236 comments found

rascalrg Purchased

Okay I figured it out. I had the WP Reading Settings set to a Static Page rather than to Latest Posts.

That important config might be a good thing to add to the documentation.

Thanks for the awesome theme!

junoco Purchased

I can’t log into the support forum. I have tried my themeforest username, email address, and it says the user is not registered. Can you help me figure this out?

Also – I want to have the three menus across link to different showcase groups, i.e. I have one group for Architecture, another for Exhibits, and then use the filtering within each group to get to subgroups, like Architecture -> Residential. Is there a way to do this? I created the pages but they all just link to the entire showcase.

Also, is there anyway to get captions on each image to show in the showcase projects?

Thanks a lot!

DesignerThemes

Hi there,

You’ll need to register to the forums before you login. You’ll need your Envato username and purchase code.

Construct only supports one portfolio right now. We may update the theme to support unlimited depending on demand.

Cheers!

rascalrg Purchased

Hi again,

I would like to use the centered layout rather than left-margin justified, but when I select that option, the abstract (excerpt) descriptions in the showcase panels run out of the box on the right side (in other words, the right margin attribute looks to be incorrect with the center layout).

Any help?

Thanks!

DesignerThemes

Hey! Thanks for purchasing one of our files! Support for all our themes is conducted through the support forums, if you’d like to start a new thread over there, one of us will take a look at your issue.

Support Forums

Cheers!

Hi there, could you please advice me if Construct is suitable or the following features?

• Homepage news/magazine/blog layout with slider • 728×90 ad in header & 300×250 ad in right column on the homepage (above the fold) • Facebook comments • Video gallery

Another question: as I don’t have products or services to offer, how can I use the portfolio feature as a news/magazine website? Yes, I’m a WP disaster..

Thanks in advance!

DesignerThemes

Hi footbox,

1. See the homepage of the demo http://demo.designerthemes.com/construct/

2. Yes, you can add a 728×90 ad in header

3. You would need to customize the homepage a bit to display an ad in the right column.

4. Yes, you can integrate Facebook comments.

5. Yes, you can have video category or a use the Showcase post type to display videos. http://demo.designerthemes.com/construct/showcase/

6. You can use the portfolio feature to display videos, image, galleries etc.

Cheers!

That was fast..

3. Does this require some coding? If so, can you support me customizing the homepage in a way that I can place the 300×250 ad?

I guess the ad will screw up your design right… because the ad size is different from the size of all the ‘blog posts’ shown on the homepage.

Thanks again!!

DesignerThemes

This would require some code changes because the homepage is set to display only posts and slider. We provide support for theme issues/bugs and included functionality. Customizations or added functionality are considered outside the scope of support.

However, with a little help from a WP developer you can easily make these changes. :)

I think i may givea very bad comment for that item. Support is very bad. I give one more chance to the author to kindly help me solve..

DesignerThemes

We’ve responded to your forum post but we can’t help you without some basic information about the issue.

Thanks

One small request :)

The layout of the 404 page, doesn’t look so great.

The error message, search field and lists are all jammed up against each other without and vertical spacing.

ie: http://demo.designerthemes.com/construct/sss

If possible would look better with some white space.

Also the default text in the search field is cut off and reads

“to search type and hit en”

When viewed in the lastest version of Firefox on a Mac. Maybe the field is too small or the text is too long?

Anyway just some suggestions :)

DesignerThemes

Thanks for letting us know, we’ll release an update for this.

Cheers!

Very disappointed. Want my moneyback.

DesignerThemes

If you like you can send us your site’s login info and we’ll take a look. Send it privately from the contact form on our profile page.

- Joe

Hi there, I bought yesterday your great theme.

Only two little things: - the text overlaps the boxes if you resize the site or visit on a mobile device ( http://chops.ch/screen.png ) - is is possible to add a gallery additional to a movie showcase entry (i.e. i show a movie at the showcase and i want to show a making-of gallery)

thanks a lot ;)

DesignerThemes

Firstly, a huge thanks for purchasing this theme, your support is greatly appreciated!

1. Yes, there is a mobile-view bug with pages which we will fix with the next update.

2. The current version allows for only one portfolio but we are adding the ability for unlimited portfolios in the next update as well.

We should be releasing this update later this week. If you want to make the mobile changes yourself head over to our support forum here http://support.designerthemes.com/ and we’ll help you work it out.

Is there a way you can use the filter option with the posts ? To make it work you have to upload the same product twice, once in the “template group” and once in the wordpress regular post, but then , they are two different things.

DesignerThemes

Thanks a ton for purchasing one of our themes!

We like to answer all customer support questions in our support forum so that others can benefit from them as well. Post your question there and one of us will help you out. http://support.designerthemes.com/

Hi, I’m trying to register to the support forum but Ive no idea where to find the purchase code ???

DesignerThemes

Hi there,

Your purchase code is located in the License Certificate. Go to your downloads and click the “License Certificate” under the theme name. http://cl.ly/Dp2f

Ensure you sign up to the forum using the same username as you use on ThemeForest.

Thanks.

Hi there, I am wondering if the blog section can be made to display like the showcase? 1. Without the blog red box header. 2. With the categories/tags at the top. 3. When categories or archives clicked, the blog posts shuffle like the showcase?

DesignerThemes

It would require some understanding of jQuery as well. We can help you out i the forum.

Default-user

Hi, I will be purchasing this theme, so I shall post the shuffling for blog posts question in the forum?

DesignerThemes

Thanks for purchasing one of our themes!

Yes, please post your question in the forum. We like to answer all customer support questions in our support forum so that others can benefit from them as well.

http://support.designerthemes.com/

Yes, got it, I posted on the forum about my issue, thanks

Hey, really want to buy this, as one of my clients loves it. Found a couple issues though.

IE 8 – The lightbox gallery doesn’t work, it shows the box opening then just implodes on itself. Works in IE7 though..

Also in IE 8 , the when you click on a post with a gallery, the images don’t show up, this also seems to work IE7 .

Also wondering if there is a date for the fix to the mobile text being cutoff that was said in earlier comment.

Thanks!

DesignerThemes

We’ll look into these IE8 issues and get them sorted and included in the next update… which is looking like Monday.

BTW , we can always help you out with these issues before the update goes out in the forum. http://support.designerthemes.com/

rik_nino Purchased

Hi! its so beautiful theme! i had purchase yesterday. thanks for your work!

How can I modify the footer text? for insert my Copyright and fiscal nomber… etc

thanks

DesignerThemes

Firstly, a huge thanks for purchasing this theme, your support is greatly appreciated!

Editing the footer is easy. Please head over to the support forum and we’ll give you a hand. http://support.designerthemes.com/

stevegc Purchased

Hi Stephen,

Great theme, one question, maybe I’ve missed something really obvious, but is there a way to move the menu a little more towards the centre of the page. At present it’s too close to the logo and I’d like to have it a little more toward the centre of the page. cheers Steve

DesignerThemes

Hey Steve,

If you post on the support forum, Stephen will take a look for you.

Cheers!

Hi Stephen !

I would like to buy it but i need the HTML only version not the WP one … if i buy it could you send me that one??

Thanks !!

DesignerThemes

Hi Fran,

I’m afraid we have only created a WordPress version so a HTML template is not available right now.

Thanks.

Good morning, Please, we have a development company web sites in Brazil and want to buy themes, but we have doubts about support and would like to know if this issue we’ll be able to put fields for customer registration, password-protected page, links to downloads and chat online, is it possible?

DesignerThemes

Hi there,

All the changes you want to make are possible with some modification, however they are a bit out of the scope of support. I would suggest getting a developer to help you if you decide to purchase.

Thanks!

noozoo Purchased

”+ load more” loads duplicate posts instead of previous posts. Any fixes for this? using chrome. example http://noozoodesign.com/stage/oew/?page_id=1581

thanks

DesignerThemes

You need to use permalinks. Go to Settings > Permalinks to turn them on.

Cheers!

noozoo Purchased

permalinks are on…. radio button is set to:

Default http://noozoodesign.com/stage/oew/?p=123 suggestions? i am assuming this means they are on?

any other

by
by
by
by
by
by