Discussion on Colinus - Multi-Purpose Responsive Magento Theme

345 comments found

I love this template very much! Very beautiful. I have a question. Can I use this theme for digital downloads? I want the checkout to be painless as possible, is there a way to disable needing the address and other information that is not needed at checkout for digital goods? IF so I will buy this theme.

Please let me know how to do this as well so it would be easier for me when I purchase. Thanks.

linharex

Hi,

As default of magento, the customer will not required to enter shipping address for virtual good product types, but the billing address is required by core of magento.

Best regards, Linh

CGinMotion

Thanks so much, billing is fine. I will be purchasing your file later today. Hope you keep updating it.

Hello, just checking in regarding version stability. Have read all the comments. Is the latest release now stable?

linharex

Yes it’s the latest version. FYI, please check the change log of this theme

Default-user

Hi linharex, have some questions will send via contact form

Hi linharex, ticket sent 864

linharex

Hello Jeff,

We’ve just answered your questions.

Cheers! Linh

Thanks Linh :)

Replied with more questions.

Cheers

Hi,

Please could somebody respond to ticket 873.

Many thanks, Andy

linharex

Hi, I have reply your ticket, please check it!

Best regards,

Linh

puntoweb Purchased

hi, excellent template, we have arranged almost everything, but now we have a problem with Paypal PRO, does not work? You have information to provide? You can check here: it.sereni.net

Thanks in advance, Enrico

linharex

Hi,

Please go to this page: http://support.9magentothemes.com/ then create the ticket.

Best regards, Linh

Hi Linh,

You promised to investigate deeply slider auto-loop movement. I checked and rechecked and I proved to you there is a bug there.

Even in your demo site auto-loop slider does not work properly, sometimes switches after 2-3 seconds, other times after 1 minute, following no specific rule … If I push < or > buttons it changes images and also affects next auto-loop movement.

I did send you detailed explanations about this issue in my still opened ticket.

Please reply to my ticket No. 844. Best regards.

the “subscribe to newsletter” area there is an arrow to click to subscribe, but in your documents there is a submit button. How do I get that button instead of this arrow?

Hello, I’m from Argentina. I want to buy this theme, but I need to know if you can install it on my hosting and teaching me how to use it. Supports Facebook? I need to be integrated with “DineroMail” of Argentina, is that possible? I know nothing about programming and the condition to buy this is only if you can install and customize. I hope your answer, Diego

linharex

Dear Diego,

Thank you so much for taking the time to contact us.

We haven’t provided the training services. But we provide the installation service, its cost $100.

We do provide the support via our ticket system http://support.9magentothemes.com/

We haven’t integrated “DineroMail” with magento.

We highly recommend you to hearing a local developer for maintaining your project.

Kind regards, Linh

ncotrona Purchased

Please advise regarding tickets 813 and 814, its been almost two weeks without a resolution.

linharex

How can we fix your issue when you changed all information (including admin and ftp account)?

You should download the latest version from themeforest and upgrade the theme yourself.

Default-user
ncotrona Purchased

Garbage Response….We provided the login information in the ticket…..Our logs show that NO ATTEMPT was made to login to our FTP or our ADMIN…. Login Information was provided and is correct. We have downloaded the latest version of themeforest and it still does not work and STILL HAS BUGS…..I have just updated my ticket with the login infromation AGAIN!!!!!

linharex

Hi,

I have logged to your ftp, admin and fixed some bugs on your server, the remain issues are checking by us as you describe on ticket number 904.

I have told you before close the tickets, you have make new one (904) and I’m still checking for the solution!

Best regards, Linh

I would like to buy this Theme again. But not until ALL the bugs are fixed. Please let me know when you expect to have this completed and bug free.

Seriously – not until All Bugs are fixed.

linharex

Hello,

FYI, please check the change logs. All bug are fixed.

Kind regards, Linh

ncotrona Purchased

imobileagency, the bugs are “NOT” fixed!!!! There are LOTS OF BUGS!!!!! All of which should be easy for this developer to fix, if they would take the time. We can even get a valid response, all the developer does is tell us that the bugs are fixed, yet, we still have the same issues…..Feel free to contact me to learn what issues I am experiencing and what the response or LACK of Response has been…I will be happy to share my experience with you.

linharex

How can we fix your issue when you changed all information (including admin and ftp account)?

You should download the latest version from themeforest and upgrade the theme yourself.

Default-user
ncotrona Purchased

Garbage Response….We provided the login information in the ticket…..Our logs show that NO ATTEMPT was made to login to our FTP or our ADMIN…. Login Information was provided and is correct. We have downloaded the latest version of themeforest and it still does not work and STILL HAS BUGS…..I have just updated my ticket with the login infromation AGAIN!!!!!

linharex

Hi,

I have logged to your ftp, admin and fixed some bugs on your server, the remain issues are checking by us as you describe on ticket number 904.

I have told you before close the tickets, you have make new one (904) and I’m still checking for the solution!

Best regards, Linh

Hi, your theme is awsome! But I have experienced some problems. 1) In MT Colinus Admin section i make some changes in Theme style (for example, change it into “red”), but they don’t effect in a frontend, please help me to solve it.

2) Also I cannot remove this sticky style changer from the left side, how can i do that?

Thank you. Waiting for your soon reply.

linharex

Hello,

Please feel free to open a new ticket at http://support.9magentothemes.com/open.php for getting our support.

Kind regards, Linh

Deimo Purchased

linharex can you answer to the ticket 915. At the moment this theme is unusable.

linharex

Hi,

I’m checking for your site, this should be replied soon today!

Best regards, Linh

Default-user
Deimo Purchased

Thank you, can you check my answer to the ticket?

linharex, excuse me, but when you will answer my ticket #913? I want to make changes in design.

linharex

Hi,

I have replied your ticket, please check it!

Best regards, Linh

linharex MT Colins you keep saying is bug free! – but it appears you’re still having issues stated above. Please stop telling people this theme is bug free when your customers are all complaining. Please send me an email when ALL issues are fixed! When that happens I would be happy to re-purchase again. But very concerned on customer service and this theme ever being fixed. Please stop posting new Themes and concentrate on MT colins and making customers happy. another words – get us all off your back!

Thank you – if it wasn’t for the great theme design, this theme would not be successful.

This theme is really a masterpiece. In spite many negative comments it keeps selling …

It is almost perfect with just few small bugs to be fixed. But good things requires some patience to achieve …

I suggest different approach to author. We must cooperate with him in order to help him to fix the remaining bugs and we shall benefit a lot of this. Helping him means we shall help us.

It is non sense to put high pressure on the author, our main goal is just to get a good product.

fahad164 Purchased

still template have lots of bugs, 1st of all site is working too slow, your ticket response is like hell, very late responding, i want my money refund how i claim it?

linharex

Hi,

Could you please remind me your ticket number?

Best regards, Linh

Jaimiano Purchased

Hello, How I can replace the layered navigation from the sidebar for dropdown menu? Thanks, I hope your answer

ciberdine Purchased

Hi,

When the new theme upgrade?.

There are a few errors that solve urgent.

Greetings.

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