83 comments found

  • Bought between 100 and 499 items
  • Has been a member for 4-5 years
  • United States

I got htis error after uploading to the recent update:

Fatal error: Call to undefined function HexToRGB() in /home/easywebp/domains/geekheaven.co/public_html/app/design/frontend/meigeetheme/default/template/page/html/head.phtml on line 154

I saw you sent a fix to another person. Can you send me the same

MeigeeTeam

Sure. Send us an email through the contact form on our profile page to get the fix

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

I am writing to say how disappointed I am with the support I got after purchasing this magento theme. About 6 months ago I purchased this theme and the product slider on the home page does not display the category I will to display. It chooses a default category on it’s own.

It is not ideal for the same products to show all the time in the slider on the home page.

My website is http://lighthousesupply.ca.

The products in the slider will never change no matter how many new products I add.

I contacted this developer multiple times to try to solve the issue. Each time I am ask to provide my login credentials to my web server and each time I have done so. Up until now, I have never seen any attempt to fix this issue.

Sincerly,

Frustrated Buyer.

MeigeeTeam

Hell, Please take a look at our faq http://meigeeteam.com/faq/#toggle-id-25 hope it helps

Default-user

What I talking about is this part of your theme home page:

{{widget type=”meigeewidgets/featuredcategory” featured_category=”category/18” template=”meigee/meigeewidgets/slider.phtml” products_amount=”10” block_position=”1” static_block=”slider_2_text_box” slider_speed=”1000” slider_displayslideqty=”4” slider_moveslideqty=”1” slider_easing=”easeInQuad” widget_id=”3971”}}

it does not display the proper category. it picks a default one

Default-user

this is the problem i contacted you guys about 6 months ago and still no resolution …does this feature actually works

MeigeeTeam

Replace featured_category=”category/18” with featured_category=”18” in your code

Default-user

why couldn’t someone tell me this 6 months ago!!!! now it works

MeigeeTeam

Sorry for that

  • Elite Author
  • Exclusive Author
  • Has been a member for 4-5 years
  • Bought between 10 and 49 items
  • Referred between 100 and 199 users
  • Sold between 250 000 and 1 000 000 dollars

We always try doing our best so decided to launch support ticket system to be closer to every buyer we got! Feel free to create a ticket if you have any troubles related to our themes Create a ticket

Please post in comments only presale questions

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