40 comments found

New update just released. Following new functionality has been added:

Update 1.1
  • Google fonts support
  • Child theme support
  • Ability to change page layout (no image, with image) for blog, team, portfolio pages.

Hello, i can not find the way to translate theme. In .po file i can not find many phrases. In the code is can see this $settings->getPrefix(). what is this??

thanks in advance

Bebel

Hey,

there seems to be a problem with the translation of the theme. We are already working on a fix and let you know as soon as it is released!

Thanks for your patience

Hello,

Is there a settings option in the theme that places the sidebar before the content in the mobile view. I would like to use it for some call-to-action widgets, and they should be always visible first. If not, would it be enough to just move the <aside> block below the <header> block?

Thanks!

Bebel

Hey,

there is no such option build in. Please login with the account you used to purchase this theme to sign up for the support forum – our coder might be able to assist you!

Thanks

Bebel

Might be a good looking theme but the support is TERRIBLE! They havnt reply-ed to my simple question since weeks, NO Reply’s even after repeated posts! heres a screenshot to my post – http://postimg.org/image/aaccjt59f/

I AM NOT LOOKING FORWARD TO BUY ANYTHING FROM “Bebel” & RECOMMEND THE SAME

Bebel

Hey,

this it totally my bad sorry! I answered you in the forum saying the programmer will be back to you but I forgot to mention that to him. So he only saw I was replying and that’s it (thinking it’s solved).

He just answered you that a fix will be provided next week with an update on themeforest. Of course this is not what you can expect from us. Please feel free to ask for a refund of your theme to envato if you do not want to use it anymore.

We try to answer all requests within 1-2 days (and yes – sometimes a issue is also missed) but we can’t always do that (holidays etc) but of course that’s not an excuse that helps you.

So again – sorry for that and I hope you nonetheless found Construct to be a theme that (apart from this support problem) fulfills your expectations.

Best,

Bebel

Default-user

Thank you, Hoping my issue gets sorted in the next update

Hello, I cannot see the videos on documentation. Can you have the videos online in some place where i can watch, please? Thank you.

Bebel

Hey,

try to open the index.html file in the chrome browser. The urls will be fixed in an upcoming update (Chrome should recognize the urls)

Cheers
Bebel

Hello, I would like to know how to insert in the menu the little description.

Thank you.

Bebel

Hi,

in the wp menu backend go click on the little arrow on the menu item. In the new area that open underneath put you text in the box “description”. If this box does not appear you have to activate it first: On the top right of your screen you’ll find a button called “screen options”. Click that button and check the box “description”

Hope that helps :)

Bebel

when i install the theme, the website appears without css, what can i do?

thanks

Bebel

Hey,

can you please post this in our support foum and provide a link to your website? I am sure it is an easy fix :)

Thanks

lbalta Purchased

Hey :)

I am having trouble to join the group for this template in your support forum – it does not accept my Transaction ID. I already got an account and everything, but without access to the group it is kind of hard to get in contact for specific issues.

Can you please give me advice?

Bebel

Hey,

you need the license certificate. Go to your downloads page and click on the green download button – there you will it ;)

Hope that helps :)

Bebel

Okay So I posted a question on your forum about 2 weeks ago and have gotten no response. All I want to do is duplicate the clients page so I have 2 pages like it. I have done all the necessary bundle duplications but it is seeming that only one of the pages is able to work at a time. I am thinking a JS page? Can you point me in the right direction please?

zcolmandesigns@gmail.com
Bebel

Hey,

sorry – it seems like your request was overseen! I will get back to shortly with answer!

Thanks

bebel

Bebel

Hey I found the problem – about 5 days ago you posted your question on the activity feed but not in the support forum. The system is bit confusing, we really have to change that sorry! Next time please just open a thread in the forum and we can get back to you much faster.

Really sorry for the inconvenience!

Default-user

I noticed, I have opened a forum about this about 5 days ago. If you could take a look thanks

delogo Purchased

I purchased the theme. Very bad support. Theme is lacking many “normal” features. Other themes are 10x more powerful for the same money. Just a waste of time and frustrations. I DO NOT Recommend!

Bebel

Hey,

sorry you do not like our theme. However – the theme works as advertised and you can see what features are included in our live preview. CircleLaw in fact was meant to be a simple theme without the feature overload.

Thanks

Bebel

tavhigh Purchased

I purchased the theme and have place a ticket in the support form. The administration panel doesn’t work so I can’t configure the theme at all. I looked over the style.css and bootstrap.css and for some strange reason there is a reference to /D:/projects/wordpress/clean/wp-content/themes/Construct/sass/bootstrap-original/ scss/ I think that is what is causing the problems.

Bebel

Hey,

thanks for the pruchase. That seems like a strange thing to happen – sorry for the trouble! The programmer will get back to you in the forum!

Thanks

Bebel

I was wondering about my comment on the forum about the addition bundle. It seems like you might have passed over it again.

Thanks

Bebel

Hey,

not forgot about it no – it’s just above average support and will take some time to figure out. We might push an update that adds this feature for you :)

Default-user

That would be great!

Which reminds me, I havent been able to update to the newest version of the site. For some reason it never told me there was an update. I would just download it and re upload it but am afraid of losing data or design mods, do you know why its not telling me that there was an update( the one 2 months ago lol) thanks

Zach

Bebel

Hey,

that’s strange – but you won’t lose any data updating it via manual download. Maybe just make a copy of the original file on your hard drive for reference – that way you can copy paste changes to the new version.

Hi,

I am faceing issues with the thumbnails in the Category/Archive pages. For some strange reason they stopped to be displayed in the page.

Looking at the source code I have noticed that the image is “embedded” inside <noscript></noscript> tags:

<!-- Fallback content for non-JS browsers. Same img src as the initial, unqualified source element. --> <noscript> <img width="134" height="134" src="http://buyingstocks.info/wp-content/uploads/2014/03/stock-list-134x134.jpg" class="attachment-blog-preview-small wp-post-image" alt="Stock watch list" /> </noscript>

I have tried with different browsers, pc/mac but I am not able to see the thumbs in those pages. Do you know why, can you please help me to fix it? I should go live next week and this issue is really fustrating.

Thanks

tecnologo

Hi Bebel,

I do not know the programmer’s time shift but 24 hours have passed. Can you please push to investigate on issue reported in the support forum? Thanks

Bebel

Hey,

he will take a look at it – but according to workload it might take longer than 24 hours

Thanks

tecnologo

Hello,

let me say that the support is really poor and and this is not acceptable especially because the theme has several bugs to be fixed.

I still have the thumbs issue, can you please push to solve it. I need to go live with the website asap and it is a blocking point . http://support.thebebel.com/groups/construct/forum/topic/issues-with-the-thumbnails-in-the-categoryarchive-pages/
B2dL Purchased

Hello,

2 times I’ve tried to upload (WP and FTP) and activate the theme, but even after importing content the whole template doesn’t show…

There is no style, layout.. just plain tekst. And i notice that all Pictures are missing in the documentation and some icons are missing in the WP dash

Please Help!

Bebel

Hey there,

please open a thread in the support forums if you haven’t already – and the programmer will be able to get back to you in a swift!

http://support.thebebel.com/

Thanks
Bebel

Please dont buy this theme, The support system is very weak, One of my post was closed more than one month after I posted it, Heres a link to my another post which is not answered since 3 days :- http://support.thebebel.com/groups/construct/forum/topic/dropdown-menu-links-not-working-on-ie9/

Bebel

Hey,

sorry for the problems – we did have some issues with support in the past, however not like for 3 month old issues :O that one probably got lost!

We will make sure to get back to you in support forum asap

Thanks

Default-user

Its been 3 days still nobody has reverted!!!!!!!!!!!!!!!!!!!!!

Hi All, I have to confirm that the support is very weak.

My last ticket is there since 5 days, no reply. http://support.thebebel.com/groups/construct/forum/topic/styling-issues-colors-change/#post-2085

I had to push several times for the past tickets some of them still not solved.

Is this theme support Chinese?

Default-user

i mean if i install the Chinese language package, the site also work well?

Bebel

If you mean the default WordPress language package, than yes – it should work without problems! :)

Bebel

Oh, I just saw that my comment deisplays questionmarks. I actually wrote something in chinese characters – guess themeforest doesn’t support it ;) I wrote: ni keyi yong hanyu ;)

Hi, I like this theme very much (did purchase). But I was thinking that after installation, I’ll have the same look as the demo. And all I had to do is modifying text, the sliders and those images.

But I have some thing quite empty. Why? Can I do it that way?

Thank you

Bebel

The theme is multi language ready.

Wordpress themes do have a common way to handle translation. If every theme would incorporate a different way of handling translation, it would be a huge mess.

You can either scan all the files manually, or translate the language file that is included in the theme with poedit. Then, you could use a multi language plugin like WPML that let’s you have two languages on a website at the same time.

Please google how to translate a theme the way you need it – there are plenty of tutorials that help you do it correctly :)

Bebel

fisciences

I have done the translation, but the “More…” tag in the “News” right section is not changing to “Plus…”, as describe in the .mo file. Could you lead me to where I should fix this?

fisciences

Same problem with the “Contact” page with the empty fields saying stuff like “Name”, “Send” button. Also the “Top” tag in bottom of all page.

Hello Bebel,

Seems to be a good theme. Thank you for the effort.

I am wondering if the XML demo have a sample homepage like the one displayed on your live demo? I understand you don’t include images for copy rights concerns. I am talking here about the live demo’s home page structure. Is it available in the XML file? I can’t find it on the Pages.

Thanks in advance,

Bebel

Hey,

sorry to hear that – might be that something went wrong with the XML. Can you send me a mail? I will send you a new XML via email!

Default-user

Hi Bebel,

Thanks a lot for your help & support.

I managed to learn building pages on the theme. It is really easy and brilliant.

But I have 3 questions for now:

1- How to arrange the order of the team members? 2- How to remove the author from pages & posts (by website-name) 3- How to add/modify the grey description of the different menu items (Example: Home [Welcome], The Team [Meet Us] ...etc)?

Bebel

Hey,

glad it worked out for you!

1. The newest member of the team will be show first. So just make sure to create the team members accordingly. You can also just change the date for each of the posts types after you already created the team members (above the publish/update button)

2. This is a WordPress hack you need to do because WOrdPress requires these fields. Here is a step by step guide: http://wordpress.org/support/topic/remove-author-date-and-category-from-posts

3. Under menus click on “screen options” on the top right corner and make sure “description” is activated. Now click on the arrow on the right side of the menu item you want to add the subtxt to and add the subtext to that description field :)

Hope that helps!

Hi there,

I need to translate the text showed after a user send a message from contac form (Your message has been…..) but i can’t find it in .mo and neither in .po files. Any suggestions?

Thanks Frank

Default-user

I’m still waiting an answer. I already contacted you by your customer support and nobody answered. Such a horrible customer orientation!!

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