Discussion on Colinus - Multi-Purpose Responsive Magento Theme

338 comments found

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hi, I am interested in this theme. Prior to my purchase I have a few queries:

1. Demo is missing About Us, Privacy Policy, Contact Us, Customer Service etc pages. I am just wondering how these pages might get integrated? 2. Does the theme also support Magento 1.8.1.0?

Thanks for your time…

Sara

linharex

Hello,

Thank for interested in my theme, the demo of contact us page is here: http://m.yestheme.com/mt_colinus/contacts

The rest of other pages will be added as static pages and you can add it via backend. They will show as you wish when you create the static pages.

Yes, this theme is support magento 1.8.x

Best regards, Linh

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

Greetings,

I’ve submitted a support request via your ticketing system. I cannot edit the home CMS page. Any help you can provide is greatly appreciated.

Bill

linharex

Hello,

To edit homepage cms, please go to this page: CMS -> Pages and edit the cms page you have assigned as the Homepage in Configuration Page.

I can’t see your ticket, did you submit it? My support system here: http://arex.ticksy.com/

Please try to use the email form on this page, maybe the ticket system has error currently: http://themeforest.net/user/linharex

Best regards, Linh

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

Linh,

I just sent you a direct message ..

Thanks, Bill

linharex

Hello,

I have replied your email.

Best regards, Linh

  • Bought between 1 and 9 items
  • Exclusive Author
  • Has been a member for 2-3 years
  • Italy

hi, I would like to know if you can put the smart menu on the left and if you can change the height of the slider in the full width of the site. Thank you.

linharex

Hello,

Thank you for interested in our theme

1 – Yes the smart menu can be moved to the left or right. 2 – The slider can be change the height by edit the setting param in admin page.

Best regards, Linh

  • Bought between 1 and 9 items
  • Exclusive Author
  • Has been a member for 2-3 years
  • Italy

Hi. where i find the mt slider package? Thank you!

linharex

Hello,

Thank you for using our theme, The MT Slideshow extension has included in the theme installation file. You don’t need to install it separate.

Best regards, Linh

  • Bought between 1 and 9 items
  • Exclusive Author
  • Has been a member for 2-3 years
  • Italy

hi, I followed the instructions to install the theme as a separate installation of the theme, but when I have uploaded all the files if I access the site I get this message: There has been an error processing your request Exception printing is disabled by default for security reasons.

SQLSTATE[42S02]: Base table or view not found: 1146 Table ‘superfly_mage1.mage_mtslideshow_page’ doesn’t exist

linharex

Hi,

Could you please create the ticket here http://arex.ticksy.com We don’t provide support via commet system.

Best regards, Linh

Ale_info

i have just make a ticket but i have not received an answer, why the table mage_mtslideshow_page doesn’t exist? I have import the sample data in my database, what is the problem?

linharex

Hello,

I have fixed your problem and reply the ticket. During our TET holiday, the ticket response time will longer than normal as you see on the notice in support page.

Best regards, Linh

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hello Are you still supporting this theme? Are you doing any custom development? Are you the original creator of MT themes?

thanks

linharex

Hi,

Thank you for interested in our theme. Yes, I’m creator of MT Themes, still support this theme and available for custom development.

Best regards, Linh

  • Bought between 50 and 99 items
  • Exclusive Author
  • Has been a member for 3-4 years
  • Microlancer Beta Tester

Hi Linarex,

I am observing an ennoying bug when navigating with my iPhone. It seens that in the main navigation menu I cant’ go the sub categories. The dropdown doesn´t work and I only get the top categories. The little arrow I can see on my android device is missing on iPhone 4 and iPhone 5.

What am I doing wrong ?

Thanks.

linharex

Hi,

I’m checking my demo on iPhone, the dropdown icon still works, could you please send me the screenshot about the bug?

Best regards, Linh

Default-user

Ok, it was our mistake. Your demo helped us. It works like a charm now. Thank you.

linharex

Hi,

It is not a problem. We still need some one like you to improve our themes. Thank you so much.

Best regards, Linh

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

Hello friends!

I’ll put my website on HTTPS, but read on some forums that there may be some problems with certain templates for example, the lack of parameter “_Secure”, see below what I am saying:

A figure in php:

echo $ this-> getSkinUrl (‘images / btn_mini_search.gif’, array (‘_Secure’ => true));

A figure in the CMS pages: {{skin url = “images / figura.gif” _Secure = “true”}} The login page in php:

Mage :: getUrl (‘customer / account / login’, array (‘_Secure’ => true));

The template already offers me these options to not have problems with SSL?

linharex

Hi,

Thanks for using our theme, could you please open ticket here http://arex.ticksy.com

Best regards, Linh

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hi, I just bought the template and I’m having some issues. First of all, I’m using Magento in Portuguese, so if any technical word sounds slightly different, nevermind, ok?

I go to MT Colinus Admin- > System -> Settings. I’ve choosen Theme Styles – Customized.

The field “header background” color is NOT working, that means when you save these new settings, the system loads these new infos as you have choosen the “header backgroud pattern”! EVEN though “NONE” is already (and always) been selected at background pattern option.

linharex

Hi,

Thank you for using our theme.

Could you please create the ticket here: http://arex.ticksy.com We don’t provide support via comment system. It is hard to manage your problem here.

Best regards, Linh

Default-user

LIhn, I already have posted a ticket at the forum, but so far no one has replied to me. Also, I just logged in at my account at the Forum and when I click on “Recent tickets”, nothing appears!

linharex

Hi,

Could you please show me your ticket id? Or resubmit the ticket here http://arex.ticksy.com is that the address you have submitted the ticket?

linharex

I never close/delete the open ticket. So i think you didn’t create the ticket on our ticket system

Default-user

Yes, I’ve successfully created, accordingly to your system. But now I can’t find it. Plus, when I go to my account at themeforest and try to find my purchase code (strictly following the instructions), nothing appears. Is the purchase code the same code as the order number? I

Default-user

ON your instructions on how to get the purchase code, it says there is a “Dropdown” menu that I can see the purchase code. But there is NOT this dropdown menu. Whenever I click on the Download button…it starts downloading the theme again!

Default-user

I’ve created the ticket AGAIN. Here it is: “Your new ticket has been submitted! Based on Arex Works’s previous tickets, you should expect a response within 2 Hours”.

Default-user

The same exactly automatic message I got before.

Default-user

[PRIVATE] Ticket #161143

linharex

Thanks, your ticket will be replied ASAP

Default-user

Ok. I hope I was clear pointing out the issue.

Default-user

Great, problem fixed! Quick response, quick solution, great!

linharex

Thanks for your kind words, If you have any other problem, please create the other ticket. One again, the TF Comment System is not good enough to provide support.

Best regards, Linh

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hi, Very unfortunate that you don’t have a forum for support. I hate having to wait for replies to questions that are probably already answered via your ticket system.

Anyway, I have a client that had a website built using your theme. I can’t locate the documentation anywhere, and you haven’t answered all comment on here, so I hoped you may be able to tell me:

How is the facebook feed changed to our Facebook account? Obviously the Social icons are fine, just not the feed.

Appreciate your response.

linharex

Hi,

I have support system at this address: http://arex.ticksy.com I don’t see any ticket open by you. I usually answer all tickets within 2-3 hours.

Unzip the file you have downloaded, you will see MT_Colinus_Userguide, please open document.html file, you will see the guide.

Best regards, Linh

Default-user

Thanks for the reply. I don’t have the package file. A friend has a website build with your theme (by another company), I am helping him to finish the site so he can go live. The only thing we need to do is change the Facebook account on the feed.

Surely, you are able to just tell me how that’s done?

Thanks

linharex

Hi,

Please try to ask that company. Or you need to open the ticket here http://arex.ticksy.com . We dont provide the support via TF comments system.

Best regards, Linh

linharex

Please try to go this page: MagenThemes -> MT Colinus Admin -> Configuration and Open tab Facebook & Twitter module.

You will see “Facebook Page URL:”, change this url to change the facebook likebox.

To change the facebook url of the floating icon, please open “Other Config” tab, then change the “Facebook url” param.

Best regards, Linh

Default-user

Thank you for your reply.

Please take a look at this: http://www.fieldchief.com.au/mtcolinusadmin.pdf

You’ll see that I have completed the “Other Config/Facebook url” field, But do not see “Facebook & Twitter module/Facebook Page url”

This is why I don’t know where to change it.

I appreciate your help here.

linharex

Hi,

You should open the ticket at our ticket system

Default-user

I don’t have a purchase code, I didn’t purchase the theme. the developer in another country built the website. So I can’t submit a ticket!!!!!!

Seriously, is it this hard to put a facebook feed on your theme?

Where do I change the url?????

linharex

Hi,

I have show you how to change the url please read it. You can submit the ticket in other support category. You might not received free bug support if you don’t have purchase code.

Regards, Linh

Default-user

Everything is now great. Lukas was able to fix it for me. Thanks mate!

It seems I had an older version of the theme…

linharex

Glad to see your problem fixed.

Remember that you can’t get latest version because you don’t have purchase code. You will need retrieve it from your partner or purchase for a new license to get the support.

Best regards, Linh

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

HI,

we have purchased this theme for our website. We are having issues implementing Home Page Slider. We have 3 sliders available in admin “MT FlexSlider,MT CooSlider, MT OneByOne” . we have enabled all 1 by 1 to check which one is working. None of them is working. please help us, our temporary website url is http://tiffanyrichards.neowebservices.co.uk/index.php/ .

Please check it and let us know how to configure it. Let us know if you need our admin url and details.

Thanks

linharex

Hi,

Please create the ticket here: http://arex.ticksy.com/ We will check and reply your ticket ASAP.

The MT CooSlider slider has some bugs so we don’t suggest you to use it, please try MT FlexSlider or OneByOne.

Best regards, Linh

linharex

It seems you have created 2 onebyone slider on the homepage, please try to delete one of them.

Best regards, Linh

Default-user

Hi Themeforest Team,

we have implemented it only once, we have created images slides 1,2 from backend, and applied “onebyone” slider as a option. It created twice on frontend automatically. we did not do anything in code. , please guide us what we can do?

Thanks

linharex

Hi, please create the ticket, please also provide admin and ftp

we will check and reply you asap

Best regards, Linh

Default-user

where I can create the ticket?

linharex
http://arex.ticksy.com

your ticket will be checked and we reply asap

Best regards, Linh

  • Bought between 1 and 9 items
  • Exclusive Author
  • Has been a member for 2-3 years
  • Italy

The best template ever for Magento! As I think many of you are desperately looking for a great template for the web and mobile as I was, that is versatile from every point of view, how fast operations, easily understandable in view of the products, with simple but attractive interface, and all this I found in MT Colinus! Add to that excellent service and a lot of ease in the change and you will have what you are looking for! Recommended by, Alessandro Russo, buy it!

linharex

Hi Al,

Thanks so much for your very kind words

Best regards, Linh

  • Bought between 50 and 99 items
  • Has been a member for 3-4 years

Hi,

Great theme, I have deployed, have about 500 products up so far and everything is working great!

One question regarding a modification…

I would like the images in the mtproductscroller in the lower region of the site not to display zoomed in, rather display in the same scale as the “new products” on the home page…

is this possible… any clues on how to fix?

Kind Regards

Dk

linharex

Hi,

Thank you so much for using our theme. Could you please open the ticket at http://arex.ticksy.com We will check and reply the ticket ASAP.

Comment system is not good enought for support

Best regards, Linh

dereknovak

Hi Linh,

Awesome stuff…. I have submitted on ticksy…. Ticket #165150

Kind regards,

DK

linharex

Hi,

I’ve just replied your ticket, please check it.

Best regards, Lukas

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
  • Italy
anthaus Purchased

I installed this theme on my website and it works very well. When I had problems with the configuration, the support was fast and very kind. Maybe it should improve the documentation. I highly recommend it! ;)

linharex

Hi Anthaus,

Thank you so much for very kind words. Glad to know you love it :)

Regards, Linh

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
freakbs Purchased

Dear linharex,

first of all I would like to say WOW! The template works very well. But one thing is a problem. If I change some things in the admin of MT Colinus, maybe a static block, the background of the theme will be deleted and I have to set it new. After that it works. What could it be?? I’m using custom colors and “none” background.

Do you have an idea??

BR

linharex

Hi freakbs,

Thanks so much for purchase and your kind words about our theme.

Could you please open the ticket at http://arex.ticksy.com and show me your site url, I will check and reply you ASAP.

Best regards, Linh

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
  • Spain
sector04 Purchased
Yes, this theme is support magento 1.8.x

Best regards, Linh

It is NOT 1.8.1 Compatible.

linharex

Hi,

Could you please submit the ticket at http://arex.ticksy.com I will check and help you fix the problem ASAP

Best regards, Linh

  • Has been a member for 0-1 years

Nice temp!

I would like buy this theme but I will use this slider creator http://magentoslider.com/ (drag and drop is easy for me, I’m not technical guy).

They say it is compatible with all template. But if any bug your company will do support for me or I must ask the module company? Just wonder who will do support me?

linharex

Hi Mark,

Thanks so much for interested in our theme. If you are looking for a magento slider, why don’t you take a look at this revolution slider: http://www.arexmage.com/am-revolution-slider.html

This extension developed by us and hasn’t any problem when you run on our theme (Need small integration)

If you need backend demo, please use contact form and I will reply you.

If you buy the theme and the extension together, I offer you the slider installation service and integration for free.

As we don’t support 3rd party extension (see support tab), you should fix the problem yourself, or be paid to fix the problem.

Best regards, Linh

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