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65 comments found. support system is not working …I see just a white page .Can you fix it ?

Dear Sir/Madam

As of yesterday we have integrated the support forum as an integral part of our website so the external support page is not available anymore. Please visit the new forum at: where we will be more than happy to help you with any issues you might have.

Best regards


I am restoring a website from a backup that used this theme. The site doesn’t show and the cause was this error when the theme was active:

PHP Fatal error: require_once(): Failed opening required ‘functions/class-tgm-plugin-activation.php’ (include_path=’.:/usr/share/php:/usr/share/pear’) in /nas/content/live/ideallecture/wp-content/themes/cloudhoster/functions.php on line 245

Is there a fix for this? We are using Ver 1 of the theme.

Thank you.

We are very sorry but due to TF current rules and regulations we are not allowed to provide support for items for which support has expired. You can always extend/renew your support and we will be more than happy to help (especially that this seems just like a 30 second fix)

This awesome WP hosting theme is on 10th place in our top 10 WordPress hosting themes look at here


umuzidan Purchased

Two issues: 1) I cannot find anywhere within the WP Dashboard where I can change the subtitle for each of the main menu items: Ex: within your demo content, the Blog page says “IT articles” below. If I add an entry in the Menu, there is no tag area with a subtitle option. Please advise 2) Why is the Redux developer mode enabled? This is a bit annoying.

I cannot post these to your website as it appears to not be working. Please reply to my issues here on TF. Thanks.

Hello Sir,

Sorry for the late response. If you were to post your issue on the support forum you would have the answer within first few hours of posting you issue. Please do so in the future. The page is:

As for the issues:
1. Please read the documentation subsection “Text Under Menu Items” at:
2. The dev mode is disabled by default, but if you are developing the theme on private network/server/localhost it is automatically enabled by Redux. When you go live it will auto disable.

Again sorry for the late response. In the future please use the authorized channel – website – for faster responses.

did your theme support whmcs? reply i want to buy your theme

Hello Sir,

Full support and integration (with pages ans skins matching the theme) will be coming in next update.