77 comments found

Hello, Is there a way to change the color of the facebook icon to have the same color all the time and not a swap between grey and theme primary color? Thanks for your help.

DesignerThemes

Just add this to your Custom CSS box in the theme options panel and change red to the color you want:

.container .social a { color: red !important; }

Hello, from my phone, the nav menu and logo does not appear. Can you assist in this? Thank you.

DesignerThemes

First, make sure you have the latest version of the theme installed. (v1.2.9)

Can you provide a link so I can take a closer look? You can submit a private ticket here… http://support.designerthemes.com/

Quick question I have this weird space showing under the menu and above the page header titles as shown here http://70f.93b.myftpupload.com/team/ how can I eliminate that space in between? Thank you very much.

stormy1978

WE just changed the domain name now to www.nationwideairsolutions.com so if you can’t see it at http://70f.93b.myftpupload.com/team/ then try http://www.nationwideairsolutions.com but you will see the space I am talking about on each page up top under the main menu.

stormy1978

Nevermind I fixed the issue myself.

kithmet Purchased

Hello,

Can I enable the footer callout for landing page only?

DesignerThemes

You would need to edit the footer.php file directly or use some custom css to hide it on all pages except for the landing page.

sinoun Purchased

Is anyone there? I submitted a ticket awhile back. I’m having issues with the responsive menu. It seems to disappear and not show up at all on mobile view. Can you please respond to my ticket? I will send another message. Thanks!

DesignerThemes

Hi there. You just need to assign a menu to the Mobile Menu location. Most users want the menu for mobile visitor to be different than on desktop so we use a mobile-specific menu in our themes.

kithmet Purchased

Hello,

How do I add the jetpack sharing buttons to the landing page layout?

Thanks

DesignerThemes

Jetpack only adds those buttons to the end of posts. You would need to use a different sharing plugin and then place the shortcodes in the landing page content area.

Hi,

Is it possible to place the search bar in the secondary menu ?

Thanks

DesignerThemes

That would require you to edit the header.php template file directly or use a plugin to customize the menu.

Hi – your theme page says demo data is included however I don’t see that it is in the downloadable file. I searched your comments and used a link you provided to an xml file a while back, however many import items fail and it does not work properly. Please assist.

DesignerThemes

Sorry, you can download the demo data xml file here… http://cl.ly/Ugs0/download/collab.xml

My clients site is not showing properly on mobile devices http://nationwideairsolutions.com/ how can we get this corrected?

stormy1978

Nevermind I turned off show header on scroll.

I thought I had taken care of the problem with the mobile site top header part not showing correctly but I failed. It is something to do with the fixed header. If I turn fixed header on then the site views fine with the menu up top showing but when viewing on a mobile site it shows the top part of the site all messed up. If I turn Fixed Header Off the menu then disappears up top (I think it gets pushed behind the slider) but the the mobile site shows fine. We really need to this to work correctly for our client. I have Fixed Header turned on right now so that the menu can be seen on desktops http://nationwideairsolutions.com/

DesignerThemes

I noticed you’re using an old version of this theme and there have been many updates since then. You should install the newest version which should fix this problem and include other improvements. http://demo2.designerthemes.com/wp-content/themes/collab/changelog.txt

The theme has an auto update feature. You can check to see if there is a newer version available by going to Appearance > Themes with the theme activated. If there is a newer version you will see an Update Available notice bar over the theme screenshot. You can click that link to auto-update the theme.

Hi,

i have a problem with my Wysiwyg area. I don’t see content in my page so it’s very difficult to edit them.

See here : http://hpics.li/2ab7ea1 Website here : http://dspc.fr/

Thanks in advance.

Default-user

It’s ok i fix it :)

Hi, I have a broken Visual editor. The theme says its 1.0 but I can not find any updates. . Visuals broke when I upgraded to WP4. What do I do? Thanks / Patrik

My clients site still has some major issues due to this particular theme. 1) The logo doesn’t even show on a mobile device. 2) I ran the newest update for the theme and now the social media icons are gone (it only shows red boxes) 3) My client wants the home page slider taken off but every time I disable the slider on the home page then all the home page content disappears. 4) The mobile Menu does not show and I know how menus work. I am about to buy a different theme and trash this one I have installed hundreds of themes and have never worked with one that was so strange and difficult. The site is http://nationwideairsolutions.com/

stormy1978

I went ahead and installed a plugin up top to be able to have my own social media icons show with no help from this theme whatsoever.

stormy1978

Still need to know how to get the other issues resolved asap please.

Hi still waiting for any answer. Does anyone have a working Visual editor in WP4? And YES I have purhacased here. If I buy it again do I have to reconfigure the whole thing? Patrik

avirga Purchased

I have made several tech support requests over the last 2 months via http://designerthemes.com/support/ but never get a response. Very frustrating!! Customer service sucks!

Rated 5/5 Nice work. Works well and is pretty light weight.

One question though….. I’m trying to display specific Blog or Portfolio Categories on a page. For example, I have a News, Press Room and Research Category. I want to have 3 pages – News, Press Room and Research. When I click the page I only want that one category to show.

I have to add about 500 articles in various categories. So, I want to be sure I do it right the first time. What do you suggest?

I tried to set something up as a Portfolio thinking that would be another option. It doesn’t load very well though. On LAMP on Ubuntu 14.04 LTS.

http://testing.mountainwebsite.com/engine_portfolio/
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