maarcin

maarcin supports this item

Supported

This author's response time can be up to 1 business day.

Popular questions for this item

Missing style sheet error when installing the theme

A common issue that can occur with users new to installing WordPress themes is a "Broken theme and/or stylesheets missing” error message being displayed when trying to upload or activate the theme. This error message does not mean that the theme you have purchased is broken, it simply means it has been uploaded incorrectly. Luckily, there is a very easy fix.

Contact the author

This author provides limited support for this item through email contact form.

Additional information from maarcin:

Support Policy

In case of questions feel free to send me an email via contact form that is available below. If you bought my theme make sure you also added purchase code.

Before asking questions

Before asking questions within the contact form, please be sure that you have read the file documentation which came packaged with your download. The documentation covers installation, usage, and often answers the vast majority of questions.

All new updates are available on ThemeForest. To do the update you have to reinstall your theme in admin panel. The best way is to uninstall old and install new version of the theme. Remember to check item description (at the bottom) for updates before asking any questions. Update notifications are also posted in item description and on my twitter account.

What I support?

Support covers getting setup (not installation), responding to questions or problems regarding the item and its features, fixing bugs and reported issues with my themes and providing updates to ensure compatibility with new software versions. If you require help that are not within this scope, such as on how to use default WordPress functionality itself then I’d likely redirect you to external articles or support forums instead.

Customizations and 3rd Party Plugins

Support does not cover customizations and 3rd party plugins unless otherwise explicitly stated in the item description or documentation.

Support time

I live and work in GMT+1 timezone. Usually I’ll answer your question as soon as possible. My working hours are 9am – 5pm.

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