only if i add iframe on the wordpress editor.

Why?

cmsmasters

Thank you for contacting!

As to the issue you are having with the video – please make sure you are using the link from a browser url line, and also please make sure it has a http://... format. If your link has a https://... format, please remove an “s” from it so that it looks like http://...

Thank you, hope this will be helpful!

oshrib
oshrib Purchased

Yep, i removed the “s” from the https, and now it works, thanks !

cmsmasters

Great, love to hear you are all set now!

Nice theme. Once question – Can we include videos in the sliders (for the homepage)?

cmsmasters

Hi again. As to the other changes on the screenshot – they cannot me implemented via admin panel. Regarding autoslide – the testimonials shortcode can be set to autoslide via a really simple change in one theme file, we will be able to guide you through that if you wish. The recent Comments is a default WordPress widget and can be used for comments only. But there is another default WP widget you can use – Recent Posts. It will look similar to recent comments. As to Twitter – can set the number of tweets you need to display. Regarding the social icons – you can add more or change the existing ones.

Thank you!

Default-user

Thanks! That was quick!! We have proposed this theme to our client… Hopefully we can be able to close on this very soon

cmsmasters

Thank you, it will be pleasure to have you as a customer.

Hi Guys, just found that the menu is not working on my iphone 5, anyone else has the same problem? Thanks,

cmsmasters

Thank you for contacting!

As to the issue you are having with menu – no one has reported a problem like that so far, and also seems to work fine on our end. Please note that parent menu elements are not meant to be clickable, while they are meant to expand the nested elements. You can as well contact our support so that the support guys could take at the issue from your end – contact support.

Thank you!

tgt2882 Purchased

Hi there, Great theme! I am working on a site for a client and am having an issue with the home page. The header ribbon going across the screen directly below the slider has a drop shadow on your sample site. On my site what should be a shadow is showing up as a solid dark bar. any help you can give on this would be appreciated. www.erblawfirm.com

cmsmasters

Thanks for contacting!

As to your question – it appears that the problem is not with the shadow, but with slider dimensions (looks like you have a border around your slider). Please try setting your slider size to 1240×533, please see the screenshot – open it.

Thank you!

Hi, Ihaven’t been able to set my logo, not even the default image for the logo is appearing in my website. What should I do to fix this?

cmsmasters

Perhaps I just did not understand your question. What I understood was that you want some content to be clickable to open a lightbox. Please correct me where I am wrong.

Thank you!

Default-user

No, I want a content to appear without the need to be clicked. As for promoting offers or discounts.

cmsmasters

Hi again. If I understood you correctly this time, you need a light box to open for your page upon page load. In fact, this can’t be done via theme functionality, though as an exception we can offer you a code sample that can be added to the footer.php file (before the closing body tag.

<?php if (is_page(42)) { ?>
<script type="text/javascript">
    jQuery(window).load(function () { 
        jQuery.jackBox.available(function () { 
            var iHref = document.createElement('a');

            jQuery(iHref).html("Test").css("display", "none").addClass('jackbox custom_banner_1').attr( { 
                href : 'http://IMAGE_URL', 
                'data-group' : 'custom_banner_1' 
            } ).appendTo(jQuery("body")).jackBox("newItem");

            setTimeout(function () { 
                jQuery('.custom_banner_1').trigger('click');
            }, 500);
        } );
    } );
</script>
<?php } ?>

What you need to do is to add a link to your image instead of the IMAGE_URL text after http in the provided code. Also, instead of 42 add your page id of the page you need the lightbox for.

Thanks, hope this will be helpful.

Hi, I would like to update to the latest version. I am especially interested in your last update 01.25.2014 v. 1.1.4: Update. However, I do not know where can I get the last update? Do I have to download the entirely new version and rewrite it? Thank you very much for your help.

cmsmasters

Thanks for contacting!

As to updates – to get the update you need to download the whole theme archive from Themeforest. There is no need to rewrite the whole theme (though you can, if you wish), please see the Updates folder n the newly downloaded archive. This folder has all the files that were altered throughout every update, and also a readme file that lists all these files. If you have skipped more than one update, it is recommended that you start installing them beginning with the oldest one. Please make sure to substitute all the files listed.

Thank you!

majokan Purchased

Hi, I downloaded the theme and also I imported xml file and I activated all plugins. But is there any possibility to get the same appearance as you have in your demo page? Can I get the same page as you have in your demo also on my site? Current web: http://sos.zilinsky-kraj.sk/

cmsmasters

Thank you for contacting!

As to replicating our demo site – in fact you have done almost everything that was needed to be done, there are just a few more steps that should be done. You need to proceed to Appearance – Menus, and set your Main menu as Primary navigation, then save your changes. Also, please keep in mind that all the content parts that were made with widgets, were not imported, as WordPress Import Tool does not import widgets, so you will need to set them up manually. Should there be a need to, feel free to contact our support for help with this – contact support. Also, after the plugin is active, you can import slider import file (in Demo Content folder too). Just please keep in mind that images are not included, so only slider settings and transitions are imported, while you will need to add your own.

Thanks, should there be any other questions please feel free to ask!

I have a serious problem. When i add Content Block inside 1/1 column in homepage2, introduce the text and button “Update Shortcode” don’t work. I can’t add content. Why?

Thanks!

cmsmasters

Thanks for contacting us!

As to your issue – perhaps we would need to take a look at it from your end to be able to help you, so we would appreciate if you submitted us a support ticket with the needed credentials – submit a ticket.

Thank you!

Default-user

sended, thanks!

Hi again!

It’s not possible insert shortcode or php shortcode inside “Tour” (Visual Content Composer) ?

Really thanks!

Default-user

I need use Gravity forms here. Or other form plugin but i have GravityForms buyed

cmsmasters

Thanks for contacting!

As to the Gravity forms plugin – in fact we have not tested it, so we cannot guarantee its compatibility. Cleverminds theme comes with our custom Form Builder plugin included, and also it is compatible with Contact Form 7 plugin. Hope this will be helpful.

Thank you!

Can i link area map to lightbox?

thanks

cmsmasters

Hi again. In fact, not sure to understand what exactly you mean. Could you please be more specific and describe in more details what you want to add, so that we could answer the question. Appreciate your patience.

Thank you!

Hello,

I would like to ask you about licensing conditions. We are a Start up and bought a Regular License of Cleverminds. We have created the pages by ourselves and we are now planning to add there option for our customers – so that can buy two types of training. After they buy it, they would receive a log in information and after login on our websites they would see the training content such as video and word document.

The question is – do we need for such training to purchase an extended license? Or the Regular License would be OK for us?

Thank you very much for your help!

cmsmasters

Thanks for contacting!

As per your question – according t to the license terms, if end users are charged to access the end product, an Extended license should be used. Basically, if you have a paid registration on your website for your end users to be able to access full content, you will need to use an extended product license.

Thanks, should there be any other questions please feel free to ask!

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