177 comments found

  • Bought between 50 and 99 items
  • Has been a member for 1-2 years
  • United States

Hi RenkliBeyaz,

Great work but I am having an issue uploading it to my site. It say that it is missing thestyle.css stylesheet. Thank you in advance for you consideration in this matter…

Kenneth J

RenkliBeyaz

Hi, Kenneth_j 1. First download the theme from themeforest 2. Delete theme files from server 3. Upload new files Thanks.

  • Bought between 50 and 99 items
  • Has been a member for 2-3 years

Hello I purchased your theme and trying to connect to support at http://renklibeyaz.com/forum/ but no luck. entering my purchase code and inserting my email address and since one week still nothing in my email inbox from you. Are u providing support or no.

Please advice

Thank you

Best regards

RenkliBeyaz

Hi Erikpelle,

We sent a mail but your mail addres is not working. (ko….kt@4cle…..gn.sksk)

Thanks.

Default-user

Hello and thank you for your reply.

The email when FIRST time was entered at support was entered incorrectly and after it was impossible to contact you at any support.

The correct email is this one which is in themeforest >>> marketing@4cled*gn.sk

Thank you.

Regards Erik

Default-user

I can send u the correct email in your support email or provide how to proceed as I do not want to leave my email at public …

RenkliBeyaz

Hi, We sent a mail.

Default-user

thank you I got your mail

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years
xrip66 Purchased

Hi i’m getting an XMLHttpRequest cannot load error when i try to integrate a store plugin.can anyone help me?

RenkliBeyaz

If you move your question to our support forum we can investigate your problem. But this theme does not support ecommerce plugins.

Default-user
xrip66 Purchased

how do i do this?

RenkliBeyaz

First you should use your theme without ajax. And you should make your css and maybe you need some php codes. These are just few suggestions.This theme does not support store plugin as the default.

Default-user
xrip66 Purchased

no it isnt that.When History api is enabled it does not allow external links.is there a work around?

RenkliBeyaz

We can figure out external link problem. Please sing up our support forum and write your url to us on forum. http://renklibeyaz.com/forum

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
momiaa Purchased

Hello I have a problem viewing the videos on mobile. When visiting the site on android devices, the video section can not be displayed. Can you see whats going on?

RenkliBeyaz

Hi, Could you move your questions to our forum page. Our Support Team gladly to help you.

Thanks.

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years
  • United States

The COLDFUSION submenu does not work properly. When you add more than one word in the submenu, ie. “contact us” vs “contact” the menu jumps all over the site. You can see it here www.michaelbassolino.com/style

I’ve contacted Renklibeyaz support and and each time I get a different answer as to why the menu is not working. Their responeses in English are difficult to understand and do not offer a clear solution to the menu glitch.

RenkliBeyaz

Hello carinocreative,

I’ve checked your web site. Your menu working like our demo. I can’t say it is perfect in our demo too. But as you can see, it is not an usual menu. Maybe it can have little bug but these are not major problems.

Thanks.

carinocreative

Hi RenkliBeyaz,

When you scroll over the navigation on my site, it DOES NOT work like your themeforest demo. Your demo does not push down or jump around erratically when hovered over as my site does. www.michaelbassolino.com/style

You say this issue is a “LITTLE BUG”, however my users have complained that the menu is difficult to navigate.

You still offer no resolution to the problem. This has been an isse for nearly a nearly 1 month.

RenkliBeyaz

Maybe we couldn’t understand your issue exactly. If you can record your screen we can investigate your problem. You can can use http://www.screenr.com/ or similar software for this.

Thanks.

carinocreative

Screen Shot recording -> https://vimeo.com/93187492

RenkliBeyaz

Hello, this is not a bug. As you know you can use unlimited menu item but it is not possible for all resolutions. You sould use less menu item on first level of the menu or you should use short text in second level of the menu. Or you can use responsive menu with a little css changing for low resolution. For example @media only screen and (max-width: 1024px){ #menu-container .menu-header{display:none;} #menu-container .menu-dropdown{display:block;} }

carinocreative

Making the menu text shorter is not an option.

As I said several times before in my support posts: I AM NOT A CODER. I do not know how to use css, php, or java. That is why I bought a TEMPLATE instead of designing something from scratch.

I will have to pay a css coder to fix this issue.

RenkliBeyaz

As we said it is not a bug. You should change count of your menu items or/and you should change length of the sub menu texts. If you compaire you’ll see that you have used more than demo. But we just tried to help you with a part of code.

Thank you.

carinocreative

I understand this is a CSS issue. I recommend updating the menu CSS in your next version so the menu is more scaleable.

Thank you

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

I’m having problems with video background. When I select bg stretch on the admin panel, the background stretches vertically only. How do i fix it?

RenkliBeyaz

Please move your question to our support forum. We will help you asap. http://renklibeyaz.com/forum

  • Bought between 100 and 499 items
  • Has been a member for 3-4 years
  • Turkey

Will there be an update for 3.9?

RenkliBeyaz

Hi jackal07, Theme is working healthy with v.3.9. we gladly help you if you have any problems. Please visit our forum page. http://renklibeyaz.com/forum Thanks

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Absolutely a great theme and I’ll buy it. Would you please clarify few points since I’ve checked previous comments and most of them are old, almost one year back; 1-Is it working properly on Wordpress 3.9.1? (Im shifting to wordpress because of your beautiful theme) 2-Is it updated for security issues like hackers or junk commenters (I receive 1000 junk comments per day on my old blog) 3-any update to add shop or ecommerce plugins? (there are full page themes supporting ecommerce but I dont like them) 4-Does it supporting e.g. “fotomoto” or other apps providing online print facilities to sell my photos online? 5-password for particular galleries still open in a basic page or inside website? 6-Is it possible to add a search on top header under logo? 7-How many galleries can be added in total? 8-is it supporting UTF8, to put different language as links? Sorry if it is too long :( I do appreciate for your prompt answer :)

RenkliBeyaz

1- yes 2-fixed it 3-unfortunatelly not 4-I don’t know this plugin but probably no. Because it is work with ajax. 5-Yes 6-We don’t get cusmtomize, everythink possible if you can. 7- there is no limit for galleries. 8-WP suppports UTF8, there is a translation files you can translate them. But there is no WPML support.

Thanks.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hi, i want to buy this great theme, but just a couple of questions before to check. Can I customize the sounds on rollovers to my own sounds? will it work with woo commerce? Many thanks

RenkliBeyaz

You can change all sound but this theme does not support woocommerce.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

I’ve checked in ipod, forget abut video even photos on bachground not showing, only titles passing and on footer it is counting but absolutely no picture on background. why such a beautiful theme is not working on ipod and iphone? Nowadays most of the photo agents and clients using ipods/iphones to review photographers portfolios, is there any chance to fix these points? I really dont wanna go for another theme :(

RenkliBeyaz

Unfortunatelly this is not a usual. Iphone and Ipad does not support video on background. We try to find an alternative solution for this problem in our FlowAway theme. Maybe you can check on them.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hello, can i default the page to automatically mute a video background’s audio?

RenkliBeyaz

Hi Glamsmash, Theme has “Bg Audio Mute While Play Video” option in admin page. Thanks.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hi RenkliBeyaz I requested for the username and password for my forum access, but I’m not getting any email back, I have also emailed the email address on top of this thread but still no feedback. Please help how I can communicate our issue on how to make the video play automatically in the background when using a mobile. We have purchased 2 of your themes, this one and Ghost, so hopefully we could get some help. Thanks.

RenkliBeyaz

Hi Alexanderberlinnyc, We sent login infos to co….t@alex…..erlin.com mail address.

Thanks.

Default-user

Hi Renkli thank you, I”ll check, just a quick question, what’s the ideal video size when embedding a video on to the background homepage?

RenkliBeyaz

Hi again, 640×480 size is functional.

Thanks.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Anyone knows if this theme can be used with qTranslate or WPML plugins to build a multilingual site?

Thanks!

RenkliBeyaz

Hello Jorge_rodriguez_cros,

Unfortunately theme does not support WPML pluggins.

Thanks for interesting our themes.

Default-user

Ok, thanks for your reply!

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

Hi RenkliBeyaz,,, i like your awesome theme and your design,,, i want to use it as a gallery for other theme so is it possible to have 100+ different pages with different gallery on it , like it is WEDDING gallery in your template,,, and i will use 5 wordpress sites to get 5 different backgrounds for 5 different sections i have, thank you

RenkliBeyaz

Hi Studiolux,

Thank you for interesting our theme CouldFusion. Unfortunately Theme does not support create different background gallery for every page. But Ghost and FlowAway Themes supoort diffrent bakground gallery for each page.

Thanks.

  • Bought between 1 and 9 items
  • Has been a member for 3-4 years

Hello guys. Congratulations for the work. Gorgeous template! But you could take me a question? The “Bg Items Stretch option” does not work. What can be happening?

Default-user
to better show, follow the link of two images with the error: http://www.mfernandes.net.br/loto/error_image1.jpg http://www.mfernandes.net.br/loto/error_image2.jpg

Thank you

RenkliBeyaz

Hello mfernades72,

Thank you very much for lovely words. We checked url with cross browsers and we did not found any issue.

http://imgur.com/5Pk4oj6

Please visit our forum page http://renklibeyaz.com/forum for all questions.

Thanks again.

Default-user

Hello guys.

Thanks for answering. But I have another question.

I need a swf background stay in my frontpage. But inside that has a swf video that is triggered by a button. Is that possible?

Again appreciate the help.

RenkliBeyaz

Hi again,

This button can work if you remove mark from RB Admin > Interface Option > Bg Pattern .

Thanks.

Default-user

Hi guys.

Thank you for answering me so quickly. You are to be congratulated, not only because the template is wonderful but the support was fantastic.

Congratulations!

RenkliBeyaz

Thank you very much Mfernades72, Have a nice day.

  • Australia
  • Bought between 10 and 49 items
  • Has been a member for 3-4 years

Hi, I would say its a nice theme.

To fit a client’s project, bottom navigation is needed and have it sticky. Do you think its easy to customise to achieve this?

Thanks. A.

RenkliBeyaz

Hi AndrewCHK,

Thanks for interesting our theme ColdFusion. Theme’s footer side has thumbnail navigation of Background Slider. Unfortunately it is hard to move theme’s main navigation to bottom side.

Thanks.

Default-user

Thanks for the quick reply.

Can I just change the code by moving the navigation part from the header, place in the footer and make sticky. I will let go the footer and the thumbnail altogether.

A.

RenkliBeyaz

Hi Again,

Unfortunately it is hard, move the navigation to bottom. There is almost seem to write new codes. Because to many elements depend on header codes.

Thanks.

  • Bought between 50 and 99 items
  • Has been a member for 1-2 years

hello congratulations great work…2 questions before i buy.

1.the videos run like an youtube list? or need slider each one?

2.embeed videos 3rd part?

3i want in portuguese…easy translate files? one or many files?

RenkliBeyaz

Hello again, Theme has background galery and you can add youtube vimeo and self hosted videos like slider. Also you can edit theme PO file for other language with PO edit .

Thanks for interesting our themes.

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