This author is away and may not respond to support questions until they return in 3 days.

192 comments found

Support Now Available!

We are finally back and will be providing support for customers who have purchased our products since I have been busy over the past year due to personal reasons.

We have disabled the forum we used to use due to certain spam problems. For now please use the item comments section here for support!

We also apologise for any inconvenience we may have caused whilst we have been absent in terms of support questions although this it is not mandatory for authors to provide support, we understand how hard it is to get used to a new theme!

Regards, George ThemeProvince

z1k0s95 Purchased

Hi there,

I would like to make the font of the menu elements and submenu elements bigger than they already are please ?

Thanks

ThemeProvince

Hi there,

1. Open the stylesheet for the theme. (style.css)

2. Go to line 174 in a text editor and it will allow you to change the size of the font for the navigation.

3. Upload the edited file to your server and replace the old one.

Thanks, G

z1k0s95
z1k0s95 Purchased

thank you, is there a way of using custom CSS to change that ?

ThemeProvince

There is no custom css field in this particular theme.

Thanks, G

Is this a wordpress theme?

Default-user

Yes, I did, I purchased 2 templates Slasher and Ciuter but they both don’t work, give me the same error when I try to upload them

ThemeProvince

We don’t have a theme called Slasher :/

Default-user

Sorry, I posted it in the wrong place

inlace Purchased

Hi there!!! When I am uploading to my portfolios, the images are getting all out of wack. Also I am not able to sort the images by filename, and reordering them does not work… This theme needs an update BAD… :/

ThemeProvince

Add the following css to framework/gallery/css/gallery.css:

.menu_order input { padding: 0px; } p.search-box { position: static; }

Hi, the menus on the left bounce up and down when you hover. Is there any way the menu could be a tool tip/dropdown rather than the accordion effect?

Thanks

ThemeProvince

The menu has only the functionality in the demo. Any other type would require some premium customisation.

Hello,

I use the cluster theme. My website has been hacked www.amatthewpeterson.com.

My hosting has recommended I update my web software. Are there any updates available for this theme?

Thank you, matthew

ThemeProvince

There are no security problems with this theme since all the code is written ourselves. Your WordPress has not been hacked through the theme but via other means.

Hi ! I want to add woocommerce on my website using your theme, but the shop page does not display properly : http://jtceram.com/shop/ Any idea on how to fix it ?

Thanks :)

ThemeProvince

Themes have support this plugin to display correctly. This theme does not support Woocommerce.

Hi, is it intended, that Cluster supported WordPress 4.0 – in the future?

Thanks

ThemeProvince

Right now, have you got a bug to report?

Default-user

Yes! I have got updated to 4.0, and the complete page bar have been destroyed. Fortunately, i had an Backup tu 3.0!

ThemeProvince

“complete page bar” What is this?

mau2204 Purchased

Hello. How to remove the maximize button in the photo?

ThemeProvince

Add the following code to the theme stylesheet.

a.pp_expand {display: none; opacity: 0;}

Hi,

is it possible to have sub-categories in the portfolio section? E.g. a dropdown menue similar to “FULLSCREEN” etc. for example not just with the categories “Men” “Women” “interiors” “…”

but with

“Men” “Men1” “Men2” “Men3” … “Women” “Women1” “Women2” “Women3” … “Interiors” “Interior1” “Interior2” “Interior3” …

Every sub categorie should be an own slideshow like on the front page.

Better instead of the menue items “Walls”, Galleries”, etc. immediately the particular categories with their dropdown sub-categories.

I like the slideshow on the front page, but want to have a differentiated control of the photo content.

Hope you know what I mean.

Thanks a lot!

ThemeProvince

“If I get you right, I will have there just the main-categories without the sub-categories.”

Yes.

“If I choose a main-categorie out of the portfolio navigation, will there shown then all photos in the slideshow, including every sub category?”

Yes, but you can create a different portfolio for each sub category.

“Is it possible to use the Google font library?”

This will require you to know css and implement it yourself.

“And is it possible to place my logo in the upper left corner instead of a just a lettering?”

Yes

Default-user

Uh-huh. Thanks. And which fonts are used standardly for the menue, etc.? That isn’t a system font, isn’t it?

ThemeProvince

The font system is cufon and the font used is FF Good.

I have updated Theme Cluster to WordPress 4.0 – and the complete categories will be destroyed. I thought, you´ve optimized the Theme to WordPress 4.0?

ThemeProvince

This theme is compatible with 4.0

Hi. I want to explore your theme.

But comes a strange screen. (Live Preview click…) http://labs.burntfeathers.com/?theme=cluster

Would suffered a hack?

ThemeProvince

Cheers for telling us! This sucks :(

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