570 comments found

  • Bought between 100 and 499 items
  • Has been a member for 2-3 years
  • United States
marius7 Purchased

I just purchased the theme, and imported the xml file that was included, but didn’t get the same effect as the live demo. Are you able to send me the dummy content file that resembles your live demo? I find that it almost always has a lot more features than I can read from the help files and makes me understand the theme better.

Cheers. saweiler@ymail.com
e404
e404 Author

The sample content file is created from our demo website. Unfortunately the WordPress importer can’t import website and theme options, so you have to set them manually (you can find some details in the theme documentation).

If you have any troubles or question don’t be afraid to ask.

Default-user
marius7 Purchased

Thanks for the prompt reply. I got it to work. My problem now is that when I visit the website, it takes me to the “blog” entries section, as opposed to the homepage. I have to click on Home every time I want to go to the main page. Any thoughts? Thanks

e404
e404 Author

You didn’t set a static home page – you can find instructions in the theme documentation. You can also read about setting up a static front page in the WordPress documentation.

Default-user
marius7 Purchased

Thanks for your previous fast replies. I hate to be a nuisance, but I am having a hard time figuring out how to remove everything below the slider (except the footer) – I read documentation, but I still can’t figure it out. Could you please advise?

e404
e404 Author

You should edit your home page and remove all the content. Additionally you should disable the Intro Text Box for the home page (Theme Options -> Intro Text Box -> Intro Text Box for Home Page -> Disabled).

Default-user
marius7 Purchased

So far I am very happy with the theme. I will give it a 5 stars. However, I was working on this page http://bit.ly/vZpqoi – Everything looked great, but then I added another according and now it looks ugly, not at all the way you designed it. What could I have done wrong?

-Update: I figured it out. No need to Reply. Thanks so much!

e404
e404 Author

I’m happy you like the theme and I’m glad you have solved your problem. :)

Default-user
marius7 Purchased

Hello again e404 – I sent you an email via your profile. Whenever you have the chance to respond it would be great. No urgent need to get it resolved at this point. Thanks again!

e404
e404 Author

I’ve sent a reply.

  • Bought between 100 and 499 items
  • Has been a member for 2-3 years
  • United States

Just letting you know your live demo is down – error says problem is connecting w/ database.

e404
e404 Author

Yes, I know – we have some problems with our webserver. Thanks for the info. :)

  • Bought between 1 and 9 items
  • Has been a member for 3-4 years
  • Referred between 1 and 9 users
  • United States

I am having horrible timthumb problems. The script is working (sliders sliding, references giving) but no images show. All of the sudden timthumb has lost permissions. When I right click on any image (or where the image should be) that has been affected by the timthumb sciript, I get…

“403 Permission Denied You do not have permission for this request /wp-content/themes/cold/lib/timthumb.php?src=http://rockwilmington.com/wp-content/uploads/2012/03/service-101-940x360.jpg&w=930&h=350&zc=1

When I say all of the sudden, I mean one day it works the next morning, not so much – without ever lifting a finger.

I have CHGMOD 777 “timthumb.php” and ”/cache/” (also tried ‘755’) I have upgraded to the latest timthumb.php. I have reinstalled cold theme, turned off plugins, reinstalled plugins. I’ve tried relative links to images, absolute links. My site does not use www. Image extensions are all valid. I am not hosted with Hostgator. I am hosted with Bluehost, whom I have sent a trouble ticket to see if they did anything that would interfere with this script.

Any ideas?

Here is the site and some examples of affected images… http://rockwilmington.com (slider at top of page) http://rockwilmington.com/about-2/baptism/ (image is supposed to be above the word “Baptism” at the top of the body area.
e404
e404 Author

You have problems with folders permissions. To fix this isses as quick as possible please send me an e-mail with your FTP login and password – I’ll help you with that.

By the way: don’t change any script permissions to 777. It’s not secure.

  • Bought between 1 and 9 items
  • Has been a member for 3-4 years
  • Referred between 1 and 9 users
  • United States

I just sent you a direct twitter message with temporary ftp credentials. You’ll notice the username contains a different url than rockwilmington. We have several sites hosted on the same account. Thank you so much for your help.

e404
e404 Author

I didn’t get any Twitter message from you. Please send login informations via an e-mail (through our profile page).

  • Bought between 1 and 9 items
  • Has been a member for 3-4 years
  • Referred between 1 and 9 users
  • United States

oh, and I changed the permissions back to 755.

  • Bought between 1 and 9 items
  • Has been a member for 3-4 years
  • Referred between 1 and 9 users
  • United States

Ah, there it is. I had just found it. And, I just sent it.

e404
e404 Author

Problem solved. There was a .htaccess file blocking an access to all *.php files. I’ve emailed you details.

  • Bought between 1 and 9 items
  • Has been a member for 3-4 years
  • Referred between 1 and 9 users
  • United States

You are my hero for the day… maybe the week. :)

Can you shoot me a quick email telling me which folders were affected so I can troubleshoot it if it ever happens again?

e404
e404 Author

I have sent you an email.

  • Bought between 1 and 9 items
  • Has been a member for 3-4 years
  • Referred between 1 and 9 users
  • United States

You rock. Truly. Thank you.

C

  • Bought between 1 and 9 items
  • Has been a member for 3-4 years
  • Referred between 1 and 9 users
  • United States

One last thing. Sorry, i thought for sure my all my problems had a common root. The visual editor is not working. It works if I switch back to twenty11 theme but does not work in cold theme. And I still have the problem with all plugins disabled. I even disabled them via ftp by renaming current plugins “plugins-old” and placing a clean “plugins” folder in case there were any broken plugins blocking my efforts. Didn’t work. Any ideas?

e404
e404 Author

This time I need your WP admin panel login and password to check it out. Please send me these informations via an e-mail.

  • Bought between 1 and 9 items
  • Has been a member for 3-4 years
  • Referred between 1 and 9 users
  • United States

Perfect. Thanks again.

You’ve been upgraded to two weeks hero status. :)

  • Has been a member for 3-4 years

Im not very techie at all – how can I display my contact # by social icons in upper right corner of header as in ice theme? tks

e404
e404 Author

Please ask your question using the account you have used to purchase the theme. Thank you.

Default-user

Sorry I thought I was.

Default-user

How do I do this? I’m in my account asking now. I must be going something wrong

e404
e404 Author

You didn’t buy the theme using this account. Please login to a different account or contact the ThemeForest support.

By the way: you are asking a question about the Ice Theme and this is the Cold Theme discussion.

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years
LL31583 Purchased

I just purchased the theme. Overall everything is working. But the menu is not showing up at all.

e404
e404 Author

You need to configure the menu using the WordPress menu system (Appearance -> Menus). You can read more about managing WP menus here.

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

using this theme for my website but it is running sooo slow? I have the theme on my dedicated server and we have other wordpress isntalls on and they are all running fine?

e404
e404 Author

Please ask your question using the account you have used to purchase the theme. Thank you.

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

:bigsmile: I am a complete novice but I have managed to put together a fairly decent looking site in just a couple of days. I think this theme is a bargain and is flexible enough to give your site a professional but individualised look without too much hassle.

e404
e404 Author

Thank you for good words. :)

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
Win-kike Purchased

Please help me …

Tell me please why does not work the Nivo Slider on my webpage? We have wp-multisite http://apartment-budapest.at/dienstleistungen (wrong) http://premiumapartman.hu/extra-szolgaltatasok/ (good)
e404
e404 Author

Please send me an e-mail through the contact form on our profile page and I’ll send you the multisite fix.

  • Bought between 1 and 9 items
  • Has been a member for 3-4 years
  • Spain
tim3dnet Purchased

Hi e404. I think the same as ElectricAnt. Great theme. I’m also a novice editing themes, but I’ve seen it easy to configure and modify.. Thanks.

But I have one issue with the shortcodes and posting images.

-First time I uploaded an image to the post, it showed perfectly the prettyPhoto style, the image and the shadow, and I didn’t used any short code… but the later tests, none of them worked by themselves.

-I see the shortcodes button, but I allways get the message “You are not allowed to be here”,. How can I fix it?

-When I use the shortcodes manually, I’ve used the same you have here http://e404themes.com/cold/shortcodes/images/ , they don’t work properly. here is my exapmle: http://www.cgmaniac.com/blog/ Trying to see the “suppoused” image in another tab I got an error with tinythumbs.php permissions, but even changing them to 777, it didn’t fixed anything.

- My last solution was to go back to “nextgen gallery” (I’ve been using it previously) but I have lots problems with it now (I’ve read the issue the user “golosiy” had 2 months ago (page 20) ).. so I uninstalled it. But as well I’d like to know the solution you gave him if possible.

I’ve got the 1.11 versiond of the template and 3.3.1 version of wordpress.

Thanks.

e404
e404 Author

Please change the ‘cache’ folder permissions to 755 or 777 – this will solve all your images and TimThumb problems. Of course image shadows require to use the [image] shortcode.

The problem with shortcode manager is caused by some problem with your WordPress permissions. Please send me your WP admin login and password and I’ll check it out.

Golosiy had a problem with featured images taken from the NextGen Gallery plugin. I don’t know about any other issues.

tim3dnet
tim3dnet Purchased

Wow, thanks, as easy as this!

About the shortcode manager, as you told me it could be a problem with WP permissions, I created a new admin User, and then it started working, for the new user as well as for the first one. Thanks!

About next gen .. oops, you are right, he had a problem with the feature images, right, not the same as mine. Mine was adding images to the post with the nextgen button. But as the problem with the shortcode is fixed, I tried intalling nextgen again and, voila! it works!

Thanks for your help with the cache permissions, and thanks as well for your great theme. :)

  • Bought between 1 and 9 items
  • Has been a member for 3-4 years
samsalek Purchased

I can’t get the slider to only appear on the home page of the blog, that option is not working! any ideas?

e404
e404 Author

There are two main sliders – the home page slider and the blog slider. You need to disable the slider for the home page (Theme Options -> Home Page Options) and enable it for the blog page (Theme Options -> Blog Options). Of course if you have the blog on the home page the blog options will affect your home page.

e404
e404 Author

Sorry, I have misunderstand you.

The “Show Slider on Blog Home Page Only” works like this: the slider is shown on blog home page and on all its subpages (i.e. on the second blog page), but is not shown on the tags page, the categories page and the single post page. If you want the slider to be shown only on the first blog page, please send me an e-mail and I’ll send you the modification.

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years
  • Spain
jairo522 Purchased

Hi, I bought the template but I have a little problem the slider does not go, I follow the instructions in the template, but it will not .. none, (nivo, accordion, gallery) in order and I need, all I hope the answer, greetings and thanks in advance

e404
e404 Author

Did you pick the Home Page template for your home page?

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years
  • Spain
jairo522 Purchased

yes, that’s what I did but the slider does not work … I put the pictures in slides but it will not for the website link is: http://rutasvietnam.com/

e404
e404 Author

There is a problem with the TimThumb on your server, probably caused by the incorrect document root. Please send me an e-mail with your FTP login and password and I’ll fix this for you.

  • Microlancer Beta Tester
  • Elite Author
  • Europe
  • Exclusive Author
  • Has been a member for 3-4 years
  • Referred between 50 and 99 users
  • Bought between 1 and 9 items
  • Sold between 100 000 and 250 000 dollars
e404 Author

The new Cold Theme update is ready for a download. We have added two sortable portfolio templates – you can check them here (4 columns) and here (3 columns).

The full changelog can be found in the item description.

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