222 comments found

Hello there. I have received a recommendation for this theme from a colleague, but while I was playing with his site, I noticed a problem with your admin framework page in Internet Explorer (10). The tab’s contents were hidden, and when I clicked on the ‘Save Options’ button, it redirected me to admin-ajax.php and displayed an error. He may have just been using an old version of the theme, but a problem such as this would put me of from buying (as I am an IE user mainly). I really like the theme though, as am quite tempted to purchase.

Codestag

Hi,

We have checked IE for admin capability, it works for us. However, in you case there must be something going wrong.

Can you ask your colleague to create a ticket on our support forum in order for us to assist you sort out the issue.

Let us know. Thanks :)

Default-user

Will do.

Thanks for the Reply

fpower Purchased

Hi , I have read your documentation thoroughly but can figure out how to create portfolio items on the Portfolio page. All I get is thumbnails that link to Error 404 – Not Found. I have uploaded 4 images to the project images section but still nothing.

http://fpowerink.com/portfolio/toyota-mobile-marketing

Aslo I created a post that wont show up anywhere…heres the link but it has no connection to the portfolio…

http://fpowerink.com/mobile-media-center/

Please advise, Thanks Joe

Codestag

Hi,

Just to Settings > Permalinks under your WordPress dashboard and select default permalink structure. Afterwards, just revert to original one.

It will flush the rewrite cache and solve the 404 issue.

If you have any more questions, please open a ticket on our support forum since we monitor all theme related issue there.

Thanks :)

Hi, You will find below 2 pre-purchase questions :
  • 1- is it possible to put a vimeo embeded video in the portfolio panel for quickview ?
  • 2- and in the portfolio page (after clicking on the link green button) ? And this page is a portfolio item page or a regular wordpress page ?

Best regards from France.

PS : on iphone, the Cluster logo isn’t retina : is there a way to change that ? Your side or the “purchaser” side ?

Codestag

Hi,

Sorry about the delay. We were unavailable due to a number of personal reasons. Here are the answers to your queries:

1. There is no standard feature for embedding videos in this theme.

2. They are portfolio item page ( custom post type ).

3. For retina logo on iPhone, it will automatically use a retina logo when there @2x image available in same path on server.

Let us know if you have further questions. Thanks :)

I’ve been using Wordpress for a few years now. This is the best theme I’ve ever used. The creative possibilities are endless. Great work, guys!

Codestag

Thank you very much for the great feedback :) Highly appreciated!

hey, great theme and super easy to use. thought i might show you what i have done with it. would defo recommend.

http://www.wicklowdesign.com
Codestag

Thanks for the feedback, appreciated :inlove:

masakisun Purchased

Nice template ! Thank you !

Well, I have a question for customizing to ’ Portfolio’ . Can I make some categories of ’ portfolio’ , and display just them when selected one ?

I’d like to display a selected category – skill type – to setting ’ Fiterable’ of ‘Portfolio Style’ in ‘Portfolio Settings’ . Or can I make a list of Portfolio category – skill type- like a list of category of ‘Blog’ ?

Please give me any tips or construction for it.

Codestag

Hey!

Thanks for purchasing one of our files, we truly appreciate it!

Support for all our themes is conducted through our support forum, please start a new thread over there and we will help you as soon as possible.

Support Forum | Where to find your “Item Purchase Code”

hi there just a quick question about excerpts … for some reason I can’t get my blog excerpt to look like the ones in the demo and i can’t seems to get rid of the shortcodes in excerpts as well. HELP!

Codestag

Hey!

Thanks for purchasing one of our files, we truly appreciate it!

Support for all our themes is conducted through our support forum, please start a new thread over there and we will help you as soon as possible.

Support Forum | Where to find your “Item Purchase Code”

Hi,

I am considering the Cluster theme for a client. There is a concern about theme name conflict.

Kindly see this ThemeForest link: http://themeforest.net/item/cluster-a-responsive-portfolio-wordpress-theme/2081291?sso?WT.ac=search_item&WT.seg_1=search_item&WT.z_author=ThemeProvince

This theme was launched a year before yours. The reason for my concern is WP updates from the admin panel. WP indicates if there is an update and if you opt in, does it directly from the theme page.

I have had a terrible experience when one of the prominent themes had a duplicate, and you can imagine the rest. They have since made some changes.

I would have expected ThemeForest to give the developers a warning of some kind when uploading a name overlap. Anyway, Your comment?

ThemeSwitcher

Thank you. One more Q. I don’t see a video example in your portfolio demo. Is it not possible to embed a Vimeo or YouTube video in the portfolio item?

Codestag

Unfortunately no. Let us know if you have any more questions. Thanks.

ThemeSwitcher

No more questions. Disappointed to let this go.

Hi,

I bought your template, i was wondering if there is some sample data available (sql or xml) for this theme. Let me know.

With kind regards,

Edwin Kruis

Codestag

Please head over to our support forum and under knowledgebase section you’ll find the XML file.

Thanks :)

Hi Some people might not realise but this theme looks well but most important, it is fast, even with my crappy internet. How did you make it so fast? am I Likely to get close to that speed without dedicated server? Did you place it on some super server, cdn etc? I tested it on a few computers and despite having 3 times more size, more requests and showing longer loading time than some of super light and fast sites, It loads much faster than them. Share your secret pls, before I buy it. One more thing it resizes the way it should, smooth nice transitions, very rare,specially with sites of this kind. Great job.

Codestag

Hi there,

Thanks for the kind words. We are just following the best coding practices. We are hosted on MediaTemple’s shared hosting, no super server or CDN. So it should remain same as it is now.

Let us know if you have any more questions. Thanks.

ohia Purchased

Hey there. Would it be possible to include an audio file section on the portfolio pages as well as the posts. I have a client that does voice over work, she purchased your theme upon my suggestion and this addition would be perfect for her.

ohia
ohia Purchased

Yes I was planning on that. Just really like the way yours is styled. Suppose I’ll just have to go to work on the CSS. Also would have loved to have the Voice Over work in the portfolio section.

ohia
ohia Purchased

I’m wanting the same thing for video. Do you ever plan to add video and audio to the portfolio items? It would make a lot of sense for folks who are not just designers. Are other people asking for this modification?

Codestag

We have no plans for adding video portfolio items but we might consider adding this in future updates. Thanks.

Pre -sale:

Q: Is it possible to have the same header image height on all pages as the homepage (Taller)?

Q: Is it possible to place next/previous arrows on the Homepage slider images?

Thanks

Codestag

Both are possible with a little customisation. We can guide you through on our support forum once you purchase the file. Thanks.

Hi 1-Can images in portfolio have smaller hight? I mean will I thumbnails adjust themselves to a new hight or they will stretch image to its original ratio?

2-Can a blog section have thumbnails like portfolio? Is there any difference between blog and portfolio from SEO point of view? Is a blog page likely to be better optimised than portfolio page? or it is just a name in url?

Thx

Codestag

1. Yes, it can have small height.

2. Blog section have featured images displayed above the content as you see here :: http://demo.codestag.com/cluster/blog-entries/. Besides, there is no difference from SEO point of view it’s just that you should have good content.

Let us know if you have any more questions. Thanks.

is it working with turkish letters such as http://i42.tinypic.com/2uj790h.jpg

Codestag

Guess it has something to do with font’s script. Can you make sure that you are seeing those characters over at Google Fonts? If yes, you will be able to see them in theme as well.

Let us know if you have any more questions. Thanks.

Hi there, I see people in this comment thread saying video is not supported. But why wouldn’t it work as an iframe/html embed? Thanks in advance.

Codestag

You can always embed iframe/html within a post as usual but they are talking about any separate field for that.

Let us know if you have any more questions. Thanks.

Is there a way to change the header font color?

Also is there a way to change footer color?

Codestag

Sure, you can do both. just open a ticket at http://support.codestag.com and we will guide you through.

Thanks!

Just wanted to see do you think you guys will be adding WooCommerce to this theme anytime soon??

Worst theme I have ever worked with, not impressed and will not be using again & I don`t often complain!!

Default-user

Trust me I have tried being patient but with the site due to go live last week for my client I am slowly running out of patience & my client is considering a whole new design as she has also lost confidence in the theme.

I cannot possibly see how this is an issue at my end as I have also been working on 4 other themes for other clients and no such issues so do not appreciate you trying to put the blame on to me. How come you can respond to a negative comment on here within seconds but fail to reply to an urgent ticket raised with your support team?

Codestag

Hello again.

I am not trying to put the blame on you. Every theme is different and as you know there might be a number of reasons why a thing would break and/or would not work. When such issues occur we are always there to try and solve them.

About the support: We have some a specific schedule and workflow on assisting with support. Also, we are a team of people with different schedules. Please also note the time difference.

Thanks.

Codestag

Hi,

We’ve just responded to your ticket on our support forum, as I see you submitted the ticket around 8 hours ago and posted the response here immediately. Please note that it may take upto 24 hours for any ticket to be responded depending on the queue and availability of support staff.

All issues you mentioned in ticket is not present on our demo server and could be caused with any of the plugin you are using.

We’ve asked a few details to you in the support ticket, looking forward to receive them.

Hi I like very much the theme. Is it possible to see the admin demo? thanks! best regards

orsonia
orsonia Purchased

Thanks! I´ve just buyed this theme! :)

orsonia
orsonia Purchased

I mean, “bought”, sorry my bad english, ;)

Codestag

Never mind :) Let us know if you need any help over at support forum.

Pre-purchase question about the filterable portfolio – and this easily be changed from “skills” to something like “tags” or “sorting items”.

Unfortunately “skills” isn’t the best blanket term for an agency.

Thanks!

Codestag

This will require making some changes in different pages. We can guide you on our support forum for making this change. Just create a new ticket after purchasing the theme. Cheers :)

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