315 comments found

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hi! I have purchased this theme one month ago! It’s fantastic!

Can you help me to remove header category? Because i want a different homepage with only one category.

Thanks =)

visualkicks

Hi there, hmm if I understand you correctly place this into your custom CSS area..

.resultsWrap { display: none; }

There might be some margins still from the resultsWrap parent element ’.col3’. Depends how you have your site setup though.

Regards, Jesse

Default-user

ok thanks =)

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

i am not sure if i installed the theme properly but the site doesnt appear the way it should . www.soccerano.com

visualkicks

Looks like it’s installed fine but you have changed a bunch of the customiser settings? Was this a fresh install. If a theme does not install correctly you will generally receive a number of php errors.

You have gone into the customiser and saved your settings as suggest on the theme activation page?

Jesse

  • Bought between 50 and 99 items
  • Has been a member for 4-5 years
drougen Purchased

Hi!

First of all, thank you for a really nice and clean theme, It´s great :)

I´m having problem regarding the contact form, I need to use SMTP mail settings instead of PHP.

I have installed the WP SMTP plugin and configured It and test It..It works fine Now I want to use the plugin smtp settings for the contact form, how do I proceed?

Thanks in advance, Drougen

visualkicks

Hi Drougen,

It’s not really a matter of just changing one line or so. You’ll need to contact a web developer and have them do the customisation work for you sorry. Also the form itself does not use the mail() function and is custom made from scratch so you may need to have them re-build to suit your needs also. When it comes to 3rd party plugins, I can’t give you support on them sorry. All developers and authors build things differently and there are 1000’s of plugins. I hope you can understand.

Regards, Jesse

Default-user
drougen Purchased

Ok I understand, thank you for the fast reply.

I have yet another question regarding the contact-form. Letters such as ÅÄÖ åäö etc is not working how can I solve this?

Thanks, Drougen

visualkicks

The form gets sent via send.php. The send.php strips tags with a php function named “strip_tags()”. When you have your developer re-create a new one for you tell them not include that function. The reason they are in their at the moment is for site security to protect from SQL injection attacks.

Heres a link to show your dev when they go to do it. http://stackoverflow.com/questions/20681043/remove-non-alphanumeric-from-sting-but-keeping-%C3%A5%C3%A4%C3%B6

Regards, Jesse

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hey yall, I’ve purchased your theme, and ever since installing it, it’s been disabling all comment forms on each post that is being created by default.

I went into the customize page and made sure it was turned on by default there, as well as in the discussion tab in wp. Here’s the strange thing:

When I go to edit the post, The checkbox is clicked for “allow comments”. But I still have to uncheck, then check the box in order for the change to take hold.

Thoughts?

visualkicks

Hi there,

Sorry for the late reply, this was marked as read on my end. Is the post old? As in, was the post created before you installed the theme? I probably means the database table where the option lives is empty so it’s not appearing on the page until you ‘re-update’ the post. Could you make a new post and check?

Regards, Jesse

Default-user

You are spot on Jesse. Can you point me in the right direction for me to fix this?

Default-user

Also, I wanted to point out that with the theme deactivated, the posts (when created) show the comments fine. But with the theme activated, the comments section does not show. Only if I manually add a post, does the comments section show.

visualkicks

From what I can tell this needs fixing and it’s not really something that can be fixed on your end unfortunately. I’ve made a note to add some new parameters to the comment form in the next patch.

Also deactivating the theme will naturally mean any theme related functions are gone. So, changing themes will of course change everything…

If it’s a new install of Wordpress with new posts it would be fine, but for people who are changing to this theme with say a few hundred older posts… you see where I’m going with this.

Regards, Jesse

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

hello, and great theme!

I’m trying to show a gallery post on homepage only with its feature image. I tried one of your ealier fix where you hide the non-first child of the slides, but that didnt work for me, it just shows blank space instead.

Is there any other way to do it?

Thanks in advance!

visualkicks

You said slide right? I believe that fix I mentioned will only work for ‘list’ galleries as it hides all the below images. If you want a slide gallery you will need to edit php or html or js. I would recommend seeing a developer for this one sorry.

Jesse

Default-user

no worries, managed with a php script, thanks for your time anyways.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
therdt Purchased

Perfect theme for me, and enjoyable to navigate through/edit…

Question; Is it possible to edit the thumbnail that displays on the masonry oversize homepage?

I dont care about changing the actual size of the image. Just want to be able to crop and focus in on a section of the image that is displayed in the masonry homepage… haven’t had much success yet.

Thanks in advance!!

visualkicks

WordPress has a function called add_image_size(), which themes use to have images auto crop to certain sizes. There are a number of variables in the function. You cannot however, crop these set sized after you upload an image. So crop your featured images before you upload them. Just make sure they are large enough still. For clipboard I believe its 600×600 at least.

Jesse

Default-user
therdt Purchased

Awesome, thanks for the quick reply.

So you are saying that once I upload images I cannot go to Edit Image, and generate a thumbnail for use on the homepage. Got it.

The problem that I noticed besides that, is that all my images in my posts are not displaying at full size. For example, Images that are roughly 1076×768 for example, are resizing to approx. 675×460.

I am close to the point where I am going to do a reinstall to get back to where I was.

http://travisherdt.com/ <—This is the address, currently trying to work this out.
Default-user
therdt Purchased

Note; inserting media directly into the post allows my image to remain fully sized. When I use the image as a Featured Image, that is when my size is halved.

visualkicks

Inserting images into the content window is no way connected to theme related areas and therefore you can insert anything you want.

For all other areas though, it’s the same deal for all images as for the featured image. You can see the sizing of images that will be used in featured areas (like the post format gallery etc) in the documentation.

If an image is NOT large enough for any single x or y side of the required size in add_image_size() function it will scale it down. If you want to remove image sizes you can do that in the functions.php file. Removing an image size will mean images are default to full-size.

Jesse

  • Bought between 10 and 49 items
  • Has been a member for 0-1 years

Hi, trying to set up a logo instead of only text as a header. But it does not upload any logo. Tried different formats, as well as sizes. What is the magic about it? Is there anything I need to take care of? I drag and drop the logo or I search for a file, but both ways do not upload a file. What can I do?

visualkicks

Sounds like you have a file permissions issue or your hosting provider is using an older version of PHP. There isn’t any magic to it as it should just work.

Can you upload images anywhere else? The media manager etc… Check with your hosting provider what PHP version they are using also. The upload box in the customiser is a core feature of WordPress so its most likely, not a theme issue.

Let me know, Jesse

  • Bought between 10 and 49 items
  • Has been a member for 4-5 years

Hi There, This theme is looking great, before I go through the purchase, I want to know if I would be able to:

1. embed instagram photos ? 2. add the likes & comment count below each homepage cards. ( I am a technical person)

visualkicks

1) If Instagram provides an embed code I don’t see why not. Where exactly would you want them?

2) You’ll need to see a developer about altering html & php. Anything NOT in the customiser will generally always be a customisation process. You can see the customizer and it’s options by clicking test drive.

Cheers, Jesse

Default-user

do you do custom work yourself? I’m a UX guy.

visualkicks

No sorry I don’t offer any paid services. Jesse

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

What would be the ideal size for the background image so?

visualkicks

As small as possible (file size that is). If you have photoshop you could use a box blur and save for web to reduce it further. Just depends on the image and your hosting speed.

Jesse

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
infia Purchased

Hi visualkicks,

can i frezee header ?

so if i scroll to the content, header will frezee

thanks

visualkicks

Sure but you’ll need to use custom CSS. It’s not really a simple one liner though so should probably find a developer if you are not familiar with CSS. Also, when you speak to the developer, use the word “fixed” not “freeze” as they might not know what you mean.

ps. depending on how you want it to behave you might need to also implement a small amount of JavaScript.

Cheers, Jesse

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hi Jesse,

I purchased your Clipboard theme a while ago to blog on a project I’m working on. I didn’t touch it for a while and now the Customizer doesn’t work anymore. Unfortunately I have no clue what went wrong. It’s possible to change settings in the customizer but there is no preview of my changes. The page is blank. It’s on WordPress 3.9.1

I’ve seen the posts where somebody had a similar issue 3 months ago (username: xclv). So if I do the “inspect element” it tells me: “Failed to load resource: the server responded with a status of 510 (Not Extended) ” in red writing.

What do you suggest?

Thanks for your support! Mone

visualkicks

When the customizer stops working it’s a javascript conflict. There is always a reason for things breaking though.. Please disable your 3rd party plugins, update the theme to the latest version. Jesse

Default-user

Thank you, Jesse! All plugins are deactivated besides Visualkicks plugins. It’s Clipboard v2.3, is this the latest version? But the customizer is still not working :(

Mone

visualkicks

You’ll need to send through an email on my profile page with some login details to your site so I can use the web inspector and see the errors that are coming up. You can make a temporary admin username or just sen your ones :)

Best Regards, Jesse

Default-user

Great, thank you! I set up an admin account for you and send you the details through email on your profile page.

Cheers, Mone

visualkicks

Hi Mone, Hope you had a good weekend. I’ll attend to your email shortly. Regards, Jesse

Default-user

Hey Jesse, Weekend is always good :) I hope for you as well. No stress with the customizer, but I’m looking forward to do some more fine-tuning on the blog. You will let me know, right? Cheers, Mone

  • Bought between 10 and 49 items
  • Has been a member for 6-7 years

Maybe a stupid question but is it possible to add photos (and galleries?) inside the posts itself (not just at the top)? And if this is possible, can I add a lightbox to this? Thank you in advance for your reply :)!

Cheers, Martijn

visualkicks

Well you could insert a gallery using the core “add gallery” button. This will be un-styled images with grey borders. It’s pretty well known in the community though that the base WordPress gallery is pretty ‘crappy’.... Why not search for a suitable plugin instead? Jesse

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
infia Purchased

hi visualkicks,

this is my page

http://infia.co/

can i only show random post in homepage ?

visualkicks

Hi, you’ll need to speak to a developer about changing the blog post query or creating a new page template for you to use that displays randomised posts as what you want is not how a typical blog functions.

Jesse

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
motionade Purchased
Hi there! I purchased your Clipboard theme few days ago. and I will tell you about error of this theme. This Clipboard theme has a serious CSS error on Internet Explorer 8. Do you know about this problem? Check out this link. http://motionade.com/wp-content/uploads/2014/07/abc.jpg I think this theme doesn’t be optimized for internet explorer 8. Do you have a plan to update about this problem? Please answer me. Thanks.
visualkicks

Hi there, Envato removed IE8 from being a requirement earlier in the year so I no longer provide support or patches for it. I have now removed IE8 from the supported list on the theme page. If you want a refund please contact Envato support as they handle any and all money related issues. They are very strict on refunds, however just explain your situation and feel free to link to this comment.

Regards, Jesse

  • Bought between 10 and 49 items
  • Has been a member for 4-5 years

can u pin posts so it stays on top?

visualkicks

Sure, just tick the “sticky” checkbox when editing a post. It’s a core WordPress feature. Jesse

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