84 comments found

  • Bought between 100 and 499 items
  • Has been a member for 4-5 years
  • United States

I got htis error after uploading to the recent update:

Fatal error: Call to undefined function HexToRGB() in /home/easywebp/domains/geekheaven.co/public_html/app/design/frontend/meigeetheme/default/template/page/html/head.phtml on line 154

I saw you sent a fix to another person. Can you send me the same

MeigeeTeam

Sure. Send us an email through the contact form on our profile page to get the fix

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

I am writing to say how disappointed I am with the support I got after purchasing this magento theme. About 6 months ago I purchased this theme and the product slider on the home page does not display the category I will to display. It chooses a default category on it’s own.

It is not ideal for the same products to show all the time in the slider on the home page.

My website is http://lighthousesupply.ca.

The products in the slider will never change no matter how many new products I add.

I contacted this developer multiple times to try to solve the issue. Each time I am ask to provide my login credentials to my web server and each time I have done so. Up until now, I have never seen any attempt to fix this issue.

Sincerly,

Frustrated Buyer.

MeigeeTeam

Hell, Please take a look at our faq http://meigeeteam.com/faq/#toggle-id-25 hope it helps

Default-user

What I talking about is this part of your theme home page:

{{widget type=”meigeewidgets/featuredcategory” featured_category=”category/18” template=”meigee/meigeewidgets/slider.phtml” products_amount=”10” block_position=”1” static_block=”slider_2_text_box” slider_speed=”1000” slider_displayslideqty=”4” slider_moveslideqty=”1” slider_easing=”easeInQuad” widget_id=”3971”}}

it does not display the proper category. it picks a default one

Default-user

this is the problem i contacted you guys about 6 months ago and still no resolution …does this feature actually works

MeigeeTeam

Replace featured_category=”category/18” with featured_category=”18” in your code

Default-user

why couldn’t someone tell me this 6 months ago!!!! now it works

MeigeeTeam

Sorry for that

  • Elite Author
  • Exclusive Author
  • Has been a member for 4-5 years
  • Bought between 10 and 49 items
  • Referred between 100 and 199 users
  • Sold between 250 000 and 1 000 000 dollars

We always try doing our best so decided to launch support ticket system to be closer to every buyer we got! Feel free to create a ticket if you have any troubles related to our themes Create a ticket

Please post in comments only presale questions

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

I just purchased the theme and i can’t get the first page to run smoothly. The Sidebar with the Categorie list appears on the first page overlaying the second slider. If I turn it off under admin settings, it also turns it off for the product page. Could you please provide me how to fix this?

MeigeeTeam

From now we provide support only via ticket system. Please send your request through that form https://meigeeteam.freshdesk.com Do not forget to provide your purchase code http://meigeeteam.com/purchase_code.png

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