57 comments found

sinoun Purchased

Where’s the demo data located?

sinoun
sinoun Purchased

Thanks for the quick response! I’m really enjoying this well designed theme! One more question. How do I get the “contact” button to show at the top where the menu is?

sinoun
sinoun Purchased

I also notice that the subpage links show up on parent pages. How do I disable this?

DesignerThemes

See the Menu Setup section of the theme docs. “To create a button menu link, simply add the word button to the CSS Styles field for that menu link.”

The subpage links are only displayed when using the Side Menu page template.

If you have any other questions please post them in our dedicated support forum. http://support.designerthemes.com/

We prefer to answer all customer support questions in our searchable support forum so that other users can also benefit from our answers. – DT Team

Hi ,

Can you provide a wordpress installation which is full-on ready with just like the demo ? I would like that to be my starting point and the demo data fails to install …

Thanks.

DesignerThemes

No sorry, we don’t provide installation services. The demo xml import should go through. There might have been a hiccup with the server when you tried to import.

Try it again and if it still doesn’t work, try it without importing the assets. That way you’ll have the content/pages in there. You can always try doing the full import again later.

I have the same problem below. When I trie to define an image in the slide, I cant see the entire image. I have tried to cut it as 1000×667 or 3:2 but it does not work. Always the collab theme cut the image and I can see the width but no entire height of the image. I tried to put an image with 1000×500 and it didnt work as well.

Any suggest?

Tried using the support forum, but it won’t let me post a question in there. On the registration part, I tried going through Facebook, and the regular way. Nothing happens after that. Never says I’m registered and doesn’t let me post.

Couldn’t find anywhere showing what the recommended slider size is. I did find something saying unlimited width x 500 high, but…that’s not the case. When I resized to a 500 height, which gave me a 2999 width, it still only shows the very center of my image. I want it to be responsive and show the entire image in the slide.

Thank you,

Shane DesignerThemes DesignerThemes AUTHOR 28 days ago Flag The images for the slider are cropped to 1000×667, or 3:2. That width matches the most common browser width. The height will remain 667px even when the browser width increases. Otherwise, for wide screens the slider would be so tall it would take up the entire window.

DesignerThemes

I’m not sure why you’re having trouble with the forum. We haven’t had other users report a problem. Perhaps try using a different browser?

The slider images are 1000×550. The height of the slider will remain 550px even when the browser width increases so for wider screens the image must be zoomed in to continue to fill the browser width. If you don’t want this to happen you can set the .home-slider { max-width: 1200px } or something.

Default-user

hank you, but could you help me to: I want for example to create 3 distinct images for differents screens resolutions. How can I do it? Because the way it is running, make poor the quality of image because of zooming… Im using an image with 1920×1080.

DesignerThemes

There isn’t a way to use multiple images per slide but we’ve added an option to use the full quality images for the slider images. You can see the new option at the end of the Home Slider settings section.

Alos, be sure to click the auto update theme link (Themes page) so that you have the latest version.

Great theme, well done!

I want to make main .container transparent so it appears as this: http://www.coastalconstruction.com/profile/about-us/

I changed my css as shown below but it doesn’t make the background transparent. however, when i change rgba to opacity:0.6; it works but the text is also transparent. What should i do?

.main, .boxed .main > .container { background: #eee; }

.boxed .main { background: transparent; }

.main .content { margin: 30px 0;}

.main-content .hentry { margin-top: 30px; padding: 30px; background: rgba(255, 255, 255, 0.6); border-bottom: 2px solid #ddd; }

DesignerThemes

You’d need to do something like this…

.main,
.boxed .main > .container,
.main-content { background: transparent; }

.main-content .hentry { background: rgba(255, 255, 255, 0.6); }
sinoun Purchased

Are there any shortcodes for buttons in this theme?

sinoun
sinoun Purchased

Thanks for the response! Maybe I’m missing something, but I do not see a button option in the editor format dropdown. I only see options for columns, accordions, and tabs. I did look at the theme docs and couldn’t find anything either, that is why I sent a message through here. Can you tell me exactly what the shortcode is for a button?

Also, I know you asked me to create a ticket through your support forum, but no one has responded to my last couple of tickets from last week.

DesignerThemes

This is what your editor toolbar should look like… http://cl.ly/VkLD

The Format dropdown to the left is where the button styles are. Just highlight a link and choose the button style.

sinoun
sinoun Purchased

Perfect. Just what I needed. I knew I was just blind! Thanks!!

Optoab Purchased

Hi! How do I add pages to “the dropdowns”. I have tried to see if i can find some way to add it among the tools for menus. Do I change something some codes in css?

DesignerThemes

You just need to indent the menu item. See here for more info… http://codex.wordpress.org/WordPress_Menu_User_Guide#Creating_Multi-level_Menus

Hello

Where can I get the sample data from?

Thanks

Richard

DesignerThemes

Hi Richard. You can download the demo content xml file here… http://cl.ly/Ugs0/download/collab.xml

tried to install to wordpress and received this error:

Warning: fileperms() [function.fileperms]: stat failed for /home/content/38/6184938/html/index.php in /home/content/38/6184938/html/wp-admin/includes/file.php on line 871

Unpacking the package…

Installing the theme…

The package could not be installed. The theme is missing the style.css stylesheet.

DesignerThemes

It looks like you are trying to install the entire theme package zip file, not the theme.

When you go to download the theme from ThemeForest be sure to use the “Installable WordPress file only” when uploading to your WordPress site… http://cl.ly/R5K5

tried to install to wordpress and received this error:

Warning: fileperms() [function.fileperms]: stat failed for /home/content/38/6184938/html/index.php in /home/content/38/6184938/html/wp-admin/includes/file.php on line 871

Unpacking the package…

Installing the theme…

The package could not be installed. The theme is missing the style.css stylesheet.

DesignerThemes

It looks like you are trying to install the entire theme package zip file, not the theme.

When you go to download the theme from ThemeForest be sure to use the “Installable WordPress file only” when uploading to your WordPress site… http://cl.ly/R5K5

Where did the support forum go to? I posted a question on there last week, and now it is gone. I was also using the FAQs as reference.

DesignerThemes

Sorry, we are in the process of improving our support system by transitioning to a ticket-based system and the forum (http://designerthemes.ticksy.com/) is in read-only mode now. You can contact us here with any questions… http://support.designerthemes.com/

mjb1203 Purchased

My Editor looks totally different from the ones you have been showing, I also can’t get 2.0? Any ideas what could be wrong? I actually can’t edit the pages text area. Getting super frustrating. Put in two tickets already.

DesignerThemes

Responded… just need to update your theme via the Themes page in your WP dashboard.

where is the xml sample file of the content of the pages of this issue? I found the kit I made the purchase.

DesignerThemes

Hi there. You can download the demo content xml file to import here… http://cl.ly/Ugs0/download/collab.xml

Optoab Purchased

Hi! I need help with the portfolio. I have tried to upload images. The image shows at the solo page but not at the portfolio page. The loading icon only spins and the images never shows. I have done some categories and the names shows up.

I also wonder about the writing tools for each pages. The theme should have some tools for making easy columns and other stuff. That tool doesnt exist? Now I have to make my own with css.

DesignerThemes

Hmm, sorry you’re having trouble. Please submit a ticket with a link to your site and a developer will help you out privately. http://support.designerthemes.com/

When is the next major release for this theme? I want some parallax and features..

DesignerThemes

We’re are constantly updating and improving the theme with improvements and new options but we don’t have any plans on adding parallax.

rougie Purchased

Hi I submitted a ticket twice one recently and about three weeks ago about some theme issues. The first issue was with the navigation it seems that the nav color and the floating context box are all connected to the same color selection box in the admin.

I was wondering if there were other ways to fix this because when I change the color box located in admin area I would not like it to change all of the elements at once.  Example when I hover over a page link in my menu  the other links turn the color they are supposed to but my link at the top turns black, I didn't want it to turn black I wanted it to turn a grey color but I can't select it or change this.
I have tried to target the black link with custom css but it keeps getting over ridden by a stylesheet somewhere.  I understand that you guys don't answer custom css questions but if the theme requires it, then its not a simple theme and should be disclosed in the advertisements.

2) when I looked at my website in mobile my login button (button) at the top disappears and I would have figured that it would have ending up under the menu tab or just moved to the center and inherit the space, any suggestions?

3) lastly the content floating box in the slider the opacity is to light I was wondering if there were a way to adjust this. The image beneath it showing through to much.

Please advise

Thank you

G

Here is my link to my site: http://jwdawebserver.com/beaconbank/
DesignerThemes

Hi there. Not sure where you submitted the ticket but make sure you’re using the form here… http://support.designerthemes.com/

1) The color picker feature is so that users can change the look of the template easily without doing the CSS themselves. When you set a color there are a number of places throughout the theme that is changed based on that setting. To customize it further you’ll need to add some custom CSS. If you’re CSS isn’t working try being more specific with your selectors or using the ”!important” declaration.

2) There is a Mobile/Tablet Menu location you need to use. For mobile visitors the standard Primary Menu is hidden and the Mobile/Tablet Menu is displayed.

3) That is just the background rgba color setting. You can override the opacity with custom CSS.

Hi,

Is there any reason why my Pages appear empty even though there is content in the body of the Editor?

DesignerThemes

That should certainly not be happening. Can you provide a link so that we can take a look? If you prefer, you can submit a private ticket on our site and a developer will help you out. http://support.designerthemes.com/

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