558 comments found

mehrdadp Purchased

Hi Guys,

Thanks for the template. I have now done most of the modification I wanted to do but now facing to a problem with mOover slider. In mOover slider plugin I can not drag the images to replace the position of them. I have also created a support ticket on your website but so far no reply to it. I would appreciate it if you can help.

the website address is: ghadiri.mehrdadpasha.com

squidix

What is your Ticket ID please?

Posted a ticket on your website, never got a reply. I have uploaded my background image for the OnebyOne Slider. However you’ll then see on my homepage (http://pavementmaintenancesystemsllc.com) there is still a blue background – that is the default. However, when you resize it to, say, mobile size – the image shows up. Whats going on there?

squidix

You have uploaded a fallback image, which is not a background image, but an image that the slider “falls back” on when the slider cannot be used.

Author Box capacity or suitable plugin?

- I love the theme

squidix

I’m not sure what you’re asking. Can you please be more specific?

Default-user

At the end of posts – author information

squidix

We don’t support anything like that on the theme, and we don’t have a plugin that we recommend specifically for this.

applaus Purchased

When inserting an image in a page, it seems to have a fixed height of 342 pixels. How can I change that and why does it not automatically takes over the original height of the image? Hope to hear soon from you. Otherwise I have to take another template instead.

squidix

This is defined in functions.php

add_image_size('full', 950, 342, TRUE);
Default-user
applaus Purchased

Oke, but you may have a photo in portrait or in landscape. What to do then? Delete the numbers 950 and 342 (leave it blank)? Or say false instead of true?

So finally I want the picture automatically takes over the dimensions in pixels. Is that possible?

Thanks for the reply.

squidix

If you don’t want it cropped, change it to “FALSE”

If you want to have the uploaded image’s dimensions used, you should be able to just remove that line completely.

hfug Purchased

How do I change the title? In this code <title><?php bloginfo(‘name’) . wp_title() ?></title>

it should show the blog name(flash camp hawaii) and the tagline(flash gaming), but it shows Home Version 1

How can I change this? Johnny

squidix

Can you please create a support ticket and include the URL to your site?

Thank you.

hfug
hfug Purchased

thanks submitting ticket now

On the Homepage1 template (One by One), is there a way to remove the gray circle backgrounds from the floating icons (below the slider) and expand the width rather than having them squeeze to the left?

Thanks!

squidix

You can do this in the CSS. You will need to edit the ‘stylesheets/style.css’ file.

The documentation doesnt provide the shortcodes for the coiumns, please could you provide these, my email is j.bridge@theliftagency.com

squidix

For all Shortcodes please go here:

squidix.com/forums/thread-construct-shortcode-documentation

OLAGUMA Purchased

Opened a support ticket #759855 and still havenĀ“t got any reply?

squidix

This has been answered.

Cozzy Purchased

Hi,

I sent you a support ticket on your site a few days ago but no reply.

i am getting an error on both on my server and localhost when i import the xml file.

“Maximum execution time of 360 seconds exceeded in \wp-includes\class-wp-image-editor-gd.php on line 164”

I tried changing max_execution_time from php.ini to max_execution_time = 600 but no luck.

Please can you help.

Cozzy

squidix

We have answered your ticket.

Hi, I posted a ticket #673859 (two days ago) and I don’t have a reply.

squidix

By answering your own support ticket, it got pushed down our queue. We have answered it.

saulfa Purchased

Hi,

I am mostly pleased with my purchase. Thanks for producing such a great template. I am only really using one of the eight homepage layouts. I would like to be able to have 10 unique versions of the one by one layout. Is this possible? Any help would be greatly appreciated.

cheers,

Saul

squidix

We have answered your support ticket.

iireri Purchased

MY Homepage 3 Slider is not working at all. Is there an issue with this?

We are getting a never ending stream of spam emails thru the contact form, about 10 emails a day. Is there a way for you to implement a captcha of some sort?

Thanks, Don

squidix

As of right now, we don’t have anything like that, but I will put it on the list of things we will consider when updating.

Please keep in mind that you could integrate your own CAPTCHA system.

Hello,

I am very interested in this theme. However, I am wanting to use the accordion slider feature and I don’t like how the page loads with the slider closed showing 1,2,3, etc. Can we make it to be partially opened like other sites with this slider? My 2nd question is… Do I have to use the Home Page 5 layout to use this slider, or can I use the slider on any of the home pages? I am looking to buy ASAP so please let me know. Thanks.

squidix

You can use the slider on any page, and do what you’re looking to do, with a bit of custom coding. Unfortunately, the theme doesn’t, by default, have the features you’re looking for.

ppelaez Purchased

Hello i need help with this template please! im trying to replcate the “Featured work” (u can see it in the hoeme page 3) but when i do that the images chagnes, the arrows button works as one, i dont know how to fix it, i try everything but no luck! can u help me? i already sent two e-mails to product-support@squidix.com but also with no luck at all! i really need the help of someone, of squidix or anybody who can help me. i hope can answer me right the way!

Thanks in advance!

Pablo

squidix

Pablo,

Please make a support ticket here: https://squidix.com/clients/submitticket.php?step=2&deptid=9

Please include Admin access to your WordPress instance and the URL.

hello there! how do I create “Service” page??

squidix

The services page is an HTML page. Please contact me directly at drussell@squidix.com for the HTML code.

Hey Guys Is there a way in either Homepage 4 or 5 that you can disable the black bar content? I am wanting just a plain image with no text on top of it. thanks

squidix

If you don’t include any text, it shouldn’t be there. Let me know if you’re having any issue with removing the text after just leaving it blank.

Hi,

Please, how cani change the color of background in the one by one slider ?

Tks

squidix

You will need to do this in the onebyone slider CSS. You can find this stylesheet in ‘stylesheets/jquery.onebyone.css’

.oneByOne1 { background: #63b4d2 url(../images/moover/moover_shadow.png) center top no-repeat; }

Hey Guys I was still waiting on a response about the homepage slider. If you can disable the black bar text content. I also wanted to see where you can edit the text at the bottom for the social media area that says “Stay connected with us in your favorite flavor”. how would you change that?

dagger Purchased

This is a great theme, and have filed a Support Ticket #619378.

I notice that it takes you a while to reply to support tickets ( 7 on this page alone), and perhaps that it why you only have a 3.5 rating?

Regards

Default-user
dagger Purchased

Like with all you others requests, takes days to reply. This seems to be the normal response of yours.

squidix

We apologize for the inconvenience. All inquiries have been answered, and will continue to be answered promptly.

Default-user
dagger Purchased

Appreciate the apology, but response 5 days later is not considered promptly, and the quality of the response is an indication of the flaws of your theme.

by
by
by
by
by
by