245 comments found

  • Bought between 1 and 9 items
  • China
  • Has been a member for 2-3 years

hi Olaf?

there’s some problem with my home page, the slider cann’t be shown, and the google translate on the left foot is also not working, could you help me? I want to try woo ecommerce plugin, and the problem happened. BTW , the problem is the same after i unintall it.

thanks will

awesem

Hi Will,

thanks for your email and I hope you are well.

I’ve had a quick look at your site and it appears that wp-auto-top plugin is failing to load a jQuery library and maybe that is causing further problems. You could try and resolve this error and hopefully that will also resolve your other problem with the Google translate not showing.

Failed to load resource: the server responded with a status of 404 (Not Found)

http://www.reviewsoftours.com/wp-content/plugins/wp-auto-top/img/jquery.min.1.4.0.js

In regards to the slider, it seems to show correctly when I looked at your site and it is slowly scrolling through your slides. Do you still experience any problems with this?

Kind regards

Olaf

awesem

Did you get any jQuery errors when you tried the woo ecommerce plugin?

Thanks

Olaf

Default-user

thanks Olaf, it’s working now.

  • Microlancer Beta Tester
  • Elite Author
  • Sold between 100 000 and 250 000 dollars
  • Exclusive Author
  • Has been a member for 3-4 years
  • Referred between 100 and 199 users
  • Bought between 50 and 99 items
+1 more

I will have limited Internet access over the coming days and we will not be able to continously monitor the comments and queries posted here.

For queries and support, please use our support forum at http://support.awesem.com and you can register using your item purchase code or contact us via our ThemeForest profile page and our support team will get back to you.

Kind regards

Olaf

  • Has been a member for 1-2 years

I am interested in the compare and compare+ price theme and I have several doubts: 1. I need to see the admin demo, how i enter? 2. can I change the language to spanish in the admin as the front end? 3. can I add multiple languages into front end? 4. can I add multiple currencies into fron end? 5. can I join coupons with price comparison and are the 2 together on the same theme? 6. can I add shipping cost products? 7. can I add unlimited products / categories? 8. could you Spanish translation files included? 9. Do you have spanish version? 10. Have Amazon and ebay api datafeed?

Thanks.

awesem

Hi almudena26,

thanks for your query and interest in our Compare product. I’ve replied to your questions via email and I will try and get you a test account asap so that you can have a look around the admin area.

Kind regards

Olaf

  • Has been a member for 1-2 years

thanks for your answer, WPML works really well with this theme?

awesem

We’ve not yet tested it with WPML and there are likely to be a couple of issues with dynamic items that are e.g. stored in the theme options but most of it should work in theory using the .po files. We’ve just made our Meta theme fully WPML compliant and we are looking to make all our themes WPML compliant over the coming weeks.

Kind regards

Olaf

  • Bought between 10 and 49 items
  • Has been a member for 5-6 years
  • United States

This is a great theme – please consider making this as a Wordpress Plugin so that we can use this feature on any existing site without having to re-theme the site…I would be 1st in line to buy such a thing!!

awesem

Hi pixelrage,

thanks for the feedback which is very much appreciated and we will consider this. There are a couple of “issues” mainly related to the templates and taxonomies which is why we integrated the functionality into the theme. We have a couple more releases planned for Compare and Compare+ and then we will be able to have a look into this to see if we can get around the issues.

Cheers

Olaf

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
IntaHost Purchased

We purchased the theme, and we have the intention to buy the compare+ addon, however I am concerned about the product mapping system involved to make the comparison actually work in compare+.

If the product feed doesnt contain the “mpn” field in order to map into the “ean” you provide, then the products are all listed individually, and this completely destroys the comparison feature.

So far we have downloaded 6 feeds from large electronic retailers and not one of them had the “mpn” field populated, which means not a single one of them will work in the comparison feature.

Is there some other way to achieve this when importing the feeds, that I have missed? Keep in mind we are talking about approx 200,000 products, we are not going to do this manually…

awesem

Hi IntaHost,

thanks for your query and feedback. The Compare theme requires manual mapping within a single CSV file and it is intended for small price comparison sites that can be managed this way.

The Compare+ plugin automatically maps products with the same product title or unique identifier (EAN or MPN etc). If the products cannot be mapped automatically then you would have to map them manually using our mapping tool. The varying quality of retailer feeds is indeed a problem and retailers often forget to include unique identifiers, brands and even categories. An option might be to use good quality feeds such as the ones provided by Fusepump (www.fusepump.com) or contacting the retailer to see if they can improve their feed. Here is a link to the IAB ’s Product Feed Best Practice Guide – Retail http://awe.sm/5zfDe

If you intend to manage a price comparison with 200,000 products then it would indeed not be feasilbe to map the products manually.

Please let me know if you have any further questions regarding our Price Comparison plugin.

Kind regards

Olaf

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
IntaHost Purchased

I should also add, not even your own demo of Compare+ has any products mapped together:

Number of individual Products mapped to Master Products: 100

Products with the same EAN number: 0

That means not one of those 100 products will actually be comparable, that cant be right can it??

awesem

Hi IntaHos,

Thanks for the feedback regarding our Compare+ demo site, we’ve manually mapped the products on our demo site http://awe.sm/5zfMJ and it would make sense for us to use feeds that do contain unique identifiers to showcase that functionality in more detail.

Currently, the stats on our demo site are as follows:

Number of Raw Products imported: 15546 Number of Master Products created: 93 Number of individual Products mapped to Master Products: 26 Products with the EAN number: 25 Products with the same EAN number: 0

I’ve added this to our to-do list and we will add some more product feeds that do contain EAN numbers to showcase this functionality.

Please let me know if you have any further questions regarding our Price Comparison plugin.

Kind regards

Olaf

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years
jhayesx1 Purchased

The slider seems to only allow 4 slides max. Is there a way to show more slides than that?

awesem

Hi jhayesx1,

thanks for raising this. The number of slides that get displayed is influenced by another setting in the admin area:

Settings > Reading > Blog pages show at most

Simply increase this value to e.g. 5 or 10 and then should show more slides.

Kind regards

Olaf

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
  • Romania

Hello

this cart allows me to import products from XLS or CSV Files?

Thanks

awesem

Hi Dante78,

thank you for your query and interest in our Compare theme.

Please note that Compare is not a cart theme where you can add products to a shopping cart/basket/trolley. Instead, you can add products and group them together in order to create a price comparison. The “buy now” links in the price comparison table then link directly to the retailer’s product detail page.

With the Compare theme you can upload a manual CSV file which contains all products, retailers, product information and prices. Or you can add products manually of course.

We also offer a Compare+ plugin where you can set up automated CSV /XML feeds for each retailer (it only works with this theme).

Please let me know if you have any further questions about the theme’s functionality.

Thanks

Olaf

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
chupinha Purchased

I would like to change your currency. I’m having problems with accents when importing the csv data. How to fix? How do I create the top menu as in the demo (including brands, retailers and others)?

awesem

Hi chupinha,

thanks for your query regarding our Compare theme. What currency would you like to change the theme to? At the moment it supports EUR , USD and GBP by default and you would have to change a couple of files. We can talk you through this on our support forum.

In regards to the menu, you should be able to drag&drop pages, posts, categories, custom links etc onto the menu under:

> Appearance > Menus

Please let us know if you experience any problems with this.

Kind regards

Olaf

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
chupinha Purchased

I could not put the menus. They appear in the other Wordpress themes. In this issue they do not appear.

awesem

Hi chupinha,

can you check if you selected the menu under “theme locations” on the top left on the menu page: http://awesomescreenshot.com/0f97gev8d

Thanks

Olaf

  • Bought between 10 and 49 items
  • Has been a member for 4-5 years
  • Referred between 1 and 9 users
  • United Kingdom
fresh79 Purchased
I get this error when trying to add brand images Warning: array_merge() [function.array-merge]: Argument #1 is not an array in /home/***/public_html/wp-content/themes/compare/_products/custom-taxonomy-product_brand.php on line 110 Warning: Cannot modify header information - headers already sent by (output started at /home/***/public_html/wp-content/themes/compare/_products/custom-taxonomy-product_brand.php:110) in /home/***/public_html/wp-includes/pluggable.php on line 866

Please advise Thanks

awesem

Hi Fresh79,

thank you for raising this problem. We’ve had one report of this problem before which is being discussed in our support forum:

http://awe.sm/i0YG

We are not 100% sure yet what might be causing the problem and it might be related to the hosting environment or PHP version. We are still looking into this and it would be great if you could let us know what PHP version you are using.

Thanks very much in advance.

Cheers

Olaf

Default-user
fresh79 Purchased

Hi Thanks i have seen the thread and read the stack overflow post about the possible bug, I need a solution pretty quick. my server is middle-of-the road on terms of spec. Apache version 2.2.21 PHP version 5.3.8 MySQL version 5.0.95-community

Any idea on an eta on this crucial fix please?

Thanks

Default-user
fresh79 Purchased

This might help. When i run this test script from public_html

<?php $dir = "/home/marijuan/public_html/wp-content/uploads/compare/brands/*"; // Open a known directory, and proceed to read its contents foreach(glob($dir) as $file) { echo "filename: $file : filetype: " . filetype($file) . "<br />"; } ?>

I get results, so this confirms the $glob method is working on this server. perhaps it is how you have implemented the $glob for this script?

awesem

Hi Fresh79,

Please take a look at the support forum again.

Cheers

Olaf

  • Bought between 50 and 99 items
  • Has been a member for 1-2 years
  • United Kingdom

Hi,

I’m really interested in buying this theme, my only problem is that a comparison site needs a big, obvious, centralised search bar. Can the search bar be moved on the theme?

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
LarsLo Purchased

Hi,

i purchased this theme here on themeforest, and i need some support with it. Where do i get the “Themeforest Purchase-Code”, so i can join your support-forum? I cant find it anywhere …

Greetings,

awesem

Hi LarsLo,

thanks for your query and purchasing our Compare theme. You can find the purchase code in the license file in your TF download section as described here: http://awe.sm/a9hv

Please let me know if you experience any problems with this.

Thanks

Olaf

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

Hello, I’m interested in your compare and compare+ plugins for wordpress. Do you support shopzilla API as well?

Thank You.

awesem

Hi ebrahimi,

thank you for your interest in our Compare and Compare+ products.

The Compare+ plugin works with XML or CSV feeds and you can specify feeds per retailer (you can have multiple feeds per retailer using our new sub-feed functionality). The product doesn’t support any APIs such as Shopzilla, Ebay or Amazon at the moment but we have this feature on our wish list although we can’t say when and if we will be able to add this.

Please let me know if you have any further queries regarding our Compare products.

Kind regards

Olaf

P.S. I got married the other weekend and was on honeymoon for a couple of days – hence the late reply :)

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hi,

I’m finding the theme quite easy to use but I have a small problem.

When I go to the manage products page and add in a detailed description with bullet points and paragraphs, when I publish it and view the post it just bunches it into one continuous stream of text with no bullets or paragraphs or anything.

Is there any way around this or is this theme just for a brief product description?

Thank you

awesem

Hi richievee,

thank you for your query and we’re pleased to hear that you find our price comparison theme easy to use.

In regards to HTML tags inside the product description, we are removing these on purpose and there is a bit in the code that strips them out just before they get displayed. If you would like to keep the HTML then you can follow these instructions to add them back in single-product.php.

Product Description with HTML content

Please let us know if you experience any further problems with this.

Thanks

Olaf

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hello, I´m about to open an online bussiness in my home country, Uruguay (South America), and I´m interested in your product. Does this theme work for Visa And MasterCard comercializing? And can I add to the theme some sort of local credit sistem? Thank you

awesem

Hi jmf2,

thank you for your query and interest in our Price Comparison theme.

The theme doesn’t integrate directly with credit card providers such as Visa or MasterCard. It is intended as an intermediary where all click-outs from the product detail page go directly to the retailer, typically via an affiliate link. The purchase and payment process is then completed on the retailer’s website.

I hope this answers your query and please let me know if you have further questions on this.

Kind regards

Olaf

  • Bought between 50 and 99 items
  • Exclusive Author
  • Has been a member for 5-6 years
  • United Kingdom

Hello,

First of all what an awesome theme!!! This is making my comparison website look pro!!!

I am however having a problem with a datafeed from affiliatewindow, I have downloaded there datafeed and uploaded and imported however its showing up red advising that Line 2: UID must be a number, It displays this error for mulitple lines ?

I am i right in thinking there needs to be some manual work done on a feed import rather than just simply downloading from affiliate window ?

awesem

Hi Ian,

thank you for your query. That’s great that you like our theme and that it’s making your site look more professional.

In regards to the problem with your feed, could you email this over to us (support@awesem.co.uk) and we will have a look at it.

Kind regards

Olaf

  • Bought between 50 and 99 items
  • Exclusive Author
  • Has been a member for 5-6 years
  • United Kingdom

Many Thanks, Will email now!

awesem

Hi Ian,

thanks for your email. Please let us know if you experience any further problems. You might also be interested to look at our latest releases for Compare (v1.2.1) and Compare+ (v1.0.8).

Cheers

Olaf

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

I too am also having the UID must be a number error on a feed import.

Emailing across now.

awesem

Hi Gavin,

thanks for your query. We’ve replied to your ticket via our helpdesk and please let me know if you are still having problems with this.

Thanks

Olaf

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