Discussion on Commerce - Versatile & Responsive WordPress Theme

245 comments found

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

I´m having trouble installing the theme on wordpress… When I put “upload theme” it shows me this following message:

“Unpacking the package…

Installing the theme…

The package could not be installed. The theme is missing the style.css stylesheet.

Theme install failed.”

How should I procced? How do I get this stylesheet?

Nesia
Nesia Author

Have you extract our zip package you’ve download from Themeforest before? If you don’t, please extract the package from themeforest first, then you’ll find it inside THEME folder in zip. Upload it (zip file inside THEME folder) again through your dashboard and you’ll be fine.

Does it help you? If you have anything else to ask and you need our answer, please do some post about it in here again. We always keep an eye for every posting in here everyday at first in the morning and the end of the day.

Don’t post some technical issue in here, we won’t notice about your post because we don’t have notification from Themeforest if someone else post something abour our item, just in-case you’re in a hurry. If you have anything to ask about some technical support, please go to http://support.nesia.me/ and create your question if you find there are no related question/answer about your problem. We did this for better service from Nesia.

Thanks, Ilana!

—BA

Default-user

Hi!

Thanks for your answer above, it did work!

I have another question though, I have already visited this link http://support.nesia.me/discussion/109/how-can-i-change-colors in order to change the colors of the header and footer to black…i have done as you instructed, adding to the style.css file the descripted code:

.navbar-inner { border-bottom: 1px solid #616f78; background-color: #cfd3d6; background-image: -moz-linear-gradient(top, #e1e2e4, #b6bdc3); background-image: -ms-linear-gradient(top, #e1e2e4, #b6bdc3); background-image: -webkit-gradient(linear, 0 0, 0 100%, from(#e1e2e4), to(#b6bdc3)); background-image: -webkit-linear-gradient(top, #e1e2e4, #b6bdc3); background-image: -o-linear-gradient(top, #e1e2e4, #b6bdc3); background-image: linear-gradient(top, #e1e2e4, #b6bdc3); background-repeat: repeat-x; filter: progid:DXImageTransform.Microsoft.gradient(startColorstr=’#e1e2e4’, endColorstr=’#b6bdc3’, GradientType=0), #e1e2e4, #b6bdc3; }

after the /* Put your custom style here. For end-user only, not the developer! */

but it didn’t work!! I changed all the #colors to #000000 (because i want it to be black) but it doesnt change anything…

could you please help me?

Thank you in advance!! Best, Ilana

Default-user

I don’t know where to find my purchase code…so I am not able to leave comments on your support page

Default-user

I tried to find it at my license folder inside the dowloaded commerce theme folder but i still don’t find my license certificate.. :(

Nesia
Nesia Author

Hi Ilana,

You can find your License Certificate code on your download page on ThemeForest called “License Certificate” for Commerce, see this https://dl.dropbox.com/u/16816912/nesia/off/item_purchase_code.jpg

After you registered to the forum, please give us your URL, a temporary WP-Admin and FTP account. We’d like to check the modified style.css you’ve done directly at your site.

Note: please send your credential info using the Conversation feature on the Forum. Just click ‘Inbox’ menu on the Top Menu (http://awesomescreenshot.com/04a12ayhb6) then click ‘Start New Conversation’ button in the ‘Conversations/Inbox’ page (http://awesomescreenshot.com/0bc12ayn46)

Your information won’t be publicly shown in this way.

Cheers!

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
cego Purchased

Hello,

I can’t find the HTML files. I don’t use Wordpress but Dreamweaver and to make my own design I need these files. How can I get them or where can I find them?

Thanks a lot!

Nesia
Nesia Author

Hi cego,

This version of Commerce is indeed intended for WordPress theme.

If you’re looking for the HTML version, you should see this item instead: http://themeforest.net/item/commerce-business-and-online-store-template/2413531

Cheers!

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years
ElainL Purchased

Where can I download the latest update?

Nesia
Nesia Author

Hi ElainL,

You can download the latest Commerce 1.3 on your download page http://themeforest.net/user/ElainL/downloads

Cheers!

Default-user
ElainL Purchased

I saw that – but that’s the full version. That means i’ll have to replace the theme that I have installed months ago! – which means all settings that I have will be gone once replaced with the new version of the theme. Do you have an update that I can apply to the current installed version?

Nesia
Nesia Author

Did you mean settings you save in the Theme Options, or the files in the theme that you have modified?

If you mean the Theme Options setting, don’t worry, it will still work on the new version.

If you’re talking about modified theme, then we’re really sorry that it will of course replace the previous version.

We recommend you take notes of your modification in the previous theme and create back up of it.

After you installed the new theme, you can apply your modification again.

Or it is recommended that you create a Child Theme based on Commerce as Parent Theme.

In this way, everytime you update the Parent Theme, you won’t lose your modifications.

Cheers!

Default-user
ElainL Purchased

Yes, I was talking about the modified theme.

What do you mean by Child Theme? How do I do that?

Nesia
Nesia Author

In addition, in the last version of Commerce 1.3.1 which have just been released, we’ve included a sample of Child Theme for Commerce.

You can find it under the theme folder which has the name commerce-child/

You can start using it as your base Child Theme for Commerce.

Cheers!

Default-user
ElainL Purchased

Thanks for all the information. I’ll try that:)

Nesia
Nesia Author

You’re welcome, ElainL.

Don’t forget, if you need further assistance for Commerce, please don’t hesitate to go to our forum http://support.nesia.me

We’ll be waiting for you.

Cheers!

  • Has been a member for 1-2 years

I was looking to create a website on the topic of Pipes like half pipe. Does your theme support back end operations other than us? What about plugins?

Nesia
Nesia Author

Hi kimmarshall66,

Commerce is actually only a WordPress Theme, means that we put our consideration mainly on how your site is going to look.

But the functionality of the site, or in your term, back end operation, is mainly handled by the core WordPress.

We noticed that the sample site you’re giving to us is an e-commerce site. To achieve this, you’ll have to install an additional e-commerce plugin for your WordPress site.

We recommend to use WooCommerce http://wordpress.org/plugins/woocommerce/ and Commerce has fully supported this plugin. You can see at our demo here: http://demo.nesia.me/?theme=commerce to see if the theme suffice your requirement.

If you’re looking at another similar theme which support WooCommerce, we also recommend Shoppinggo http://themeforest.net/item/shoppinggo-wordpress-ecommerce-theme/4571164

But of course, the choice is in your hands :)

Cheers!

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years
  • United States
i3inary Purchased

FYI – The current script.js in the commerce-child/js has bugs and should be updated to reflect the one in the parent theme or just load the parent theme version and remove it from the child. Product sliders are broken until one figures out that it is not the same version as the parent even though it says 1.0 also.

Nesia
Nesia Author

Hi i3inary,

Thanks for your feedback.

Yes, you can copy the js/script.js from the parent to use it on the child theme. Then you can start modify the file from there (or just use it if you don’t need to customize it).

We’ll check the script.js file in the child theme and update it if needed.

Thanks again for your report :)

Cheers!

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years
whitevox Purchased

Hi

I would like to use Shop Masonry for my site just to showcase a pinterest like ecommerce site but the thumbnail isn’t showing up and I tried to find various tutorial on the web and their steps doesn’t really reflect exactly the file name as in the theme so I have trouble setting up WP Post thumbnails.

Do you have a more detailed doucumentation on how to set up the thumbnails step by step ?

Thanks!

Nesia
Nesia Author

Hi whitevox,

First, please make sure that you are using the latest version of Commerce. Currently, it’s on 1.3.1

Second, if you need to read the Commerce documentation you can go at http://demo.nesia.me/wp/wp-content/themes/commerce/docs/index.html

And last but not least, if you need further assistance, please post it on our Support Forum http://support.nesia.me

Don’t forget to give your live URL and/or screenshots to describe your problems in details, so our team will be easier to understand your problems.

Cheers!

  • Bought between 1 and 9 items
  • Exclusive Author
  • Has been a member for 4-5 years
  • Malaysia

Hi, I have a pre-order question. Does the theme support standalone ‘registration page’ and ‘my account’ page? since i didn’t see any from the demo. And also how about ‘track my order’ page? I see these pages in other themes but not in your theme. Love your theme btw :)

Thanks, Nabil

Nesia
Nesia Author

Hi Nabil,

The template pages you asked came from WooCommerce plugins, so the answers are yes, it’s included in Commerce :)

For “registration page” you can see it at http://demo.nesia.me/wp/commerce/my-account/

For “my account” page, here’s the screenshot (you can see it after you login, of course): http://awesomescreenshot.com/0cd1e9omb1

And for “Track Your Order” page, you can see it at http://demo.nesia.me/wp/commerce/order-tracking/

Hope it helps.

Cheers!

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

I deployed Commerce 1.1.3 several months ago and now I want to upgade it to 1.3.1. However, I want to keep previous configuration. How can I do it?

Nesia
Nesia Author

Hi sergi,

Have you modified the theme files? If not, then you are safe to upgrade.

Your configuration (by “configuration” here, we assume you mean your Theme Options setting) will not lose when you upgrade your theme.

However, we still recommend you to back up your old themes and WordPress site before you upgrade any of your themes, plugins and core WordPress installation.

For more information about WordPress back up, you can start on http://www.wpbeginner.com/beginners-guide/how-to-make-a-wordpress-database-backup-manually/

Hope it helps.

Cheers!

Default-user

I have tried to upload the zip file by ftp and renamed the old folder to commerceold. However, by doing that, I lose my homepage: images in the slider don’t appear any longer, featured products are not there, etc. Any suggestions?

Nesia
Nesia Author

OK sergi,

Please post your problem here to our Support Forum http://support.nesia.me

And please give us your temporary WP-Admin and FTP account. We’d like to check this issue directly at your site.

Note: later on the Forum, please send your credential info via Conversation feature. Just click ‘Inbox’ menu on the Top Menu (http://awesomescreenshot.com/04a12ayhb6) then click ‘Start New Conversation’ button in the ‘Conversations/Inbox’ page (http://awesomescreenshot.com/0bc12ayn46)

Your info won’t be publicly shown in this way.

But since this is a weekend, we’ll need to hold your problem. We’ll get back to you first thing on Monday.

Thanks for your understanding.

Cheers!

Default-user

Sorry…It seems I need my purchase code to subscribe. Can you provide it?

Nesia
Nesia Author

Hi Sergi,

You can find the Purchase Code on your download page at ThemeForest.

It’s placed under the main Download button next to our item (Commerce). See this screenshot for better picture: http://awesomescreenshot.com/0f21d0o49a

Cheers!

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years

Hi,

I like the theme, but can we get you guys to do customization for us?

Thanks!

Nesia
Nesia Author

Hi trendspot,

We’re really sorry, but currently we didn’t receive any theme customization request/project, because we have our own timeline/schedule to follow.

We’ll let you know as soon as we are available again.

Thanks for putting your trust in us.

Cheers!

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

I got question about addthis share buttons on item page:

1. Whose addthis account are they connected through, i mean who gets to see statistics.

2. How can i put my account instead so i can monitor all sharing on my site myself.

thanks

Nesia
Nesia Author

1. No, we are not connecting any account.

2. Open file js/scripts.js inside theme directory, find line 992 and add the pubid

http://s7.addthis.com/js/300/addthis_widget.js#pubid=YOUR_PUBID
Default-user

ok, there is no js/scripts.js but there is js/script.js and that file only has 881 lines so 992 doesn’t exist, i also went through all js files and searched for addthis and no files contain it. :(

Are you sure it’s not in includes/theme-js.php line 49?

Nesia
Nesia Author

Oops, sorry i thought this is shoppinggo theme.

Yes you’re right, its in includes/theme-js.php around line 40, you can add pubid there.

Default-user

No problem, it worked mate, cheers! ;)

Just curious,

1. Why is the new version released without updated framework?

2. Why are shortcodes now a plugin and separated from the theme?

No problems with it, just curious why, it seemed simpler as initially released all in one package :)

Nesia
Nesia Author

1. It might happen that the framework was updated after the new version released. This framework is used in all of our themes, so sometimes we updated it separately for all themes.

2. Similar as above. Not every customers of us need the shortcodes. And sometimes, when there’s a bug, it’ll be easier for us to give the updated version in separate release, instead of re-package it in every themes of ours.

Hope this answers your curiosity ;)

Cheers!

Default-user

it does :)

I got one last question, it should be simple, how to change color of CTA button, if i do .btn-cta i can change button color and hover color but those stacked up borders like duplicates of button i cant change, can u help so i completely uniform it in new color. thank you so much.

Cheers mate!

Nesia
Nesia Author

hi tightwhenin,

Could you give us a screenshot and point this CTA button you want to change on your site URL?

We need this to make sure we didn’t misunderstood your request.

Thanks in advance!

Cheers!

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Is Commerce set up to handle multisite Wordpress with many users having their own “store fronts” where they sell their own goods similar to Etsy? Also, can you use it to sell digital products?

Nesia
Nesia Author

Hi tenace,

Commerce works best with WooCommerce plugin http://wordpress.org/extend/plugins/woocommerce

And currently, WooCommerce do not have the capability to make a site similar to Etsy, so the answer is no, Commerce couldn’t handle it.

For selling digital/downloadable products, this feature also came from the plugin. You might want to read the plugin documentation first, to see if they fit your requirement.

Particularly, you might want to start from here: http://docs.woothemes.com/document/managing-products/#section-6

Hope this helps :)

Cheers!

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years
  • United Kingdom

Still after all this time no dark version ???

Nesia
Nesia Author

Hi nrsglamour,

We’re really sorry. But we still haven’t had a plan to release a dark version of this theme in the near future.

We’re still considering all aspects and try to fit it in our timeline.

In the meantime, if you’re looking for a theme which has a light and dark version, you can check on our other item: Shoppinggo http://themeforest.net/item/shoppinggo-wordpress-ecommerce-theme/4571164

We’re really sorry for this inconvenience.

Cheers!

  • Bought between 10 and 49 items
  • Exclusive Author
  • Has been a member for 1-2 years

can this theme be boxed?

Nesia
Nesia Author

Hi jase2423,

What do you mean by ‘be boxed’ ? Could you explain in more details or give examples with what you mean by ‘be boxed’ ?

Thanks.

  • Bought between 50 and 99 items
  • Has been a member for 2-3 years

Something is missing in your demo site. It’s not working! I checked out your demos site the other day and it was fine. You must have changed something.

Wanted to let you know. Also How do I get in touch with you? I want to buy the theme and also want to do some customization.

Nesia
Nesia Author

Hi ehsani1,

The demo is working fine right now. You can check it at http://demo.nesia.me/wp/commerce/

Thanks for letting us know anyway :)

For the theme, you can buy it here at ThemeForest.

And we really sorry, but currently we don’t accept any theme customization due to our schedule and timeline.

But you are free to customize the theme by yourself, of course.

Cheers!

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
sbp8610 Purchased

Hi,

I’m wondering how I can remove the “About 10 days ago” text that shows when all of my products had been uploaded.

http://adultoutletstore.com/product-category/bondage-gear/beginner-bondage/

Thanks, Scott

Nesia
Nesia Author

Hi Scott,

Please open your includes/theme-woocommerce.php file. Go to line 106 and try to remove/comment this script:
<time class="datetime" datetime="2012-04-01">'. sprintf( __('About %s ago', 'nesia'), human_time_diff( get_the_time('U'), current_time('timestamp') ) ) .'</time>';

If you need further assistance, please post it on our Support Forum http://support.nesia.me

We’ll be waiting :)

Cheers!

  • Bought between 1 and 9 items
  • Exclusive Author
  • Has been a member for 4-5 years
  • Malaysia

Lovely theme. Awesome support. Enough said.

You guys are awesome! :D

Nesia
Nesia Author

Thanks for the nice words, Nabil :)

Cheers!

  • Bought between 100 and 499 items
  • Has been a member for 4-5 years
ask4fish Purchased

I see an update is available (version 1.3.3). Is an update to the changelog coming soon?

Nesia
Nesia Author

Hi ask4fish,

You can see the changelog in our documentation here: http://demo.nesia.me/wp/wp-content/themes/commerce/docs/index.html

Cheers!

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years
  • Netherlands

Hi there Nesia,

I need to update the framework, but it gives me “Failed: mkdir Failure” message. I have have visited your support page, but it only says that the WP install should be writable. My WP instal is writable an still get this failure.

Please have the NesiaFramework included here on Themeforest or downloadable through WP pugins or your website, because the way it is now it is not working.

Hope to have the files soon, so I am able to work with a functional theme again.

Kind regards, Isidore

Nesia

Hi Isidore,

Have you confirmed to your hosting provider that your theme folder (usually it’s ../wp-content/themes/commerce/) is also writable ?

But okay, we’ll soon release the updated version of Commerce which contains the latest framework. It might be around the end of this month.

In the meantime, we’ll try to figure it out what causing this issue.

Thanks for reporting to us, Isidore.

Cheers!

StudioIsidore

Hi Nesia,

Thank you for your reply. I have writing ability over my installs (thank god!)

Hope you get to figure out what is causing the issue and solve it for the next update. Looking forward to get it ;-)

Kind regards, Isidore

Nesia

Hi Isidore,

We have just released Commerce 1.4. This version includes Nesia Framework 1.2.0.

If you need the latest version of Nesia Framework, we recommend you to update to this Commerce version.

Hope it helps.

Cheers!

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
kinwai Purchased

HI, i miss the hove-list effect on the top menu when i use custom page as frontage. This effect recover when i click into the other menu link. Would you help to check this? Thank you very much. Please see http://company.edatamacau.com/

Default-user
kinwai Purchased

May be this is because missing the feature image of one product. Mywebsite is ok now.

Nesia

Hi kinwai,

Glad to hear it’s working now. If you still have some issues with our theme, just post it on our Support Forum http://support.nesia.me

Have a nice weekend, then.

Cheers!

Default-user
kinwai Purchased

Btw, how do i remove the hover effect of the catagory listing page? Which mean hover to “add to cart” and “see this item” effect. Thanks for your help.

Nesia

Hi kinwai,

You can try to put this script on your style.css:
.post-list .product .post-header:hover img, .single .product .post-header:hover img, .page .product .post-header:hover img {
  opacity: 1;
  filter: alpha(opacity=100);
}

.post-list .product .post-header .entry-link, .single .product .post-header .entry-link, .page .product .post-header .entry-link {
  display: none;
}

And please, if you still have more questions, please post it on our Support Forum http://support.nesia.me

Cheers!

Default-user
kinwai Purchased

HI, May i just remove the “add to cart” button? I think “see this item” is necessary for the mobile version. Thanks again. Regards, Kinwai

Nesia

Then try this code instead:

.post-list .product .post-header:hover img, .single .product .post-header:hover img, .page .product .post-header:hover img {
  opacity: 1;
  filter: alpha(opacity=100);
}

.post-list .product .post-header .add_to_cart_button, .single .product .post-header .add_to_cart_button, .page .product .post-header .add_to_cart_button {
  display: none;
}

Feel free to modify the code as your needs.

Cheers!

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

I was struggling to find information. I hope i can help to somene Video Tutorial – Translate WordPress Themes Using .Po & .Mo Files

http://www.youtube.com/watch?v=1xqcxncNmT0
Nesia

Hi soulcreations,

Thanks for the video tips! It’ll surely be helpful. :)

Cheers!

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