ThemeBlvd

ThemeBlvd supports this item

Supported

Popular questions for this item

Missing style sheet error when installing the theme

A common issue that can occur with users new to installing WordPress themes is a "Broken theme and/or stylesheets missing” error message being displayed when trying to upload or activate the theme. This error message does not mean that the theme you have purchased is broken, it simply means it has been uploaded incorrectly. Luckily, there is a very easy fix.

In my portfolio, when I click to the next page of portfolio items, I get a 404 page. How do I fix this?

On some people’s servers, there is a clash with WordPress’s posts per page option and portfolio pages.

To fix this issue, go to Settings > Reading > Blog posts to show at most and input a number that matches whatever you’ve selected for your posts per page in your Portfolio options.

Contact the author

This author will respond to buyers' questions and provides limited support through their own support system.

Additional information from ThemeBlvd:

All Theme Blvd support for Jump Start customers and ThemeForest customers is offered through our shared support system at support.themeblvd.com.

= How to get support =

Step 1: First you need to obtain your purchase code from ThemeForest.net. Login into the Envato account that you purchased the theme with, go to ThemeForest.net > My Account > Downloads, and download your license certificate, which will contain your purchase code. (See screenshot)

Step 2: Register for an account and login to our support website, go to My Account > Licenses, and add your purchase code. (See screenshot)

Step 3: Post your question in the appropriate forum for the product you have purchased.

= Support Terms =

http://support.themeblvd.com/help/#terms

Note: These support instructions are for WordPress themes only. We do not provide direct support for HTML themes.

= Having trouble getting access to support? =

If you’re having trouble accessing support, simply post in the Item’s comments and we will be glad to help you get access to the support forum. Or if you have not purchased the theme, we’d be glad to answer any pre-sale questions there, as well.

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