542 comments found

Is there no way to change the Icons on the Home Pages? And if there is, are there more icons, or an Icon pack that you guys used that I can purchase?

squidix

There is no easy way to do this. You will need to manage your icons on your homepage by manually changing them.

Also how do you edit the hyperlink for the Logo? I don’t see that option anywhere, unless it’s something you have to do when you upload a new logo.

squidix

That’s not an option, you will need to change this in the header file of the theme.

Another thing, I see that Last Update is listed as today, however when I DL the theme package it still appears to be ver 1.1 . Is there an update that hasn’t been uploaded by themeforest?

squidix

Version 1.1 is the latest version, at this time.

@Prosegan – Did Squidix fix this issue for you? We are waiting on a reply but if you can let me know how you sorted it I’ll owe you a pint. I have a deadline for client meeting today and we need to have the blog working in the next 2 hours, I’m scratching my head at the moment going through all the code without much success. /panic.

squidix

Construct has been totally updated, go to your downloads tab on themeforest and download the update for free.

Be sure to check out our newly rewritten documentation for instruction.

If you have further support, please fill out a new ticket below and we will be right with you. http://squidix.com/clients/submitticket.php?step=2&deptid=1

Thanks!

Has anyone gotten a response to a ticket placed in the last 24 hours?

squidix

We are working on answering tickets as quickly as possible. Because of our mass amount of tickets, it may take up to 48 hours for a reply.

moniquew Purchased

Dear Squidix,

Thank you for your reply. Just sent you another ticket on #385706

Waiting for reply, Monique

squidix

We are working on this, Monique. Thank you!

ohaider Purchased

Hello, I was wondering how I could move the logo image up approximately 80px. The style.css is blank and I have no idea how to do this without the style sheet. Thanks.

Default-user
ohaider Purchased

Hey Squidix, That’s no help considering how I have no idea on how to do that. Any detailed instructions anywhere? I’m new to Option Tree and I’ve never purchased a theme that was based on it, and right now I’m not too sold on it. I’d like to know what I would be typing and where if I want to move the logo up 60px

Thanks

Default-user
ohaider Purchased

Problem resolved. Rewired some coding. I personally cannot stand Option Tree. It is the laggiest backend I’ve ever used.

squidix

I apologize if I was not clear. I am glad you solved it, however.

Is there a way to remove some of the social networks and can we change the text “Stay connected with us in your favorite flavor!” somewhere?

squidix

You can remove the social networks by removing the URLs from the box in the Themes > Appearance > Social Network. For the “Stay connected with your favorite flavor” text, you can change that by changing ”

<?php _e('Stay connected with us in your favorite flavor!', 'construct') ?>

” in the footer file. This can be done in Themes > Editor > Footer. You will only need to change what is in the single quotes (‘Stay connected with us in your favorite flavor’)
ipiyale Purchased

Dear Squidix,

I tried emailing you but for some reason, your email did not recognize mine as client who has purchased one of your products (even though I have).

I have a question for you. I purchased the Construct Theme because I saw that it contained the One-By-One Slider. Currently I’m trying to implement a few different images to pop in on each panel of the slider. I’ve read the documentation and cannot seem to find anything particularly useful on this. Can you give me an idea on what I would need to do to change this?

Thanks a lot! Izzy

squidix

Hi, Izzy. Can you please send a support ticket to support@squidix.com? It should let it go through regardless.

Hi there,

I like the theme, I have no experience with coding etc, how easy is it to change and do basic cosmetic customization?

Can you include a screen shot of the theme back end menu.

Regards

S

squidix

For cosmetic customization, it is extremely easy! A WordPress theme is developed specifically for non-coders! We allow you to change the style in the backend, the logo, and menus, homepage layout, etc. You can even choose templates for your pages!

Hi,

Great theme, I have downloaded the html version, edited it fine but when uploaded i cannot get the slider to work when viewed on an iphone, it just shows a blank space where it should be.

Any Suggestions?

squidix

Can you please send a support ticket to support@squidix.com with your browser information, your iPhone information, etc.

Review: Early days for this theme and it looks stunning. There are areas that are well implemented and areas that are not.

On the technical side I ran into various bugs, javascript issues and layout problems. The first major issue that struck me was the inability to easily combine the various layouts with the different sliders but if you are technical you can edit the homepage html directly and move stuff about. I’ll be trying that again at some point soon.

The layouts are lovely, there do seem to be a few bugs related to styling which I hope will be ironed out with future releases but the layout options really are gorgeous and are what sold me on this theme.

The admin area is pretty good, I didn’t encounter any bugs or issues, the majority of problems were usability problems on my side due to a lack of documentation.

Speaking of documentation, it is sadly lacking and covers only the very basics. Now this would not be so bad were the support not so flaky. The support ranges from fantastic (Dave Russell), pretty damn good (Sam Barrow) to absolutely downright the worst I have ever witnessed (No names). Unfortunately that particular bad support casts a shadow over what could be a great little company and a well supported theme and will no doubt earn them some angry clients. The solution is clearly better documentation to reduce support enquiries and give time to commit to raising the overall quality of replies. That and remove the less socially capable from the support positions.

In summary, a great little theme in need of a tiny bit of TLC , better documentation and a revised support strategy. Keep at it Squidix, you guys no doubt have a promising future if you can address the issues. Thanks for the support to date and thanks for a great value theme.

squidix

Julian, thank you very much for your review. We appreciate it, I hope you rated the theme? We are doing as best as we can with the support, but it is reviews like yours that allow us to better our services!

Hi, we’re just starting to build a site using this theme fore a client. My question is, how can I use the icons shown on the Home Page 2 example, but with the One By One Slider from Home Page 1? I also don’t see an obvious place to change the URL of the Icon image?

squidix

There is no ‘obvious’ place to change the URL for the icons. You will need to change this in the CSS files.

Hi,

Your “Construct” theme is very nice, and I am considering purchasing the theme. I really like the animations in home page slider.

Is there a way I can setup the button in the slider to open a modal/fancybox window? (instead of a normal link)

Thank you and kind regards, Matt

squidix

Hey Matt! Can you please send a support ticket over to support@squidix.com? They’d be able to help you more indepth!

imginit Purchased

where is the documentation found?

squidix

The documentation should be in the file you downloaded after you purchased the theme. It will be in a folder named “Documentation.”

It’s in the folder package, when you unzip the file. I’ll help out, because if you’re waiting for a response from squidix about a simple issue expect a minimum of 24 hours and honestly it will probably be longer then that.

Also don’t expect much illumination from the documentation, like julianyoung said, it’s pretty much non-existent.

Yes this theme has a ton of potential, but at this point that’s all it has. Customer support has been good when you can get it, but having to wait for a day anytime you have a question, because none of it is covered in the documentation is beyond maddening.

When I compare this theme to something like the Office Responsive Business Theme by WPExplorer, it’s a joke that I’ve spent the same amount of money on both. My advice to anyone considering purchasing this theme, is to wait a couple months for the theme to get out of beta testing, because at this point this is essentially what you’re buying.

squidix

We apologize for the issue. Construct has been totally updated, go to your downloads tab on themeforest and download the update for free.

Be sure to check out our newly rewritten documentation for instruction.

If you have further support, please fill out a new ticket below and we will be right with you. http://squidix.com/clients/submitticket.php?step=2&deptid=1

Thanks!

ArtofPic Purchased

Great Theme, very easy to customize. :) Greetings from Germany

squidix

Thank you so much for your feedback! Please don’t forget to rate our theme and tell your friends.

Tried to upload Construct to WP, says style css is missing? Any help? Thx

squidix

Can you send our development team a support ticket? Support@squidix.com They’ll be able to help you out better. Also, please make sure you are uploading construct.zip and not the whole file you got from the download.

Default-user

Great news! I was able to load Construct! I unziped and zipped stuff for about an hour. I then opened up the folder I bought and took out “package” and then removed “construct” to my desktop. I zipped the folder and uploaded it into Wordpress and it worked. NEW issue, it looks like all the options and widgets are having a party on my page. It’s not laying out right? I put up a “under construction screen”. I am guessing I need to spend some time with the file in order to get familiar with it. I’ve just never worked with something like this before. It looks like everything is crammed on the screen? Help :D

squidix

I’m sorry you’re having trouble with Construct. Have you uploaded the XML demo file? If not, go to Tools > Import and select “WordPress.” After doing so, you will need to click “Install Now” and then upload the XML document that came in Package > XML . This will allow you to have all of the pages on our demo, which lets you flexibly edit them according to your needs. This should resolve the layout problem. If it doesn’t, however, our development team could better assist you if you’d send them a support ticket at support@squidix.com. It may take about 24 – 48 hours to reply, but it’s worth the wait :)

I really like your theme! I have one question. Can I add a phone number to the top header of the theme?

squidix

This is not an option in the Theme Options, but it is possible by manually manipulating the header.php file.

Intropod Purchased

I’m having the same problem that cmwatkins81 is having. Are we doing something wrong or is something wrong with the theme?

squidix

Construct has been totally updated, go to your downloads tab on themeforest and download the update for free.

Be sure to check out our newly rewritten documentation for instruction.

If you have further support, please fill out a new ticket below and we will be right with you. http://squidix.com/clients/submitticket.php?step=2&deptid=1

Thanks!

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