This author will respond to buyers' questions and provides limited support through their own support system.
All Theme Blvd support for Jump Start customers and ThemeForest customers is offered through our shared support system at support.themeblvd.com.
= How to get support =
Step 1: First you need to obtain your purchase code from ThemeForest.net. Login into the Envato account that you purchased the theme with, go to ThemeForest.net > My Account > Downloads, and download your license certificate, which will contain your purchase code. (See screenshot)
Step 2: Register for an account and login to our support website, go to My Account > Licenses, and add your purchase code. (See screenshot)
Step 3: Post your question in the appropriate forum for the product you have purchased.
= Support Terms =
Note: These support instructions are for WordPress themes only. We do not provide direct support for HTML themes.
= Having trouble getting access to support? =
If you’re having trouble accessing support, simply post in the Item’s comments and we will be glad to help you get access to the support forum. Or if you have not purchased the theme, we’d be glad to answer any pre-sale questions there, as well.